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norms
a society's understood rules for accepted and expected behaviour. norms prescribe "proper" behaviour in individual and social situations
conformity
adjusting our behaviour or thinking to coincide with a group standard
normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval
informational social influence
influence resulting from a person's willingness to accept others' opinions about reality
obedience
complying with an order or a command
social facilitation
in the presence of others, improved performance on simple or well-learned tasks, and worsened performance on difficult tasks
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
group polarization
the enhancement of a group's prevailing inclinations through discussion within the group
groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
culture
the enduring behaviours, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to the next
tight culture
a place with clearly defined and reliabily imposed norms
loose culture
a place with flexible and informal norms
person perception
how we form impressions of ourselves and others, including attributions of behaviour
attribution theory
the theory that we explain someone's behaviour by crediting either the situation (a situational attribution) or the person's stable, enduring traits (a dispositional attribution)
fundamental attribution error
the tendency for observers, when analyzing others' behaviour, to underestimate the impact of the situation and to overestimate the impact of the personal disposition
actor-observer bias
the tendency for those acting in a situation to attribute their behaviour to external causes, but for observers to attribute others' behaviour to internal causes. contributes to the fundamental attribution error
prejudice
an unjustifiable and usually negative attitude toward a group and its members. prejudice generally involves negative emotions, stereotyped beliefs, and a predisposition to discriminatory action
stereotype
a generalized (sometimes accurate but often overgeneralized) belief about a group of people
discrimination
unjustifiable negative behaviour toward a group or its members
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
social identity
the "we" aspect of our self-concept; the part of our answer to "Who am I?" that comes from our group memberships
ingroup
"us" - people with whom we share a common identity
outgroup
"them" - those perceived as different or apart from our ingroup
ingroup bias
the tendency to favour our own group
scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame
other-race effect
the tendency to recall faces of one's own race more accurately than faces of other races (aka cross-race effect or own-race bias)
altruism
unselfish regard for the welfare of others
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
social exchange theory
the theory that our social behaviour is an exchange process, the aim of which is to maximize benefits and minimize costs
reciprocity norm
an expectation that people will help, not hurt, those who have helped them
social-responsibility norm
an expectation that people will help those needing help
conflict
a perceived incompatibility of actions, goals, or ideas
social trap
a situation in which two parties, by pursuing their self-interest rather than the good of the group, become caught in mutually destructive behaviour
mirror-image perceptions
mutual views often held by conflicting parties, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
self-fulfilling prophecy
a belief that leads to own fulfillment
superordinate goals
shared goals that override differences among people and require their cooperation
GRIT
Graduated and Reciprocated Initiatives in Tension-Reduction - a strategy designed to decrease international tensions
aggression
any physical or verbal behaviour intended to harm someone physically or emotionally
frustration-aggression principle
the principle that frustration - the blocking of an attempt to achieve some goal - creates anger, which can generate aggression
social script
a culturally modelled guide for how to act in various situations
mere exposure effect
the tendency for repeated exposure to novel stimuli to increase our liking of them
passionate love
an aroused state of intense positive absorption in another, usually present at the beginning of a love relationship
compassionate love
the deep affectionate attachment we feel for those with whom our lives are intertwined
equity
a condition in which people receive from a relationship in proportion to what they give to it
self-disclosure
the act of revealing intimate aspects of oneself to others
motivation
a need or desire that energizes and directs behaviour
instinct
a complex behaviour that is rigidly patterened throughout a species and is unlearned
physiological need
a basic bodily requirement
drive-reduction theory
the idea that physiological need creates an aroused state (a drive) that motivates an organism to satisfy the need
homeostasis
a tendency to maintain a balanced or constant internal state; the regulation of any aspect of body chemistry, such as blood glucose, around a particular level
incentive
a positive or negative environmental stimulus that motivates behaviour
Yerkes-Dodson law
the principle that performance increases with arousal only up to a point, beyond which performance decreases; performance improves with moderate arousal
affiliation need
the need to build and maintain relationships and to feel part of a group
self-determination theory
the theory that we feel motivated to satisfy our needs for competence, autonomy, and relatedness
intrinstic motivation
the desire to perform a behaviour effectively for its own sake
extrinsic motivation
the desire to perform a behaviour to receive promised rewards or avoid threatened punishment
ostracism
deliberate social exclusion of individuals or groups
achievement motivation
a desire for significant accomplishment: for mastery of things, people, or ideas; for attaining a high standard
grit
passion and perseverance in the pursuit of long-term goals
glucose
the form of sugar that circulates in the blood and provides the major source of energy for body tissues. when its level is low, we feel hunger.
