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trade union (labour union)
an organisation of working people with the objective of improving the pay and working conditions of its members and proving them with support and legal services

strike
a form of industrial action in which workers, often trade union members, withdraw their labour services

industrial action
measures taken by the workforce or trade union to put pressure on management to settle an industrial dispute in favour of employees
collective bargaining
the negotiations between employees' representatives (trade unions) and employers on issues of common interest such as pay and conditions of work

conciliation
the use of third party in industrial disputes to encourage both employer and union to discuss an acceptable compromise solution
arbitration
resolving an industrial dispute by using an independent third party to judge and recommend an appropriate solution

single-union agreement
an employer recognises just one union for purposes of collective bargaining
no-strike agreement
unions sign an agreement with employers not to strike in exchange for greater involvement in decisions that affect the workforce
