GAP FILLING (C9-C14)

Business ____________________ are systematic attempts to convey information, answer questions, and solve problems.

REPORTS

In a report using the ____________________ organizational pattern, the problem, discussion, and findings are presented before the conclusions and recommendations.

INDIRECT

Use ____________________ format for short (usually eight or fewer pages) informal reports addressed outside an organization.

LETTER

Use Empowered Team Decision-Making Without Losing Control is an example of a(n)____________________ heading.

TALKING

A distinct type of information report is the ____________________ report. In this type of report, business travelers identify the event they attended or the company they visited; summarize three to five main points objectively; and, if requested, itemize their expenses on a separate sheet.

TRIP

The purpose of a(n)____________________ report is used to tell management whether a nonroutine project is on schedule.

PROGRESS

____________________ or recommendation reports attempt to solve problems by evaluating options and offering recommendations.

JUSTIFICATION

 A(n) ____________________ condenses the primary ideas, conclusions, and recommendations of a longer report or publication.

SUMMARY

When a company must decide whether to proceed with a plan of action, it may require a(n) ____________________ report.

FEASIBILITY

____________________ are a record of the proceedings of a meeting.

THE MINUTES

Reports that provide data, analyses, and conclusions, and may also include recommendations, are known as __________ __________. (2 WORDS)

ANALYTICAL REPORTS

A __________ __________ is a systematic attempt to convey information, answer questions, and solve problems. (2 WORDS)

BUSINESS REPORT

Information presented in a way that allows writers to produce and distribute reports electronically is referred to as __________ __________. (2 WORDS)

DIGITAL FORMAT

A document summarizing a long report, proposal, or business plan and focusing on key management insights is called an __________ __________. (2 WORDS)

EXECUTIVE SUMMARY

The report that helps a company determine whether to proceed with a particular plan of action is called a __________ __________. (2 WORDS)

FEASIBILITY REPORT

 Writing that uses third-person, passive-voice verbs, complex sentences, and long words to address controversial or complex topics is known as __________ __________ __________. (3 WORDS)

FORMAL WRITING STYLE

The __________ __________ places the purpose of a report near the beginning for clarity and directness. (2 WORDS)

DIRECT STRATEGY

 The section headings, such as "Introduction" or "Conclusion," that help organize a report are called __________ __________. (2 WORDS)

FUNCTIONAL HEADINGS

A writing approach that presents conclusions and recommendations at the end of a report follows the __________ __________. (2 WORDS)

INDIRECT STRATEGY

Reports that collect and organize information without offering analysis or recommendations are known as __________ __________. (2 WORDS)

INFORMATIONAL REPORTS

 A style that uses first-person pronouns, contractions, active-voice verbs, and shorter sentences for familiar audiences is called __________ __________ __________. (3 WORDS)

INFORMAL WRITING STYLE

When a report is specifically requested to solve a problem by evaluating options and making suggestions, it is called a __________ __________ __________. (3 WORDS)

JUSTIFICATION/RECOMMENDATION REPORT

The format most appropriate for short, informal reports that are addressed outside an organization is the __________ __________. (2 WORDS)

LETTER FORMAT

A formal report that follows a structured and detailed format is usually presented in ____________________. (2 WORDS)

MANUSRIPT FORMAT

A record of the discussions and decisions made during a meeting is called __________. (1 WORD)

MINUTES

Data obtained from firsthand experience and direct observation are referred to as ____________________. (2 WORDS)

PRIMARY DATA

The format used for reports that are short and informal and remain within an organization is the __________ __________. (2 WORDS)

MEMO FORMAT

Headings that describe content and provide key insights to the reader, such as "Customer Satisfaction Improves," are called __________ __________. (2 WORDS)

TALKING HEADINGS

Reports that summarize key points, findings, and recommendations from longer documents are referred to as __________. (1 WORD)

SUMMARIES

Reports that monitor the progress of unusual or nonroutine activities are called ____________________. (2 WORDS)

PROGRESS REPORT

The planning of every report begins with a statement of ____________________ that describes the goal, significance, and limitations of a formal report.

PURPOSE

 A(n) ____________________ is a collection of information stored electronically so that it is accessible by computer and digitally searchable.

