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What is digital transformation?
A business strategy initiative that incorporates digital technology across all areas of an organization to achieve competitive advantage.
What is the main purpose of an information system?
To provide accurate, timely, and useful information to support the information-processing needs of an organization.
What are the components of an information system?
Hardware, Software, Trained Personnel, Policies & Procedures, and Security & Ethical Measures.
What does information technology capture and process?
Data, voice, graphics, text, and other information through computers and telecommunications networks.
What is a Management Information System (MIS)?
A function that plans, develops, implements, and maintains information system hardware, software, and applications to support organizational goals.
How did information systems exist before information technology?
Organizations used books and ledgers for tasks that are now automated through software.
What is big data?
Large data sets that conventional data processing technologies cannot analyze effectively.
What is structured data?
Data that is readily searchable and can be deployed in rows, columns, and relational databases, typically quantitative.
What is unstructured data?
Data that requires analysis and is energy-consuming, including images, audio, video, and word-processing files.
What are the five V's of data challenges?
Volume, Variety, Velocity, Veracity, and Value.
What does 'volume' refer to in data challenges?
The size of datasets, which can be a single dataset or multiple sources.
What does 'variety' refer to in data challenges?
The types of data used within a dataset or datasets selected for analysis.
What does 'velocity' refer to in data challenges?
The speed at which all sources of data can work together and be analyzed.
What does 'veracity' refer to in data challenges?
The accuracy and trustworthiness of data.
What does 'value' refer to in data challenges?
The insights that could be generated from the data.
What are the three primary components of a system according to Systems Theory?
Inputs, Processing, and Output.
What are inputs in a system?
Raw data captured from the organization or external environment.
What is processing in a system?
The transformation of raw data into a meaningful form.
What is output in a system?
The transfer of processed information to people or activities that use it.
What distinguishes a technology user from an informed user?
Technology users interact with devices, while informed users understand how technologies work and their applications.
What role do informed users play in an organization?
They consult with managers to determine organizational goals and implement technology to meet those goals.
What is the primary function of Information Systems (IS)?
To plan, coordinate, and direct research.
Name a type of Information System that handles transactions.
Transaction Processing System.
What does an Enterprise Resource Planning (ERP) system do?
Integrates core business processes into a single system.
What is a Decision Support System (DSS)?
A system that helps in making decisions based on data analysis.
What is an Expert System used for?
To analyze complex data, such as credit card approval.
What is the purpose of dashboards in Executive Information Systems?
To provide a visual overview of key performance indicators.
What is Supply Chain Management (SCM)?
A system that connects suppliers to retailers, like Walmart's Retail Link.
What are the three classes of Information Systems?
Transaction Processing Systems, Decision Support Systems, Executive Information Systems.
What is a major difficulty in managing data?
The exponential increase in the amount of data.
What is data governance?
An approach to managing information across an organization, ensuring proper handling and protection.
What does data archival involve?
Copying data to a storage environment and removing it from active production.
What is the purpose of data purging?
To remove every copy of data from an enterprise.
What is the data lifecycle?
The stages data goes through: capture, maintenance, synthesis, usage, publication, archival, and purging.
What is Master Data?
A unified framework of identifiers and attributes for key enterprise entities.
What is a Database Management System (DBMS)?
An interface that manages data between applications and physical data files.
What is the role of metadata?
Data about data, providing context and information about other data.
What is the purpose of a Data Warehouse?
To aggregate information from multiple sources for business analytics and decision-making.
What does ETL stand for in data management?
Extraction, Transformation, and Loading.
What is the difference between transactional data and analytical data?
Transactional data describes business activities, while analytical data provides insights for decision-making.
What are the functions of Database Management Systems?
Data filtering, quality control, synchronization, enrichment, and maintenance.
What are the characteristics of a Data Warehouse?
Subject-oriented, integrated, time-variant, and non-volatile.
What is data synthesis?
Creating new data based on existing data inputs.
What are the consequences of poor data management?
Multiple versions of the truth, lack of accountability, data quality issues, and loss of credibility.
What is the significance of data cleansing in a Data Warehouse?
To ensure data is accurate and usable for decision-making.
What is the role of Business Intelligence (BI) tools?
To analyze data after a Data Warehouse or data mart is established.
What is the purpose of data publication?
To send data outside the organization, such as customer invoices.
What does data maintenance involve?
Tasks to ensure data integrity and usability over time.
What is the importance of data quality?
To ensure accurate, reliable, and relevant data for decision-making.
What are the characteristics of high-quality data?
Accuracy, Completeness, Consistency, Uniqueness, Timeliness, Validity.
What does accuracy in data quality refer to?
It refers to whether the data closely reflects reality.
