Chapter 13: Conflict, Power, and Politics

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Last updated 6:31 AM on 5/12/26
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4 Terms

1
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Power:

The potential ability of one person or department to influence other people or departments to carry out orders.

2
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Authority:

Power that is legitimized by the formal hierarchy and accepted by subordinates.

3
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Vertical Power:

Power derived from formal position, resource control, or network centrality within the hierarchy.

4
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Horizontal Power:

Power between departments, often based on who can best "cope with uncertainty" or who controls "non-substitutable" resources.