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Three types of social influence
Conformity, compliance, obedience
Conformity
Tendency to change our perceptions, opinions ur behavior in ways that are normal within a group
Compliance
Cialdinis 6 principles
Obedience
Pilgrims study of obeying
Social influence
Influence others have on our beliefs attitudes and behavier
Norms
Learned social rules that Indicate what is typical in a group
Descriptive norms
How people actually behave
Injunctive norms
How people should or should not behave
Two types of social influence
Informational social Influence and normative social Influence
Informational social influence
Confirm to norm provides what is right
Normative social influence
Conform to norms to avoid others disapproval to be accepted
The auto kinetic effective study
Goes into informational social influence
Auto Kinetic affective study design
participants in dark room with bright lights, participants give estimate on how far it moves out loud
Asch line study
one participant and seven confederates say out loud which line of 3 matches the given line
Factors affecting conformity
group size, unianimity, cohesion, culture, individual differences
group size
the bigger the group, the more confirmative someone becomes
unanimity
one dissenter can decrease conformity
cohesion
member of group tend to conform more
culture
if collectivist more conformity, if independent cultures less conformity
individual differences
high self efficacy is less, low self efficacy is more
compliance
changing perceptions, opinions, behavior based on direct compliance
Arizona state park study
using signs based on positive/negative focus with injunctive/descriptive norms and seeing which is most effective
Hotel towel study
normalizing saving hotel towels using signs to see if it will help with influence
Household energy study (shultz)
20 san marco households with visible energy meters, everybody recieves average of others and households will change energy use based on average to comply with established norm
Cialdini’s principles of persuasion
reciprocity, commitment, social proof, liking, authority, scarcity
Reciprocity
repay others for what they give us, gives sense of obligation
greeting cards study
cialdini sent 578 christmas cards to strangers and 20% sent a card back
Return label study
cialdini sent letters asking for donations, some got no gift and some did. Gift people more likely to donate
Door in the face
Starts with extreme request that is rejected, and then retreats to smaller request which is granted
Self defense from reciprocity
Notice the principles in play and call person out
Commitment and consistency
taking stand and natural tendancy to stay consistent with stand
why it works
consistency is valued in society, consistent due to cognitive mises and avoid feelings of cognitive dissonance
foot in the door, freedom and fraser…
asked for large billboard in lawn, some had no small request and others had small request
self defense from commitment
aware of exploitation techniques, don’t need to behave consistant with commitment
Social proof
view certain behavior as correct and others engaging in it
why does social proof work?
exploits heuristic processing, fewer mistakes when paying attention to social evidence
self defense from social proof
be sensitive to fake social proof and recognise actions of others should not form sole decision
Liking
prefer to comply with request to people like us
Self defense from liking
be suspicious if you like someone you haven’t known for long, mentally seperate requester from request
Authority/obedience
more likely to comply when person making request has authority, social norm to obey authority figure
Self defense from authority
is authority figure knowledgable, how truthful is expert, does request conflict with values?
Scarcity
limit number of products and times available, more value on difficult to gain items
self defense from scarcity
be aware of rush of arousal, access situation more clearly
Obedience
changing perceptions, opinions, or behavior by submitting to demands of more powerful person
obidience study milgram
researcher gives word pair memorizations to confederate behind screen and teacher gives amount of shocks as order from researcher
why is obedience so powerful?
obligation to authority, weren’t directly responsible in study
Groups
collection of individuals who are interdependent to some degree
minimal group formation
virtually meaningless distinctions between groups can trigger tendency to favor ones own group
Why do groups form?
need for belonging, social roles, self esteem
What is the effect of the presence of others on performance (Norman and Triplett 1897)
Children asked to reel, in groups of alone or with others, performed fast when with others
Social facilitation effect
perform better when with others
Dashiell (1930) social inhibition effect
social presence of others harms performance
Zajonc’s mere presence theory (1965)
presence of others produces arousal, easy well learned tasks have dominant response more correct rather than difficult learned tasks
Evaluation apprehension concern
concern for how others view us
jogger study
males jogging in forest and will change habits if they notice females in the area
Distraction conflict hypothesis
conflict between paying attention to others and paying attention to tasks
Risky shift
tendency for consensus decisions made by groups to be riskier than decisions prior to group discussions
group polarization
group decisions to be more extreme than those made by individuals
why does group polarization happen?
persuasion, social comparison, active participation, diffusion of responsibility
Group think (irving janis)
loss of group judgment and issues not recognized due to social pressure to reach consensus
factors that contribute to groupthink
cohesion, isolation, biased leadership, decisional stress
how to prevent groupthink
assign devils advocate, subdivide group to create opportunities, welcome criticism, call second meeting, build diverse perspectives, remove leader from deliberation stage
dissociation model of prejudice
stereotypes are auto triggered and we control whether or not we accepy the stereotype
Outgroup Homogenity effect
bias toward thinking out group members are more similar to each other than in groups
perceptual narrowing
in homogenous racial contexts kids less able to differentiate out group (race) faces
Mirror effect
people more likely to correctly ID own race face and falsely ID other race face
Realistic group conflict
actual or preferred competition for resources/competing goal causing conflict and causing stereotypeing
Social identity theory
People derive self esteem by looking to groups to which they belong
Implicit bias
Subtle and unconscious bias where people hold associations about social categories that contradict explicit self report
Shooter bias
mistakes more common with whites and false alarms and more common with blacks
How can bias be reduced?
superordinate goals, intergroup contact, knowledge, motivation to override
superordinate goals of bias reduction
shared common goal for groups to complete, putting aside bias
sherif robbers cave experiment
white boys taken to camp and split into 2 teams to compete. Worked together on common task
minimal group paragiam
minimal conditions needed to produce a certain response
realistic group conflict theory
real or perceived competition for resources and out group hostility
intergroup contact in reduction of bias
contact with those of other groups helps to reduce prejudice and bias
Alports theory of intergroup contact
Optimal contact conditions for reducing intergroup prejudice. Common goals, coorperative environment, equal status and institutional support
dissociation model of prejudice
control whether or not we accept the stereotype
Knowledge in the reduction of bias
importance of understanding and reducing prejudice and bias
Marley hypothesis
lacking knowledge of past racism in US is predictor of whites denial of extent where racism continues to be a problem
Where do relationships come from?
Proximity, familiairty, similarity, reciprocity, attractiveness and arousal
Propinquity effect
the more we see and interact, the more we start a relationship
Proximity in relationships
functional distance matters in relationship, familiarity
Reciprocity in relationships
people tend to like others who feel the same way toward us as we do toward them.
Attractiveness and arousal
physical attractiveness being considered attractive?
The halo effect
attractive people have positive qualities