What does completeness in data quality mean?
It means the data has enough aspects of reality.
What is consistency in data quality?
It refers to whether the data is the same across different systems and time periods.
What does uniqueness in data quality indicate?
It indicates that there are no duplicate records in the dataset.
What is timeliness in the context of data quality?
It refers to whether data is available in a timely fashion for decision makers.
What does validity in data quality entail?
It means the data conforms to existing business rules and data formats.
What is explicit knowledge?
Knowledge that can be documented, archived, and codified, such as patents and research.
What is tacit knowledge?
Knowledge contained in people's heads, not easily documented.
What is a Knowledge Management System (KMS)?
An information system used to manage knowledge efficiently and effectively.
What is Artificial Intelligence (AI)?
The simulation of human intelligence processes by machines or computer systems.
What does machine learning refer to?
Learning from experience/data without human intervention.
What is deep learning?
A subset of machine learning that mimics the human brain to perform complex tasks.
What is generative AI?
AI that creates content based on pre-trained data, such as ChatGPT.
What are expert systems?
Computer systems that hold accumulated knowledge from domain experts to solve specific problems.
What is forward chaining in expert systems?
A data-driven process that starts with known facts and applies rules to infer new facts.
What is backward chaining in expert systems?
A goal-driven process that starts with a hypothesis and works backwards to confirm it.
What is Artificial Narrow Intelligence (ANI)?
Stage 1 of AI where machines solve one area or problem at a time.
What is Artificial General Intelligence (AGI)?
Stage 2 of AI where machines are as smart as humans.
What is Artificial Super Intelligence (ASI)?
Stage 3 of AI where machines have intellect above human brains.
What is agentic AI?
AI that acts upon user needs, performing tasks autonomously.
Why is AI considered intelligent?
AI uses data provided by humans to learn, predict, and make connections at high speeds.
What technological advancements have led to AI?
Chip technology, big data, internet and cloud computing, and improved algorithms.
What are algorithms in AI?
The 'brains' of an AI system, consisting of a set of rules for actions to take.
What is regression in AI algorithms?
A method that fits a line/curve to data points to identify patterns and make predictions.
What is classification in AI algorithms?
A method that looks at categories to see patterns based on defining features.
What is clustering in AI algorithms?
A method that organizes data into groups based on maximum commonality.
What is time series analysis in AI?
Analyzing data points taken over time to predict future trends.
What is optimization in AI algorithms?
Maximizing or minimizing an outcome given certain constraints.
What is Natural Language Processing (NLP)?
Automatic processing of human language for text input/output.
What is anomaly detection in AI?
Detecting outliers or unusual patterns not reflective of expected behavior.
What is the difference between supervised and unsupervised learning?
Supervised learning involves training with labeled data, while unsupervised learning identifies patterns without labels.
What are the main types of models in AI?
Machine learning models, deep learning models, generative models, hybrid models, NLP models, and computer vision models.
What is Generative AI (GenAI)?
GenAI is a type of AI that generates new content based on learned patterns from input data.
What is the first step in how GenAI works?
Input - We give it data (text, images, etc).
What happens during the analysis phase of GenAI?
AI detects patterns and relationships in the input data.
What is the purpose of the learning phase in GenAI?
AI pays attention to the context to understand the data.
What does the creation phase of GenAI involve?
AI generates new text, images, etc., based on learned patterns.
What is the refining step in the GenAI process?
AI checks if the output makes sense and refines it as needed.
What are autoencoders used for in GenAI?
Image denoising, dimensionality reduction, and anomaly detection in healthcare.
What applications are variational models used for?
Image synthesis, data augmentation, and semi-supervised learning.
What role do transformers play in GenAI?
They are essential for machine translation, chatbots, and text summarization.
What are recurrent neural networks commonly applied in?
Text generation, language translation, and speech recognition systems.
What is the function of generative adversarial networks?
Used for image-to-image translation and creating deep fake videos.
What defines Large Language Models (LLM)?
A subset of GenAI trained on large amounts of text data to understand, generate, and translate language.
What is the significance of token probability in LLM?
It estimates the probability of a token occurring in a longer sequence of tokens for text prediction.
What are some tasks GenAI models can perform?
Generate text, images, music, code documentation, and support research.
What is the role of AI in Knowledge Management (KM)?
AI helps improve the processes of collecting, storing, sharing, and using knowledge.
What is ontology in the context of KM?
A structured way of organizing knowledge that defines entities, properties, and relationships.
How does AI support knowledge retrieval and storage?
By collecting employee knowledge, classifying resources, and summarizing documents.
What opportunities does AI provide for knowledge creation?
Combining data from different sources and suggesting new insights.