Sales Tech Test #2

Why is AI important in sales?

it improves forecasting, customer relationships, and stratgey. Companies without it tend to fall behind.

What efficiency gains can AI provide?

About 10-15% increase in efficiency

What does AI help predict?

Customer behavior, sales trends, and future outcomes

What is predictive analytics?

Using past data to forecast future sales and customer actions

What is customer churn?

The rate at which customers stop doing business with a company

What is generative AI?

AI that creates content like emails, reports, and sales materials.

What is an AI agent?

Software that can act, plan, and complete tasks automatically

Give one benefit of AI in sales tasks

Automates repetitive work so salespeople can focus on customers

Why is specificity important in AI prompts?

It improves accuracy and quality of responses

What does “act as if” mean in prompting?

It improves accuracy and quality of responses

Why include examples in prompts?

Helps AI match the desired style or format

What is data visualization?

Presenting data using charts and graphs to make it easier to understand.

Name three common chart types

Bar chart, line graph, pie chart

What does a scatter plot show?

The relationship between two variables

What are the key principles of visualization?

Clarity. simplicity, and relevance

What is a major risk of data visualization?

Misinterpreting data

What is sales analytics

Using data to understand and predict sales performance

What are the 3 types of sales analytics?

Performance, forecasting, predictive

What does performance analytics focus on?

Past sales results

What does forecasting analytics do?

Predicts future sales goals

What are metrics

Raw numbers

What is analytics?

Interpreting data to gain insights

What are lag measures?

Final results (revenue, profit)

What are lead measures?

Activities that drive results

Which can you control more?

Lead measures

What is close rate?

% ofb customers lost

What is pipeine forecasting?

Estimating future sales probability x deal value

What is sales velocity

Revenue generated over time

What problem does growth analytics solve?

Overreliance on intuition instead of data

What is the goal of growth analytics

Drive better decisions and improve performance

What are vanity metrics?

Metrics that look good but don’t impact performance

Whats a common mistake with metrics?

Focusing on quantity over quality

Why can’t managers directly control results?

Because results depend on many external factors

What should sales peoples focus on instead?

Controllable activities