Mitchell Leadership Study Guide

Defense Mechanisms

________- protect us from psychological injury; helps deal with anxiety, stress, or pressure.

Logic

________- one point supports the next and conclusions flow naturally.

Retaliation

________- seeking revenge against someone who objects to harassment or discrimination.

CAP

________ was founded upon a commitment to diversity.

Groupthink

________- have agreement in spite of facts saying something else.

Slippery Slope

________- one thing leads to another is fixed in your mind.

Self awareness

________- being aware and in touch with your own feelings and emotions.

Conflict

________- disagreement though which individuals perceive a threat to their needs.

Empowerment

________- resisting urge to jump in and fix.

Kinesthetic

________- moving around and staying active.

Evaluation

________- attempt to check whether each student fulfilled the objectives.

Withdrawal

________- removing oneself from events, people, etc., that bring to mind painful thoughts and feelings.

Straw Man

________- misrepresents the opposing position, making it weaker than it is.

Outline

________- diagram that shows how your communication will be organized.

Empathy

________ for others- read others emotions accurately and putting yourself in their place.

Self Fulfilling Prophecies

________- when your prediction or expectation leads to your fears or hopes becoming real.

Denial

________- not acknowledging facts that would be apparent to others.

Nature vs Nurture

________- is it unborn qualities or personal experiences that shape us.

Precision

________- statements that mean what they say and say what they mean.

Tactile

________- physically touch what is being studied.

Servile

________- treated like a slave.

Inspirational Motivation

________- leaders who "communicate high expectations to followers, inspiring them to become committed to and a part of the shared vision in an organization ..

Displacement

________- redirecting feelings about something onto something less threatening.

Projection

________- taking unacknowledged thoughts and falsely attributing them to someone else.

Audience

________- those to whom you will speak and write.

Inquiry

________- ask questions and try to gain more information so that you make the best decision possible.

Simulation

________- replicate conditions of a job.

Compromise

________- attempt to create a win /win.

Punishment

________- negative; teaches what to avoid, not what you should be doing.

Intellectual Stimulation

________- not a "yes "man.

Fairness

________- following an impartial set of rules and applying them equally to everyone.

Supervise

________- observe and direct people in fulfillment of the mission.

Personal Mastery

________- approaching life as a creative work, living life from a creative as opposed to a reactive viewpoint.

Advocacy

________- make an argument in favor of a course of action.

Intellectualization

________- removing emotional side and examine problem in abstract way.

Safety

________- freedom from fear, violence, uncertainty.

Extinction

________- reduction of a response that the person had already displayed.

Staff Study

________- professional format for presenting concerns and solutions.

Innovation

________- team welcomes new ideas and works together to contribute to success.

Initiative

________- make sound judgements and act independently.

Synergy

________- a team is greater than the sum of its parts.

Objections

________- reasons or arguments presented in opposition.

Grid Theory

________- people discuss behaviors in a disconnected way that reduces defensiveness and judgement.

Transactional

________- an exchange takes place between leader and follower.

Blueprint

________- list of ideas in your topic sentence.

Theory

________ in Use- line of thought representing what someone actually believes.

Birth Order Theory

________- persons rank within their family can have an effect on personality and intelligence.

Appeal

________ to Authority- prove a claim by asserting that a smart person believes the claim to be true and therefore it must be true.

Rationalization

________- someone devises reassuring explanations for their behavior.

Suppression

________ and smoothing- form of avoidance.

First Line Supervisor

oversee entry-level people

Physical

must be healthy; lead the unit in PT

Mental

mind must be totally focused on professional duties

Servant leadership

servant of the team

Servant

help people and is giving

Servile

treated like a slave

Dont pull rank

is lazy and immature

Coaching

process through which leaders try to solve performance problems and develop their people

Dialogue

two way conversation

Empowerment

resisting urge to jump in and fix

Improvement

reaching a higher level

Purpose

have a plan

Validating

acknowledge your understanding

Story Shifting

look at it in a different perspective

Addressing Fears

fears can stop you

Finding the Bottom Line

express it in 1-2 sentences

Follow-Up

monitor how well the trainee is doing

Supervise

observe and direct people in fulfillment of the mission

Fairness

following an impartial set of rules and applying them equally to everyone

Punishment

negative; teaches what to avoid, not what you should be doing

Constructive Discipline

an opportunity for positive growth

Shared Purpose

key to motivation

Most effective

gaining agreement

Tactical

lowest level

Desired End State

what a leader hopes to achieve

Initiative

make sound judgements and act independently

Respectful Dissent

opinion that differs from the official view

Free Riders

not doing the fair share

Groupthink

have agreement in spite of facts saying something else

Forming

usually chaos at first

L

Lead with a clear purpose

A

Aim for Consensus

D

Direct the Team

Critical thinking

self-guided, self-disciplined thinking which attempts to reason at the highest level of quality in a fair-minded way

Accuracy

back up claims/double check

Precision

statements that mean what they say and say what they mean

Breadth

how far across youre willing to look in an issue

Logic

one point supports the next and conclusions flow naturally

Big Picture

stepping back from an issue so as to take more of it in

Shared

valuing thoughts and ideas of others

Synergy

a team is greater than the sum of its parts

Ad Hominem

instead of focusing on logic of opposing argument, it attacks the other person

Appeal to Authority

prove a claim by asserting that a smart person believes the claim to be true and therefore it must be true

Appeal to Tradition

older ideas are better; leaders job is to prevent change

Red Herring

not relevant to the issue at hand

Weak Analogy

no matter how similar they are, they are never exactly alike

Straw Man

misrepresents the opposing position, making it weaker than it is

Begging the Question/Circular Reasoning

conclusion is the same as a premise

False Dilemma

faced with only two choices; both arent really good

Slippery Slope

one thing leads to another is fixed in your mind