MIS Exam #3 Concepts ( CHAPTERS 6-10)

Business Intelligence (BI)

Tools to analyze and report past data. (Ch6)

Advanced Data Analytics

Tools to explain and predict outcomes using data. (Ch6)

Big Data

Extremely large, complex datasets difficult to process. (Ch6)

3 V’s of Big Data

Volume: Amount of data generated. (Ch6)

Variety: Different types of data formats. (Ch6)

Velocity: Speed of data generation. (Ch6)

Relational Database

Structured data stored in tables. (Ch6)

NoSQL (No Structured Query Language)

Database for unstructured or flexible data. (Ch6)

OLTP (Online Transaction Processing)

Processes real-time transactions. (Ch6)

OLAP (Online Analytical Processing)

Analyzes historical data for decisions. (Ch6)

Data Warehouse

Stores structured data for analysis. (Ch6)

Data Lake

Stores raw structured and unstructured data. (Ch6)

ETL (Extraction, Transformation, Loading)

Process of moving data into warehouse. (Ch6)

Data Mart

Smaller, focused data warehouse. (Ch6)

Data Mining

Finding patterns and relationships in data. (Ch6)

Association Discovery

Finds items occurring together. (Ch6)

Classification

Assigns data to predefined categories. (Ch6)

Clustering

Groups similar data without labels. (Ch6)

Prediction

Forecasts future outcomes. (Ch6)

Artificial Intelligence (AI)

Machines simulating human intelligence. (Ch6)

Machine Learning (ML)

Systems learning patterns from data. (Ch6)

Neural Networks

Brain-like systems processing data in layers. (Ch6)

Chatbot

AI system simulating human conversation. (Ch6)

Business Process

Sequence of activities to achieve a goal. (Ch7)

Core Business Processes

Essential processes generating revenue. (Ch7)

Order-to-Cash

Process from sale to receiving payment. (Ch7)

Procure-to-Pay

Process from purchasing to payment. (Ch7)

Make-to-Stock

Producing goods based on forecasts. (Ch7)

Make-to-Order

Producing goods after order received. (Ch7)

Value Chain

Activities adding value to products/services. (Ch7)

Enterprise System

Integrated system connecting business processes. (Ch7)

Information Silos

Systems where data is not shared. (Ch7)

Best-of-Breed

Using separate systems for each function. (Ch7)

BPM (Business Process Management)

Continuous process improvement. (Ch7)

BPR (Business Process Reengineering)

Radical redesign of processes. (Ch7)

ERP (Enterprise Resource Planning)

System integrating all business resources. (Ch7)

CRM (Customer Relationship Management)

Strategy to manage customer relationships. (Ch8 overlap)

Supply Chain

Network moving products to customers. (Ch8)

SCM (Supply Chain Management)

Managing flow of goods and information. (Ch8)

SCMS (Supply Chain Management System)

Technology supporting supply chain processes. (Ch8)

B2B (Business-to-Business)

Transactions between businesses. (Ch8)

EDI (Electronic Data Interchange)

Electronic exchange of business documents. (Ch8)

Portal

Secure access point for business information. (Ch8)

B2B Marketplace

Platform connecting many buyers and sellers. (Ch8)

JIT (Just-in-Time)

Inventory arrives when needed. (Ch8)

VMI (Vendor-Managed Inventory)

Vendor manages inventory levels. (Ch8)

Bullwhip Effect

Demand errors amplified across supply chain. (Ch8)

Product Flow

Movement of goods. (Ch8)

Information Flow

Movement of data. (Ch8)

Financial Flow

Movement of money. (Ch8)

RFID (Radio Frequency Identification)

Technology tracking products. (Ch8)

Blockchain

Secure, decentralized digital ledger. (Ch8)

CRMS (Customer Relationship Management System)

System managing customer interactions. (Ch8)

Operational CRM

Supports daily customer interactions. (Ch8)

Analytical CRM

Analyzes customer data. (Ch8)

Collaborative CRM

Shares customer data across departments. (Ch8)

Information Asset

Data or resources needing protection. (Ch10)

Weakness

Flaw in system design or implementation. (Ch10)

Vulnerability

Exploitable weakness. (Ch10)

Threat

Potential danger exploiting vulnerabilities. (Ch10)

Attack

Actions exploiting vulnerabilities. (Ch10)

Attack Vector

Method used to exploit vulnerability. (Ch10)

Attack Payload

Malicious code delivered in attack. (Ch10)

Attack Surface

All possible entry points for attacks. (Ch10)

Mitigation

Strategies to reduce or prevent attacks. (Ch10)

Malware

Software designed to harm systems. (Ch10)

Virus

Program disrupting system operations. (Ch10)

Worm

Self-spreading malware. (Ch10)

Trojan Horse

Malware disguised as legitimate software. (Ch10)

Ransomware

Locks data and demands payment. (Ch10)

Logic Bomb

Malicious code triggered by event. (Ch10)

DoS (Denial of Service)

Attack preventing system access. (Ch10)

Spyware

Software secretly collecting data. (Ch10)

Spam

Unwanted electronic messages. (Ch10)

Botnet

Network of infected devices controlled by attacker. (Ch10)

Identity Theft

Stealing personal information. (Ch10)

Availability

System accessible to authorized users. (Ch10)

Integrity

Data accuracy and protection. (Ch10)

Confidentiality

Data protection from unauthorized access. (Ch10)

Accountability

Actions traceable to users. (Ch10)

Authentication

Verifying identity. (Ch10)

Authorization

Granting access permissions. (Ch10)

Firewall

System controlling network traffic. (Ch10)

Encryption

Converting data into unreadable form. (Ch10)

SMAC

Social, Mobile, Analytics, Cloud technologies. (DX)

Digitization

Converting analog data to digital. (DX)

Digitalization

Using digital tech to improve processes. (DX)

Digital Transformation (DX)

Using digital tech to create new business models. (DX)

Nexus of Forces

Convergence of SMAC technologies. (DX)

Generative Technology

Flexible tech enabling innovation. (DX)

Sterile Technology

Fixed-purpose technology. (DX)

Data Volume

Amount of data generated. (DX)

Data Variety

Different types of data. (DX)

Data Velocity

Speed of data creation. (DX)

Data Veracity

Accuracy and reliability of data. (DX)

Data Volatility

Lifespan of data value. (DX)

Cloud Computing

Delivering services over internet. (DX)

IaaS (Infrastructure as a Service)

Provides computing infrastructure. (DX)

PaaS (Platform as a Service)

Provides development environment. (DX)

SaaS (Software as a Service)

Provides software via internet. (DX)

Digital Connectivity

Linking people, devices, and systems. (DX)

Network Effect

Value increases with more users. (DX)