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70 Terms
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ethos
a receivers attitude toward a source at a particular time
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character
a dimension of ethos
integrity
honesty
goodness
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competence
a dimension of ethos
intelligence
knowledge
expertise
background
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caring
a dimension of ethos
concern for others
empathy
consideration
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initial ethos
credibility assigned before that is influenced by background, characteristics, and sponsorship
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background
part of initial ethos
experience
education
reputation
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characteristics
part of initial ethos
attractiveness
gender
race
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sponsorship
part of initial ethos
support
endorsement from another
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derived ethos
credibility assigned during that is influenced by rhetorical choices, humor, common ground, and fear
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rhetorical choices
part of derived ethos
evidence
organization
delivery
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humor
part of derived ethos
higher ethos with more of this
funny and likeable
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common ground
part of derived ethos
similar attitudes, beliefs, and values
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fear
part of derived ethos
depending on initial ethos high or low
if you do not like someone initially, you wont trust them
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terminal ethos
high ethos loses impact overtime per research
out of ethos, logos, and pathos, LOGOS persuades the most
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coercive
a power base
punishment
the source could give some sort of negative drawback
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reward
a power base
benefits
the source can offer some sort of benefit
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legitimate
a power base
position
the position of power someone has over you
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expert
a power base
knowledge
the sources credibility
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referent
a power base
relationship
positive between the source and the receiver
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ethos and power
highest credibility to lowest
referent
reward
competence
legitimate
coercive
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pathos
appealing to emotion
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extended parallel process model
does not guarantee persuasive success
1. message (fear appeal) 2. threat appraisal (is it a threat)
1. disregard if not a threat 2. fear control high severity and high susceptibility (it appeals to you) 3. Fear control (defensive) address emotion and try to get rid of it because efficacy is low and can’t do anything about it 4. Danger control (constructive/accept recommendation) Efficacy is high and person feels they can do something about it
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fear appeal
using fear by showing consequences
trying to incite fear or not
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threat appraisal
how severe is the message
if severity and susceptibility are high, it goes to fear control, and if not it is disregarded
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susceptibility
how likely would this be to happen to us
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severity
how severe are the consequences
how likely are they severe
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efficacy
confidence of if you can do something about it
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danger control
if efficacy is high, and you can do something about it, the message goes here
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fear control
efficacy is low it is severe and susceptible, but the person can not do anything about it
might not have access o it
trying to control the emotion of fear
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disregard
it is not severe or susceptible, so it does not apply
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guilt appeal
when using guilt,
be subtle
provide a situation to alleviate guilt
use a likeable source
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anticipated guilt
“do this to avoid guilt in the future”
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humor appeals
gain attention
create a memorable message
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Elaboration likelihood model
1. persuasive message is presented 2. if motivated to process:
1. able to process allows, 2. central route processing 3. causes an enduring attitude change 3. If not motivated to process:
1. peripheral route processing
1. temporary attitude change
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central route
process messages carefully
focus on argument/message
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peripheral route
process messages lazily
use cognitive heuristics to save time and mental capacity
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satisficing
being ok with an option (satisfied)
red shoes are the only ones available and I need shoes now so its fine
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temporizing
being okay with an option… for now (satisfied temporarily)
need running shoes for training and I cant afford the good ones right now, but I will buy them before the race
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affect
going with your gut without thinking it through
I like the way these shoes feel so I am getting them
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stimulation
estimating the likelihood of an outcome (I am going to guess this is going to happen)
this political person is going to win if i vote or not so im not voting
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availability
something seen everywhere so it must be true
everyone in morgantown has a cool truck for the hills I gotta get one
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association
“it makes me think of that… so I will buy it”
connecting ideas based off memories- this truck reminds me of my parents old one so I want it
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stereotyping
snap judgement about a group based on a limited experience
Im not a redneck and I dont want a truck so why is the salesperson only showing me that?
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us vs. them
reducing options to only two and then rejecting the opposition
truck or sedan not suvs or motorcycles
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power differential
accepting something bc it is proposed by a higher authority
the salesperson suggested it and they know more about it than me so Ill take it
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anchoring with adjustment
taking an initial stance and adjusting with new evidence
want a cheaper phone but the new model has a better camera
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illusion of control
overestimating the control we have over a situation
I play blackjack because I have more control than the slot machines
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optimistic bias
causes someone to believe that they are themselves less likely to experience a negative event
its very rare to get an addiction from one hit of nic so I will try it
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elimination by aspect
eliminating on option from consideration based on the lack of one desirable feature
those are addidas, I want nike
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loss and risk aversion
avoiding loss/risk by maintaining status quo
buying a pink shirt for wednesdays to fit in
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ELM questions
will the audience likely process centrally or peripherally?
do you need a short term or long-term attitude change
more cues or more arguments
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ethical communication
the most persuasive problem in most discussions of ethics is whether we should judge things on the basis of the ends achieved or upon the basis of the means used to achieve those ends
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ethics
moral principles that govern behavior that are socially constructed
to be ethical or unethical it requires consciousness. if a person is unaware then it is not unetical
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intent
the way to gauge whether the source is ethical
why did they do it in the first place?
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persuasion
ethically neutral
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coercion
use of force or punishment
if everyone does not do the survey, everyone gets an F
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amoral view
rhetorical communication has no ethical value
everyone should be trained in this
freedom of speech
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moral view
rhetorical communication
HAS good ethical value
only good people should be allowed to speak and be trained
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totalitarian
moral ethic
restricts communication often by coercion
censorship: restrict with laws and force
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democratic
amoral ethic
systematically encourages free speech
censorship: restrict laws with social pressure
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advocate system
speaking on behalf of someone else (lawyer)
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ghostwriting
skilled communicator creates a message for another source to present