set point
the point at which an individual's "weight thermostat" is may be set. when the body falls below this weight, an increase in hunger and a lowered metabolic rate may act to restore the lost weight.
basal metabolic rate
the body's resting rate of energy output
obesity
defined as a body mass index (BMI) measurement of 30 or higher
emotion
a response of the whole organism, involving 1. physiological arousal 2. expressive behaviours, and most importantly, 3. conscious experience resulting from one's interpretations
polygraph
a machine used in attempts to detect lies; measures emotion-linked changes in perspiration, heart rate, and breathing
facial feedback effect
the tendency of facial muscle states to trigger corresponding feelings such as fear, anger, or happiness
behaviour feedback effect
the tendency of behaviour to influence our own and others' thoughts, feelings, and actions
personality
an individual's characteristic pattern of thining, feeling, and acting
psychodynamic theories
theories that view personality with a focus on the unconscious and the importance of childhood experiences
psychoanalysis
Freud's theory of personality that attributes thoughts and actions to unconscious motives and conflicts; the techniques used in treating psychological disorders by seeking to expose and interpret unconscious tensions
unconscious
according to Freud, a reservoir of mostly unacceptable thoughts, wishes, feelings, and memories. according to contemporary psychologists, information processing of which we are unaware.
free association
in psychoanalysis, a method of exploring the unconscious in which the person relaxes and says whatever comes to mind, no matter how trivial or embarrassing
id
a reservoir of unconscious psychic energy that, according to Freud, strives to satisfy basic sexual and aggressive drives. the id operates on the pleasure principle, demanding immediate gratification.
ego
the partly conscious, "executive" part of personality that, according to Freud, represents internalized ideals and provides standards or judgment (the conscience) and for future aspirations
defense mechanisms
in psychoanalytic theory, the ego's protective methods of reducing anxiety by unconsciously distorting reality
repression
in psychoanalytic theory, the basic defense mechanism that banishes from consciousness anxiety-arousing thoughts, feelings, and memories
collective unconscious
Carl Jung's concept of a shared, inherited reservoir of memory traces from our species' history
terror-management theory
a theory of death-related anxiety; explores people's emotional and behavioural responses to reminders of their impending death
Thematic Apperception Test (TAT)
a projective test in which people express their inner feelings and interests through the stories they make up about ambiguous scenes
projective test
a personality test, such as the Rorschach or TAT, that provides ambiguous stimuli designed to trigger projection of one's inner dynamics and explore the preconscious and unconscious mind
Rorschach inkblot test
a projective test designed by Hermann Rorschach; seeks to identify people's inner feelings by analyzing how they interpret 10 inkblots
humanistic theories
theories that view personality with a focus on the potential for healthy personal growth
hierarchy of needs
Maslow's pyramid of human needs, beginning at the base with physiological needs that must first be satisfied before higher-level safety needs and then psychological needs become active
self-actualization
according to Maslow, one of the ultimate psychological needs that arises after basic physical and psychological needs are met and self-esteem is achieved; the motivation to fulfill one's potential
self-transcendence
according to Maslow, the striving for identity, meaning, and purpose beyond the self
unconditional positive regard
a caring, accepting, nonjudgmental attitude, which Carl Rogers believed would help clients to develop self-awareness and self-acceptance
self-concept
all our thoughts and feelings about ourselves, in answer to the question, "Who am I?"
trait
a characteristic pattern of behaviour or a disposition to feel and act in certain ways, as assessed by self-report inventories and peer reports
personality inventory
a questionnaire (often with true-false or agree-disagree items) on which people respond to items designed to gauge a wide range of feelings and behaviours; used to assess selected personality traits.
Minnesota Multiphasic Personality Inventory (MMPI)
the most widely researched and clinically used of all personality tests. Originally developed to identify emotional disorders (still considered its most appropriate use), this test is now used for many other screening purposes
empirically derived test
a test (such as the MMPI) developed by selecting from a pool of items those that discriminate between groups
Big Five Factors
five traits — openness, conscientiousness, extraversion, agreeableness, and neuroticism — that describe personality (five-factor model)
social-cognitive perspective
a view of behaviour as influenced by the interaction between people's traits (including their thinking) and their social context
behavioural approach
focuses on the effects of learning on our personality development
reciprocal determinism
the interacting influences of behaviour, internal cognition, and environment
self
in modern psychology, assumed to be the center of personality, the organizer of our thoughts, feelings, and actions
spotlight effect
overestimating others' noticing and evaluating our appearance, performance, and blunders (as if we presume a spotlight shines on us)
self-esteem
our feelings of high or low self-worth
self-efficacy
our sense of competence and effectiveness