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social psychology
the scientific study of how we think about, influence, and relate to one another.
attribution theory
the theory that we explain someone's behavior by crediting either the situation or the person's disposition.
explanatory style
a person's habitual way of explaining events, typically assessed along three dimensions: internal/external, stable/unstable, and global/specific
locus of control
A belief about the amount of control a person has over situations in their life.
internal locus of control
the perception that you control your own fate
external locus of control
the perception that chance or outside forces beyond your personal control determine your fate.
fundamental attribution error
the tendency for observers, when analyzing others' behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition.
self-serving bias
the tendency for people to take personal credit for success but blame failure on external factors
actor-observer bias
the tendency to blame our actions on the situation/external causes and blame the actions of others on their personalities/internal causes
person perception
how we form impressions of ourselves and others, including attributions of behavior.
attitude
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events
peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker's attractiveness.
central route persuasion
occurs when interested people's thinking is influenced by considering evidence and arguments
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request.
door-in-the-face phenomenon
tendency for people who won't agree to a large task, but then agree when a smaller request is made
role
a set of expectations (norms) about a social position, defining how those in the position ought to behave.
cognitive dissonance theory
the theory that we act to reduce the discomfort we feel when two of our thoughts, or our actions and attitudes, are inconsistent
self-justification
the need to rationalize one's attitude and behavior
norms
understood rules for accepted and expected behavior. Norms prescribe "proper" behavior.
conformity
adjusting our behavior or thinking to coincide with a group standard.
normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval.
informational social influence
influence resulting from one's willingness to accept others' opinions about reality.
obedience
A form of compliance that occurs when people follow direct commands, usually from someone in a position of authority
social facilitation
improved performance on simple or well-learned tasks in the presence of others.
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable.
deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity.
group polarization
the enhancement of a group's prevailing inclinations through discussion within the group.
groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives.
false consensus effect
the tendency to overestimate the extent to which others share our beliefs and behaviors
culture
the enduring behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to the next.
prejudice
an unjustifiable (and usually negative) attitude toward a group and its members. Prejudice generally involves stereotyped beliefs, negative feelings, and a predisposition to discriminatory action.
stereotype
a generalized (sometimes accurate but often overgeneralized) belief about a group of people.
discrimination
unjustifiable negative behavior toward a group and its members.
implicit attitudes
Attitudes that are involuntary, uncontrollable, and at times unconscious
ingroup
"us"âpeople with whom we share a common identity.
outgroup
"them"âthose perceived as different or apart from our ingroup.
ingroup bias
the tendency to favor our own group.
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get.
ethnocentrism
tendency to view one's own culture and group as superior to all other cultures and groups
scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame.
outgroup homogeneity bias
perception that out-group members are similar in their attitudes, personality, and/or appearance
mere exposure effect
the phenomenon that repeated exposure to novel stimuli increases liking of them.
passionate love
an aroused state of intense positive absorption in another, usually present at the beginning of a romantic relationship.
companionate love
the deep affectionate attachment we feel for those with whom our lives are intertwined.
halo effect
the tendency to draw a general positive impression about an individual on the basis of a single characteristic
relative deprivation
the perception that one is worse off relative to those with whom one compares oneself
altruism
unselfish regard for the welfare of others.
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present.
social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs
reciprocity norm
an expectation that people will help, not hurt, those who have helped them.
social-responsibility norm
an expectation that people will help those needing their help.
conflict
a perceived incompatibility of actions, goals, or ideas.
social trap
a situation in which the conflicting parties, by each pursuing their self-interest rather than the good of the group, become caught in mutually destructive behavior.
mirror-image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive.
self-fulfilling prophecy
an expectation that causes you to act in ways that make that expectation come true.
superordinate goals
shared goals that override differences among people and require their cooperation.
personality
an individual's characteristic pattern of thinking, feeling, and acting
free association
a method of exploring the unconscious in which the person relaxes and says whatever comes to mind, no matter how trivial or embarrassing
defense mechanisms
the ego's protective methods of reducing anxiety by unconsciously distorting reality
repression
Defense mechanism by which anxiety-provoking thoughts and feelings are forced to the unconscious.
