Business laws and organisations in Australia

Australian Consumer Law (2011, Jan)

ensures that when you buy products or services, they come with automatic guarantees that they will work and do what you asked for.

NSW Consumer Administrative Appeals Tribunal

an independent tribunal that resolves a wide range of disputes in New South Wales, including consumer, tenancy, building, and administrative matters.

Australian Competition and Consumer Commission

an independent statutory authority of the Australian Government. It enforces competition and consumer protection law to ensure fair trading, regulate key national infrastructure, and safeguard consumer interests across Australia.

competition and consumer act (2010)

overarching federal law that contains the ACL and regulates fair trading, competition, and consumer protection across Australia.

CHOICE

works to help Australians make better purchasing decisions and get fair treatment from businesses. Its role includes testing and reviewing products and services, providing independent advice and comparisons, and advocating for stronger consumer protection laws. It also investigates consumer issues and campaigns against unfair business practices, helping consumers understand their rights and make informed choices.

NSW Fair Trading

a government agency that protects consumers in New South Wales. It handles complaints about goods and services, helps resolve disputes between consumers and businesses, and enforces state-based fair trading laws. It also provides information to consumers and businesses about their rights and responsibilities.

Australian Securities and Investments Commission

he national regulator for financial services and companies. It ensures that businesses and financial professionals act honestly and fairly, protects consumers in areas like banking, insurance, and investments, and enforces laws against misconduct in the financial sector.

Retail funds (super)

Usually run by banks or investment companies. They offer many investment choices but the company that’s owns them will also keep some of the returns as a profit.

Industry funds (super)

Usually offer less choice, but any profits are returned to the members. Originally many industry funds were trade unions.