DATABASE

A(n) ____________________ tool is a service such as Google that indexes, organizes, and often rates and reviews Web pages.

SEARCH

 An online diary or journal that allows visitors to leave public comments is called a weblog or ____________________.

BLOG

____________________ is giving credit to your information sources.

DOCUMENTATION

Business reports often rely on ____________________ data from firsthand experience such as surveys, interviews, observations, and experimentations.

PRIMARY

Using the ideas of someone else without giving credit is called ____________________ and is unethical.

PLAGIARISM

A section of a report that contains supplementary or supporting information is called an __________. (1 WORD)

APPENDIX

The section of a proposal that requests approval or permission is known as an __________ __________. (2 WORDS)

AUTHORIZATION REQUEST

A __________ __________ is a research tool that indexes article titles in newspapers and periodicals. (2 WORDS)

BIBLIOGRAPHIC INDEX

The section of a proposal that identifies the issue and discusses the goals of the project is called the __________, __________, __________ section. (3 WORDS)

BACKGROUND, PROBLEM, PURPOSE

A __________ __________ is used to compare data visually by using horizontal or vertical bars of varying lengths. (2 WORDS)

BAR CHART

The section of a proposal that outlines the estimated costs for a project is referred to as the __________. (1 WORD)

BUDGET

A system for organizing information along a time sequence follows the __________ pattern. (1 WORD)

CHRONOLOGICAL

When a proposal is written for an external audience to sell services or equipment, it is called an __________ __________. (2 WORDS)

EXTERNAL PROPOSAL

A research tool that collects data by systematically watching and analyzing people or activities is known as __________. (1 WORD)

OBSERVATION

A graphic that shows the hierarchy and structure of an organization is called an __________ __________. (2 WORDS)

ORGANIZATIONAL CHART

Information obtained through firsthand experience and observation is referred to as __________ __________. (2 WORDS)

PRIMARY DATA

A persuasive document that motivates a reader to take action by spending or saving money is a __________. (1 WORD

PROPOSAL

The statement that describes the goal, significance, and limitations of a report is known as a __________ __________ __________. (3 WORDS)

STATEMENT OF PURPOSE

A proposal that is submitted without being requested by the intended audience is called an __________ __________. (2 WORDS)

UNSOLICITED PROPOSAL

The best-known section of the Internet that includes a vast collection of websites is the ____________________ __________. (3 WORDS)

WORLD WIDE WEB

The list of illustrations or graphics included in a business report is referred to as the ____________________ __________. (3 WORDS)

LISTS OF FIGURES

A visual representation of a sequence of steps in a process is called a __________. (1 WORD)

FLOWCHART

the process of rewriting information in your own words while maintaining the original meaning is known as __________. (1 WORD)

PARAPHRASE

The first pages of a report that include the title page, table of contents, and executive summary are called the __________ __________. (2 WORDS)

FRONT MATTER

When a company or agency prepares a detailed document requesting specific proposals from vendors, it is called a __________ __________ __________. (3 WORDS)

REQUEST FOR PROPOSAL

___________ analysis issues include size, age, gender, experience, and professional background.

AUDIENCE

You should capture listeners' attention, introduce yourself, establish your credibility, and preview your topic in the ____________ of your presentation.

INTRODUCTION

Develop each of your main points in the ____________________ of your presentation.

BODY

In the ____________________ of your presentation, you should summarize your main themes and leave the audience with something memorable.

CONCLUSION

A comparison of similar traits between dissimilar items, such as Turning the course of this economic downturn has been like stopping an avalanche; it's possible, but very, very difficult, is a(n)____________________.

SIMILE

Help your audience recognize the organization and main points in an oral message with ____________________ signposts that keep listeners on track.

VERBAL

____________________ points in a PowerPoint presentation consist of concise and parallel key phrases.

BULLET

To ensure professional results for your multimedia presentation, choose a professionally designed ____________________ that will combine harmonious colors, borders, bullet styles, and fonts for pleasing visual effects.

TEMPLATE

After delivering their presentations, business people often post their multimedia shows online because attendees appreciate these ____________________ handouts.