regression
defense mechanism in which an individual faced with anxiety reverts to a pattern of behavior characteristic of an earlier stage of development
rationalization
defense mechanism that offers self-justifying explanations in place of the real, more threatening, unconscious reasons for one's actions
projection
defense mechanism by which people disguise their own threatening impulses by attributing them to others
denial
defense mechanism by which people refuse to believe or even to perceive painful realities.
displacement
defense mechanism that shifts aggressive impulses toward a more acceptable or less threatening object or person, as when redirecting anger toward a safer outlet
reaction formation
defense mechanism by which the ego unconsciously switches unacceptable impulses into their opposites. Thus, people may express feelings that are the opposite of their anxiety-arousing unconscious feelings.
sublimation
Defense mechanism by which people redirect socially unacceptable impulses toward acceptable goals.
projective test
a personality test, such as the Rorschach or TAT, that provides ambiguous stimuli designed to trigger projection of one's inner dynamics
self-actualization
the process by which people achieve their full potential
actualizing tendency
According to Rogers, the drive of every organism to fulfill its biological potential and become what it is inherently capable of becoming
self-concept
all our thoughts and feelings about ourselves, in answer to the question, "Who am I?"
unconditional positive regard
according to Rogers, an attitude of total acceptance toward another person
trait theory
A theory of personality that focuses on identifying, describing, and measuring individual differences in behavioral predispositions
Big Five Model
personality trait model that includes extraversion, agreeableness, conscientiousness, emotional stability, and openness to experience
reciprocal determinism
the interacting influences of behavior, internal cognition, and environment
self-efficacy
One's belief in their own ability.
self-esteem
how much you value, respect, and feel confident about yourself
motivation
a need or desire that energizes and directs behavior
instinct theory
A view that explains human behavior as motivated by automatic, involuntary, and unlearned responses.
imprinting
the process by which certain animals form attachments during a critical period very early in life
self-determination theory
the theory that we feel motivated to satisfy our needs for competence, autonomy, and relatedness
intrinsic motivation
a desire to perform a behavior effectively for its own sake
incentive theory
explains motivation as the desire to pursue rewards and avoid punishments
overjustification effect
The effect of promising a reward for doing what one already likes to do. The person may now see the reward, rather than intrinsic interest, as the motivation for performing the task.
drive-reduction theory
the idea that a physiological need creates an aroused tension state that motivates an organism to satisfy the need
physiological needs
those relating to the basic biological necessities of life: food, drink, rest, and shelter
homeostasis
A tendency to maintain a balanced or constant internal state; the regulation of any aspect of body chemistry, such as blood glucose, around a particular level
optimal arousal theory
A theory of motivation stating that people are motivated to behave in ways that maintain what is, for them, an optimal level of arousal
Yerkes-Dodson Law
the principle that performance increases with arousal only up to a point, beyond which performance decreases
approach-approach conflict
conflict occurring when a person must choose between two desirable goals
avoidance-avoidance conflict
conflict occurring when a person must choose between two undesirable goals
approach-avoidance conflict
conflict occurring when a person must choose or not choose a goal that has both positive and negative aspects
sensation-seeking theory
A theory that proposes that one's level of need for varied or novel experiences is the basis of motivation
ghrelin
hormone secreted by empty stomach; sends "I'm hungry" signals to the brain
leptin
hormone secreted by fat cells; when abundant, causes brain to increase metabolism and decrease hunger
pituitary gland
The endocrine system's most influential gland. Under the influence of the hypothalamus, the pituitary regulates growth and controls other endocrine glands.
hypothalamus
a neural structure lying below the thalamus; directs eating, drinking, body temperature; helps govern the endocrine system via the pituitary gland
emotions
a response of the whole organism, involving (1) physiological arousal, (2) expressive behaviors, and (3) conscious experience
universal facial expressions
Distinct displayed emotions that are recognizable across cultures: disgust, sadness, happiness, fear, anger and surprise.
display rules
culturally determined rules about which nonverbal behaviors are appropriate to display