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anchoring
relying too heavily on an initial piece of information when making decisions EX: “originally $100, now $40”
illusion of superiority
individuals overestimate their own qualities, abilities, and skills relative to others
dunning-kruger effect
people with limited knowledge or competence in a domain greatly overestimate their own expertise
framing effect
decisions change depending on how information is presented
tversky & kahneman (1981)
people choose differently when outcomes are framed as gains vs losses
preference reversal
individuals reverse their preferences based on how options are presented EX: choosing one product but pricing another higher
endowment effect
people value an object more just because they own it
kahneman et al. (1990)
sellers demand more money than buyers are willing to pay for the same item
heuristic
a mental shortcut that helps people solve problems and make decisions quickly and efficiently
confirmation bias
tendency to seek and favor information that confirms beliefs
representativeness heuristic
judges situations based on how closely they match a stereotype or mental prototype
availability heuristic
judges the likelihood of events based on how easily examples come to mind
tversky & kahneman (1974)
people overestimate events that are easier to recall
gambler’s fallacy
belief that past random events influence future ones EX: thinking a coin is “due” for heads after many tails