ELECTRONIC

_______________ delivery means speaking freely, generally without notes, after preparation and rehearsing. This delivery method allows you to freely discuss the ideas you have prepared and rehearsed several times.

EXTEMPORANEOUS

The _________ _________ specifies six bullets per screen and six words per bullet maximum on a PowerPoint slide. (2 WORDS)

6X6 RULE

An _________ is a comparison of similar traits between dissimilar things, effective in explaining and drawing connections. (1 WORD)

ANALOGY

A personal story used to connect the speaker with the audience is called an _________. (1 WORD)

ANECDOTE

_________ help control when objects or text appear on a PowerPoint slide. (1 WORD)

ANIMATION

The _________ of a presentation outlines a limited number of main points. (1 WORD)

BODY

_________ _________ translate the major headings in your presentation outline into titles for slides. (2 WORDS)

BULLET POINTS

The _________ _________ in PowerPoint allows you to create charts such as line, bar, and pie charts. (2 WORDS)

CHART FUNCTION

The _________ of a presentation summarizes the main themes and leaves the audience with a specific and memorable takeaway. (1 WORD)

CONCLUSION

A speaker's _________ refers to their believability and trustworthiness. (1 WORD)

CREDIBILITY

A _________is a PowerPoint slide show or a PDF document sent as a presentation. (1 WORD)

DECK

_________ _________are PowerPoint slides posted on a website for audience access. (2 WORDS)

ELECTRONIC HANOUTS

Speaking freely without reading from notes or a manuscript is known as speaking _________. (1 WORD)

EXTEMPORANEOUSLY

_________ in an electronic presentation allow you to jump to external sources like websites and documents. (1 WORD)

HYPERLINKS

A _________ is a comparison between dissimilar things without using "like" or "as." (1 WORD)

METAPHOR

_________ is a verbal signpost that tells audience members what is coming next in a presentation.

(1 WORD)

PREVIEWING

A _________ is a comparison that includes the words "like" or "as." (1 WORD)

SIMILE

_________ _________ are printouts that show slides followed by the points the speaker will cover.

(2 WORDS)

SPEAKERS’ NOTES

_________ _________ refers to the physiological changes occurring in your body when faced with a frightening situation. (2 WORDS)

STAGE FRIGHT

_________ _________ such as "first," "therefore," and "on the other hand" help build coherence and tell listeners where a speaker is headed. (2 WORDS)

TRANSITIONAL EXPRESSIONS

_________ _________ like handouts and multimedia slides clarify main points and increase audience interest. (2 WORDS)

VISUAL AIDS

A _________ __________ lists your work history job by job, starting with your most recent position. (2 WORDS)

CHRONOLOGICAL RÉSUMÉ

_________ _________ in the active voice can make your résumé more persuasive and impactful. (2 WORDS)

ACTIVE VERBS

A _________ _________ _________ is written in response to an announced job opening. (3 WORDS)

SOLICITED COVER LETTER

The _________ section of your résumé includes your name, address, phone number, and email address. (2 WORDS)

MAIN HEADING

A _________ _________ focuses on your skills rather than your past employment history. (2 WORDS)

FUNCTIONAL RÉSUMÉ

_________ are temporary employees who work for a company and then leave after a set period. (2 WORDS)

CONTIGENCY EMPLOYEES

A _________ _________ _________ does not reveal the employer’s name, making it anonymous. (3 WORDS)

BLIND JOB POSTING

The _________ _________ _________ _________ section of your résumé lists awards, scholarships, and volunteer activities. (4 WORDS)

AWARDS, HONORS AND ACTIVITIES

A _________ _________ is tailored specifically to fit the company and position you are applying for. (2 WORDS)

CUSTOMIZED RÉSUMÉ

An _________ is a supervised work opportunity for students to gain practical experience, often with or without pay. (1 WORD)

INTERNSHIP

A _________ _________ is a collection of digitized materials showcasing a candidate’s talents and accomplishments, often navigable like a website. (2 WORDS)

DIGITAL PORTFOLIO

The _________ section of your résumé includes schools attended, dates, majors, and degrees earned. (1 WORD)

EDUCATION

_________ is the process of looking inside yourself to analyze your likes and dislikes for better career decisions. (1 WORD)

INTROSPECTION