Exam 3, Lecture 4 - Problem Solving and Creativity

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Last updated 12:48 AM on 5/31/26
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38 Terms

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Problem

When there is an obstacle between a present state and a goal

  • need to be identified before they can be solved

  • Need to be difficult to solve, can’t be immediately obvious how to get around obstacle

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Well-defined problems

Easy to identify and solve

  • clear when solution has been reached

  • Ex. A crossword puzzle, a maze, etc.

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Ill-defined problems

Hard to identify and solve

  • ex. Picking a career, addressing homelessness, solving for world peace

  • Hard to know when a solution has been reached

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Problem representation

The way a problem is translated (or represented) in our mind

  • a problem may be presented to us in the same way, but we may represent it differently, resulting in different approaches to solve the problem

    • Ex. Two people solve a crossword puzzle in different ways

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Problem restructuring

The process of changing a problems’ representation

  • Solving a problem involves first seeing the object, then restructuring/seeing it in a different way

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<p>Problem solving: if the length of a circles’ radius is r, what is the length of x?</p>

Problem solving: if the length of a circles’ radius is r, what is the length of x?

  1. Perceive: x is unknown

  2. Represent: same as the image (spatial)

  3. Restructure: the triangle is part of a rectangle whose diagonal equal x, which is also r

<ol><li><p>Perceive: x is unknown</p></li><li><p>Represent: same as the image (spatial)</p></li><li><p>Restructure: the triangle is part of a rectangle whose diagonal equal x, which is also r</p></li></ol><p></p>
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Insight

Sudden realization of a solution to a problem

  • ex. Move 3 dots so the triangle is facing down

  • non insight problem: solve for x —> (1/5)x+10=25

  • People felt they were closer to the solution for non-insight problems as time continued

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Functional fixedness

Tendency to focus on similar functions or uses of objects

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Candle problem

Mount the candle to the wall so it will burn without dripping wax on the floor using a matchbox, candle, and tacks

  • Example of functional fixedness

  • Solution is to think of the matchbox as a container, tack matchbox to wall and put candle on top

  • Easier to overcome functional fixedness when the matches are presented outside the box

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Two string problem

Tie together the two strings hanging from the ceiling

  • participants when told to swing their arms or see the researcher brush the string were able to solve the problem as compared to those without a cue

  • Breaks them out of functional fixedness and allows them to think about their tools

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Mental set

Preconceived notion about how to approach a problem

  • contributes to functional fixedness, based on previous experience with a set of objects

  • Prior examples can establish a mental set that inhibits participants from using simpler solution later on

    • Far more likely for participants to use a simpler solution when they didn’t have a mental set

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Water jug problem

Measure a specific quantity of water from 3 empty jugs of varying capacities

  • can you measure 5 quarts of water given a 18 quart jug (A), 42 quart (B), and 10 quart (C)

    • Fill B, pour into A once, pour into C twice

  • Measure 20 quarts given 23 (A), 49 (B), or 3 (C)

    • Fill B, pour into A once, pour into C twice

    • Fill A, pour into C once

    • If you solved the problem by starting with B, the first water jug problem established a mental set

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Insight is the process of changing the way a problem is represented in your mind. T or F?

False

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Information Processing approach

Problem solving is a search between the posing of a problem and its solution

  • initial state

  • Goal state

  • Intermediate states

  • Problem space

  • Operators

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Initial state

Conditions at the beginning of a problem

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Goal state

Solution to the problem

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Intermediate states

Conditions after each step is made toward solving a problem

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Problem space

All possible states that can occur when solving a problem

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Operators

Actions that take the problem from one state to another

  • governed by rules

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Means-end analysis

There are many ways to get from the initial state to the goal state

  • reduce the differences between the initial and goal states by creating sub goals

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Means end analysis ex. Traveling

  • initial state —> Riverside

  • Goal state —> Germany

  • Operators → shortest travel time, cost within budget

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Problems with information processing

  • mutilated checkerboard problem

  • Russian marriage problem

  • can’t explain how two problems with the same problem space (same initial, intermediate, and goal states) can vary in difficulty

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Mutilated checkerboard problem

If we eliminate two corners of a checkerboard, can we cover the remaining squares with dominos

  • no!

  • However, if given a blank checkerboard (without red and black squares), becomes significantly harder to solve

    • Problem space is the same

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Russian marriage problem

Can the matchmaker come up with 31 heterosexual marriages among 62 survivors

  • In a small Russian village, 32 bachelors and 32 unmarried women. Two bachelors killed each other. Can the matchmaker comes up with 31 heterosexual marriages among the 62 survivors

  • Same problem space as mutilated checkerboard but not same difficulty

    • if information processing approach was correct, there should be no difference in ease of solving Russian marriage problem/blank checkerboard/mutilated checkerboard. Since there are differences in difficulty, it means that

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Analogical problem solving

Attempting to solve a problem using the solution to a similar problem

  • the Russian marriage solution can be used to solve the mutilated checkerboard problem

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Analogical transfer

Experience solving one problem is transferred to another problem

  • target problem

  • Source problem

Requires that you notice, map, and apply the analogy

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Target problem

The problem you are trying to solve

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Source problem

Another problem that is similar to and may illustrate a way to solve the target problem

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Analogical transfer radiation problem + fortress story

Radiation problem —> 10% solved

Radiation problem —> listen to fortress story —> radiation problem → 30%

Radiation problem —> apply the fortress story —> radiation problem

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Analogical paradox

It can be difficult to apply analogies in the laboratory, but we routinely use analogies in real world settings

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In the example discussed here, the source problem is ______

  • difficult to transfer

  • The radiation problem

  • What needs to be restructured

  • The fortress story

The fortress story

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Expert

Someone knowledgeable or skilled in a particular domain

  • experts solve problems in their field more quickly and more often than beginners

  • Experts possess more knowledge about their field

    • Ex. Chess board with actual game position, masters were more accurate in placing the pieces in the right positions/accurately according to display

    • Ex. Chess board with random placement, grand masters were just as bad at accuracy with non grand masters

  • Organize their knowledge differently than novices

    • Experts gave more specific than basic names, non-experts more likely to generate basic bird names

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Creativity

The use of imagination or original ideas

  • creative problem solving is a process

  • To increase creativity: daydreaming, solitude, mindfulness

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Divergent thinking

Thinking that is open-ended and involves a larger number of potential solutions

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Creative cognition

Technique to train people to think creatively

  • ex. Given a task where you’re given three objects and told to make a new object

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Daydreaming

Purposeful mind wandering

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solitude

avoiding distractions; giving the mind space and time to make new connections and find meaning

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mindfulness

pay attention to what is happening in our mind and in the environment