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CSR (Corporate social responsibility)
A company’s responsibility to operate ethically and contribute to society beyond profit (includes environmental, social, and ethical practices)
Business ethics
Moral principles that guide business behavior and decisions (right vs wrong)
Sustainability
Meeting present needs without harming future generations, thinking long term
Triple Bottom Line
Measuring success with profit (economic), people (social), and planet (environmental)
Stakeholders
Inviduals and groups affected by a company (ex. employees, customers, suppliers, community, environment)
Shareholders
Owners and investors focused on financial returns
Stakeholder Approach
Business considers interests of all stakeholders
Shareholder Approach
Business prioritizes maximizing profit for owners
Short-Termism
Focus on immediate profits instead of long term success (often leads to poor decisions)
Long-Term Value Creation
Focus on sustainale growth and long term profitability, driven by innovation, customer satisfaction, efficiency
Drivers of Value Creation
Factors that actually create long term success:
Innovation
Customer satisfaction
Operational efficiency
Product development
Stock Market Value vs real Value
Managers cannot control stock prices directly, they control performance (profits and strategy)
Misinterpretation of Shareholder Value
Companies focus too much on short-term earnings instead of long-term profit
Triple bottom Line Strategy
No conflict between proft, social good, or environmental responsibility, they can support each other
Values Misalignment
Company values may not match society’s values
Founder Values Risk
Strong internal values may become outdated over time
Societal Values Challenge
Hard to define what society wants because its diverse and always changing
Ethical Decision
fair, honest, transparent, responsible
Unethical decision
Harmful, deceptive, explotative, irresponsible
Legal vs ethical
Legal is allowed by law, ethical is morally right
Short term profit pressure
leads to cutting r&d, manipulating financial data, ignoring sustainability
Financial misrepresentation
Manipulating data for perosnal gain, result of short term focus
Economic (profit)
Revnue, profitability, efficiency
social (people)
employee welfare, community impact, fairness
Environmental (planet)
Sustainability, emissions, resource use
No trade off principle
long term value + stakeholder satisfaction can align
Susatinable Strategy
Avoid short term actions that harm soceity/ environment
Management focus
focuses on value drivers and no just profits or stock price
CSR Examples
Ethical sourcing, reducing emissions, fair wages
Bad CSR Examples
Greenwashing because its pretending to be sustainable
Greenwashing
Misleading claims about environmental practices