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Barbering
The art and science of cutting, coloring, styling, grooming, and shaving.
6-8 hours
Number of hours of sleep required for most people to function properly and avoid fatigue.
Exercise
Activity that helps stimulate blood circulation in the body.
Calories
The energy contained in food is measured in.
Personal hygiene
An individual’s system for maintaining cleanliness and health.
Lack of sleep
Healthy skin is equally dependent on all of the following EXCEPT.
Cleanse, tone, moisturize, and protect
The four steps recommended to ensure healthy skin.
Close shaving
Razor burn and ingrown hairs can be prevented and sometimes treated with all of the following EXCEPT.
Protective gloves
When performing chemical services, a barber should always wear.
Good posture
Keeping the abdomen flat, the chin level and the head up are key points in having.
Ergonomics
The science that looks at how individuals perform work and what body movements, tools, and equipment benefit health and comfort.
Not reaching overhead for supplies
Action to prevent neck and back strain.
Standing with feet together
Action that does NOT help prevent neck and back strain.
Low, broad-heeled shoes
Type of shoes to reduce fatigue from standing long periods.
Shortens how long they last
Effect NOT caused by rotating footwear.
Raising your feet on a stool during breaks
Preventative measure that helps alleviate foot and leg problems.
Tendonitis
Condition that occurs when tendons become inflamed.
Using sharp shears
Movement that does NOT cause Carpal Tunnel Syndrome.
Adjusting the height of the chair when working on a client
Action to help prevent shoulder problems.
Bursitis
Inflammation of the fluid sac between a tendon and skin or bone.
Nonverbal communication
Eye contact, smiling and posture are examples of.
Use eye contact throughout the conversation to demonstrate interest
Appropriate technique when making eye contact.
Leaning forward during a conversation
Communicates that you are interested in what the other person is saying.
Proximity
The nearness of another to one’s personal space.
Verbal communication
Tone, inflection, level and rate of speech all play a role in.
Less is more
Speaking with clarity means.
Enunciation
Pronouncing words clearly and accurately.
Inflection
Varying the tone of your voice when speaking.
Rate
The tempo used during a verbal exchange.
Force
The strength of volume during a verbal exchange.
Begin with 'Why'
Statement NOT true about close-ended questions.
By tactfully suggesting otherwise
How a barber should respond to a client wanting an unflattering hair color.
Responding
Using a prompting comment like 'go on'.
Paraphrasing
Translating what you heard into your own words.
Reflective listening
Paraphrasing to summarize meaning.
Flexing
Adjusting your behavior to ensure messages are understood.
Hair care products
Topic NOT considered controversial with clients.
Professional etiquette
Practicing good manners in the workplace.
Respect
Not making assumptions based on appearance reflects.
Integrity
Matching actions with words is an example of.
Commitment
Persevering through difficult times is an example of.
Bring it back to the main issue
Action when a discussion gets off track.
Telling them how long before the service will begin
How to handle a client arriving early.
Never discussing the missed appointment
NOT a proper way to handle a 'no-show' client.
Personality
An outward reflection of inner feelings, thoughts, and values.
Attitude
Venting frustrations to others reflects.
Courtesy
Polite behavior showing respect for others.
Arrive at work on time
Example of courtesy.
Respect
A deep admiration for someone or something.
Feeling down about yourself and others
Does NOT build self-respect.
Emotional balance
Responding calmly instead of reacting impulsively.
Mutual respect
A feeling of value between people.
Professional ethics
Proper conduct with employers, coworkers, and clients.
Failure to fulfill obligations
NOT part of professional code of ethics.
Doing the right thing
Integrity in simple terms means.
Communicate in open, honest ways
An effective way to build trust.
Gossip
Action that diminishes trust in a workplace.
Integrity
Trait that is NOT a trust-crusher.
Blind spots
Negative traits you’re unaware of but others see.
Commitment
A pledge to a course of action.
Focusing attention on goals
Meeting life’s challenges can be helped by.
Learning from mistakes
Resilience is developed by solving problems and.
Flexibility
The ability to adapt to change.
Staying the course
Being persistent means.
Oral hygiene
Maintaining healthy teeth and fresh breath.
Habit
A routine behavior repeated regularly.
Feet and ankles swell
Standing long periods can cause.
Bend your wrists as little as possible
Helps prevent hand and wrist problems.
Relieve neck and back pain
The body uses calories for all EXCEPT.
Communication
Skill as important as technical skills.
Trust
Ability to build relationships based on respect and openness.
They influence your language, values and goals
Reason why your choice of friends is important.
Confidence and satisfaction in oneself
How self-esteem is described.