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actor-observer effect
attributes own actions to external causes and others actions to internal causes
attributional bias
Aggression: biological
genetics, medical conditions, neurotransmitters, hormones, SUD, medication
aggression: cultural influences
socioeconomic influences (interpersonal, social, neighborhood, cultural, group)
environment that demands aggression leads to increased risk of aggression
altruism
selfless
egoistic
selfish
attitudes
emotions, beliefs, behaviors
result of up bringing and experiences + biological factors
theory of attraction
people like people they find rewarding (behaviors or events)
people like similar people
theories of attraction: factors
proximity, familiarity, attractiveness, similarity, intimacy, hard-to-get effect
attribution theory
how people use information to arrive at an explanation
how info is gathered and combined to form judgement
attribution theory: dispositional
internal characteristics
attribution theory: situational
situation, event outside of control
attribution theory is based on…
consistency, distinctiveness, consensus
belief in a just world
people get what they deserve and deserve what they get
bystander effect
influences of the presence of others on helping
less likely to help when in the presence of others
cognitive dissonance
inconsistent thoughts, beliefs, and attitudes
confirmation bias
interpret new evidence as confirming existing beliefs
central route / systemic processing
understand information through intense attention, thinking, and reasoning
peripheral route / heuristic processing
focus on salient and easy to comprehend information
well-learned short cuts
cognitive bias
strong preconceived notions based on info/lack of
mental shortcut to quicken processing
cognitive bias: cold
cognitive bias → mental noise
cognitive bias: hot
motivational bias → wishful thinking
door-in-the-face technique
large ask → small ask
foot-in-the-door technique
small ask → bigger ask
that’s not all technique
hype up and then add more info to increase desirability
lowball technique
low commitment, then increase the terms
group norms
informal guidelines, code of conduct
group roles
parts people play in social groups
change behaviors to fit expectations
deindividuation
decreased awareness or restraint in groups
decreased self-evaluation, anti-normative, and disinhibited behaviors
diffusion of responsibility
less likely to take action when in a group
equity theory
perception of how equitable treatment is in the workplace
motivation based on ratio of input to output received compared to others
framing effect
decide on options based on ± connotation
framing effect: positive
avoid risk
framing effect: negative
seek risk
framing effect: example
90% fat free (+) vs 10% fat (-)
fundamental attribution error
behavior due to person, even when situational factors are present
conformity
change in belief/behavior to fit into group '
4 types of conformity
compliance
internalization
identification
ingratiation
compliance
accept influence for favorable reaction from the group
Asch Line Study
internalization
accepting influence because you’re okay with induced behavior
Sherif’s autokinetic effect
identification
accepting influence to establish/maintain a relationship
Stanford Prison Experiment
ingratiational
accept influence to impress or gain favor
driven by need for social rewards
Sherif’s autokinetic effect
ambiguous situation → look to group for guidance → want to do the right thing but lack information → observing others provides this information
2 reasons for conformity
normative
informative
normative reason for conformity
group pressure
scared of rejection
compliance (public acceptance and private rejection)
informational reason for compliance
lacks knowledge
looks for guidance
ambiguous situation
group think
group reaches consensus without critical reasoning
halo effect
ones impression of a person impacts how they feel about their character
types of heuristics
representativeness
availability
representativeness heuristic
likelihood of an event is found by comparing it to an existing prototype in our minds
availability heuristic
mental shortcut
immediate example of something that comes to mind
intrinsic motivation
from within
personal satisfaction
extrinsic motivation
from outside
gaining a reward
negativity bias
giving more weight to negative experiences than positive
negotiation
two parties trying to reach an agreement
mediation
two parties with a neutral party who assists in conflict management
arbitration
when the neutral party makes the decision
norm of reciprocity
feeling obligated to return a favor
milgrams obedience study
people comply with authority due to decreased perception of responsibility
personal identity
self categories
individual differences from others
routes of persuasion
central route
peripheral route
central route of persuasion
message → motivated, analytical audience → high effort, evaluating the message → lasting change in attitude
peripheral route of persuasion
message → low motivation, unanalytical→ low effort, outside cues → temporary change in attitude
pluralistic ignorance
the majority reject the norm but go along with it because they assume others accept it
stereotype
widely adopted thought about a specific group of people
types of discrimination
interpersonal
institutional
interpersonal discrimination
discriminating when interacting personally
institutional discrimination
systems of power discriminate against groups
primacy effect
info presented earlier has more of an impact
self-fulfilling prophecy
false expectations lead to their own confirmation
self-perception
how people present themselves to control how others view them
impression management
self-serving bias
attributed good to self and bad to external circumstances
self-verification theory
people want others to see them as they see themselves and take steps to ensure it
self-categorization theory
circumstances of perceiving people as group and the consequences of such
social comparison
coming to know self by evaluating attitudes, abilities, and traits in comparison with others (peers/similar people)
self verification and self enhancement
self enhancement
maintaining unrealistic positive self views
social exchange theory
social behavior is the result of exchange process
increase benefits and decrease costs
weight benefits and costs
social facilitation
the presence of others improves ones performance
social inhibition
conscious or subconscious avoidance of a situation
social influence
beliefs, thoughts, attitudes that are modified by others
4 areas of social influence
conformity, compliance, obedience, minority influence
minority influence
influence of exposure to minority position in a group
social loafing
exerting less effort in a group than alone
social norms
acceptable group/individual conduct
change over time
stereotype threat
psychological threat when one is doing something which has a negative stereotype
augmenting
greater weight to behavior if another outcome is normally present
discounting
reduced weight to behavior if other causes may have produced it
illusory correlation
phenomenon of perceiving relationship between variables that are not there
leads to cognitive distortions (maladaptive functioning of correlation)
internal attributions
cause of behavior is within an individual
race, gender, lack of effort, individual dispositions
external attributions
causes of behavior are outside of an individual
social structure, weather, luck, discrimination
over justification hypothesis
being rewarded for an action decreases the intrinsic value of the action
partner enhancing bias
perceiving partner in the best way leads to satisfying relationships
makes partners feel better and self-fulfilling prophecy
social dominance orientation
measure individuals support for group-based hierarchies
high SDO
society should be structured in terms of inequality
some groups on top and some on bottom
low SDO
society should be structured in terms of equality
no single dominating group
culture
social behavior and norms in human societies
knowledge, beliefs, art, laws, customs, capabilities, and habits
cumulative culture
process of culture changing over episodes of social transmission to become more beneficial and effective
dimensions of cultural value
individualism/collectivism
uncertainty avoidance
power distance
masculinity/femininity
individualism
need of individual > needs of group
collectivism
group > self
emphasize cohesion
uncertainty avoidance (UAI)
cultural differences on amount of tolerance for unpredictability and ambiguity