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53 Terms
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actor–observer bias, 504
actors favour external attributions for their behaviour, whereas observers are more likely to explain the same behaviour with internal attributions
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attitudes, 512
are positive or nega- tive evaluations of objects of thought.
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attributions, 502
are inferences that people draw about the causes of events, others’ behaviour, and their own behaviour.
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bystander effect, 526
people are less likely to pro- vide needed help when they are in groups than when they are alone.
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channel, 515
is the medium through which the message is sent.
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cognitive dissonance, 519
exists when related cognitions are inconsistent— that is, when they contradict each other.
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collectivism, 505
involves putting group goals ahead of personal goals and defining one’s identity in terms of the groups one belongs to (such as one’s family, tribe, work group, social class, and caste).
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commitment, 507
is an intent to maintain a relationship in spite of the difficulties and costs that may arise.
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companionate love, 507
is warm, trusting, tolerant affection for another whose life is deeply intertwined with one’s own.
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conformity, 520
occurs when people yield to real or imagined social pres- sure.
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defensive attribution, 504
is the tendency to blame victims for their misfortunes, so that one feels less likely to be victimized in a similar way.
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discrimination, 533
which involves behaving differently, usually unfairly, toward the members of a group.
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door-in-the-face effect, 537
occurs when people are presented with a very large request, turn it down, but then comply to a more moderate request
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ethnocentrism, 535
a tendency to view one’s own group as superior to others and as the standard for judging the worth of foreign ways.
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explicit attitudes , 513
are attitudes that we hold consciously and can readily describe.
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external attributions, 502
ascribe the causes of behaviour to situational demands and environ- mental constraints.
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foot-in-the-door technique, 537
involves getting people to agree to a small request to increase the chances that they will agree to a larger request later.
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fundamental attribution error, 503
which refers to observers’ bias in favour of internal attributions in explaining others’ behaviour.
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group, 525
consists of two or more individuals who interact and are interdependent.
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group cohesiveness, 528
refers to the strength of the liking relationships linking group members to each other and to the group itself. M
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group polarization, 527
occurs when group dis- cussion strengthens a group’s dominant point of view and produces a shift toward a more extreme decision in that direction
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groupthink, 528
occurs when members of a cohesive group emphasize concurrence at the expense of critical thinking in arriving at a decision.
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implicit attitudes, 513
are covert attitudes that are expressed in subtle automatic responses over which we have little conscious control
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individualism, 505
involves putting personal goals ahead of group goals and defining one’s identity in terms of personal attri- butes rather than group memberships.
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informational influence, 522
operates when people look to others for guidance about how to behave in ambiguous situ- ations.
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ingroup, 501
a group that one belongs to and identifies with
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internal attributions, 502
ascribe the causes of behaviour to personal dispositions, traits, abilities, and feelings.
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interpersonal attraction, 505
refers to positive feelings toward another.
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intimacy, 507
refers to warmth, closeness, and sharing in a rela- tionship.
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lowball technique, 537
involves getting someone to commit to an attractive proposition before its hidden costs are revealed.
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matching hypothesis, 506
proposes that males and females of approximately equal physical attractive- ness are likely to select each other as partners.
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mate choice copying, 506
their sexual pref- erences are influenced by the choices that others have made
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mate poaching , 506
or lure the person in question away from their current partner.
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mere exposure effect, 516
is the finding that repeated exposures to a stimulus promotes greater liking of the stimulus.
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message, 515
is the infor- mation transmitted by the source,
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normative influence, 522
operates when people conform to social norms for fear of negative social consequences.
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obedience, 522
is a form of compliance that occurs when people follow direct commands, usually from someone in a position of authority.
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outgroup, 501
a group that one does not belong to or identify with.
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passionate love, 507
is a complete absorption in another that includes tender sexual feelings and the agony and ecstasy of intense emotion.
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person perception, 498
the process of forming impressions of others.
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prejudice, 532
is a negative attitude held toward members of a group.
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receiver, 515
the person to whom the message is sent.
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reciprocity, 507
involves liking those who show that they like us.
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reciprocity norm, 537
the rule that we should pay back in kind what we receive from others.
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self-schema, 499
is an integrated set of memories, beliefs, and generalizations about one’s behaviour in a given domain
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self-serving bias, 504
is the tendency to attribute one’s successes to personal factors and one’s failures to situational factors.
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social loafing, 526
is a reduction in effort by individuals when they work in groups as com- pared to when they work by themselves.
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social neuroscience, 529
is an approach to research and theory in social psy- chology that “integrates models of neuroscience and social psychology to study the mechanisms of social behaviour”
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Social psychology 497
is the branch of psychology concerned with the way individuals’ thoughts, feelings, and behaviours are influenced by others.
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social role, 524
are widely shared expectations about how people in certain positions are supposed to behave.
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social schemas, 499
are organized clusters of ideas about categories of social events and people.
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source, 515
is the person who sends a communication,
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stereotypes, 500
are widely held beliefs that people have certain characteristics because of their membership in a particular group.