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What is client abandonment?
Withdrawing from client treatment without reasonable notice or a competent replacement
What section of the Code of Ethics addresses client abandonment?
Section 2G
What are the therapist responsibilities in a client abandonment scenario?
1. Provide timely notification to client and employer
2. Complete all necessary documentation
3. Create a transition plan with client collaboration as applicable.
What must the therapist consider when discontinuing temporary OT services like fieldwork?
Client autonomy and feelings of abandonment
To minimize harm in client abandonment scenarios,
1. Use transparent collaboration and timely notification with clients.
2. Recommend any available resources and facilitate community referrals
3. Prioritize accurate and timely completion of documentation when ending a therapeutic relationship.
State licensure and AOTA Ethics commision can both take disciplinary action for,
failure to uphold licensure requirements
Licenses are:
1. Issued by state regulatory boards
2. Indicate the person has met requirements and has legal authority to practice this discipline in this state.
3. Must be licensed in the state you provide services (doesn't have to match state of residence)
Letting Licensure laps:
violates standards of complying with state laws, billing legally, and holding requisite credentials.
Licensure compact:
formal agreement between states allowing practitioners to provide services in any one of those states.
We must compact privileges:
if we want to utilize licensure compacts (not every state is included)
OTA's are liable if their supervising OT does not:
hold an active license in their state
Who is responsible for your own liscensure?
The practitioners! NOT the employers job to remind you
CEUs
must track them yourself and proactively identify your own knowledge gaps/register for courses
CEUs are who's responsiblility?
The practitioners, not the employers
What are come common issues in private practice?
1. changing session length/frequency to align with productivity goals and result in financial gain for practice
2. Selling therapy related items at a profit (conflict between beneficence and financial interest)
What is an important core value in private practice?
Nonmaleficence, ensure you have appropriate training for services provided.
Practitioners cannot:
Allow reimbursement alone to influence tx duration and frequency. Avoid referring clients to more appropriate providers solely due to fear of losing business
What are potential HIPAA and confidentiality violations in private practice?
social payment apps for services
To uphold justice:
organizations can offer pro bono (free) services or grant based services
Siloing is when:
practitioners try to preserve their own business income by avoiding collaborating with other clinics/businesses
Supervisors serve as a:
bridge between staff and higher management
Good supervisors:
1. Engage in collaborative and immediate discussion of issues with supervisee
2. Build relationships based on trust and integrity
3. And provide performance appraisals that: gather information about employee's performance, compare current performance to standards, and reflect on and synthesize information
To facilitate a positive supervisory relationship:
1. Learn about the supervisee
2. Be clear and consistent about job expectations
3. Develop and implement a supervisory plan
4. Document supervision that is provided
Stage 1 of progressive discipline
Verbal warning and reprimand
Stage 2 of progressive discipline
Written repimand
Stage 3 of progressive discipline
Disciplinary suspension
Stage 4 of progressive discipline
Termination
Administrative supervision:
oversight over administrative job performance such as attendance, task completion, etc.
Clinical supervision:
Supervision directed toward support, training, and evaluation of professional discipline skills.
AOTA publication that outlines roles and responsibilities of OTA and OT:
Guidelines for Supervision, Roles, and Responsibilities during the Delivery of Occupational Therapy Service
OTs provide clinical supervision to:
OTAs
The supervisory relationship between the OT and OTA cannot be formally reversed. True or False?
True
An experienced OTA may have clinical competence in areas that a new grad OTR may not. True or False?
True
Is a new grad OTR required/obligated to oversee treatment plans, goals, and service delivery?
Yes
OTs and OTAs can both provide administrative supervision to each other. True or False?
True
Can OTAs be a rehab director?
Yes, but it requires additional training
OTs must determine OTA service competency for complex/specialized intervention. True or False
True
OTR and OTAs can collaborate to establish:
competency
OT must also determine competency in supervision if supervising a COTA with specialized experience. True or False?
True
OTRs and OTAs must maintain:
confidential and secure documentation of supervision
What are some core aspects of effective OT/OTA relationahips?
1. Ego minimization
2. Mutual appreciation
3. Open communication
What must OT/OTAs incorporate into their relationships?
cultural sensitivity and humility
Incorporating cultural sensitivity and humility:
resolves conflicts respectfully and maintains effective communication
Level II Fieldwork Students
Supervising OTP must have one year experience
If FWE is making unethical requests:
IMMEDIATELY notify academic fieldwork coordinator and refuse
If FWE has concerns about student competence:
Grade as objectively as possible and fail student if needed
Academic fieldwork coordinators:
1. Need to share relevant information that supports students success on fieldwork
2. Are not allowed to disclose for accommodations without student consent
Disclosure of disability status is left up to student discretion. True or False?
True. Students do NOT have to disclose disability status if they do not require accommodations to provide safe and effective care. Students are responsible for initiating requests and providing documentation for accommodations if needed.
Students follow same professional boundaries as practitioners while on fieldwork. True or False?
True. Especially for social media, gift acceptance, and HIPAA regulations and guidelines. (no pictures at site)
Fieldwork supervisors are required to honor __________ when assigning caseloads and productivity expectations.
Nonmaleficence
Students must communicate with their _____ if they don't feel competent in providing a specific intervention.
FWE
FWE (can or cannot) bill for services provided by student without student's name being attached to services
cannot. This prevents double billing
FWE and students are:
one entity regarding treatments
Moral distress:
knowing the right action to take but not being able to due to institutional constraints
Ethics rounds support _______
Prudence. This promotes good judgement and ethical mitigation of moral distress
Smoking case scenario:
Conflict between personal therapist values and client centered care/autonomy
Ethical rounds should include:
Interprofessional collaboration
Benefits of ethical rounding
◦Increase practitioner awareness of ethical challenges
◦Provide an opportunity for open/honest reflection and dialogue
◦Minimize moral distress
◦Share/receive support from colleagues
◦Develop skills to solve or prevent ethical issues
◦Promote a culture that prioritizes ethics in practice
Pediatric ICU Case study:
Primary issue was conflict between parental desire and medical team consensus
Typical 60 minute ethics round might include:
◦Case/topic presentation
◦Group discussion and reflection
◦Summary of key points and next steps
To implement ethics rounds in OT setting:
◦ Should be small and realistic
◦Frequency should match setting demands
◦Should occur during already planned meeting times or as optional continuing ed activity
Section 504
provides equal opportunity (but not guaranteed equal outcomes) for individuals with disabilities who are qualified to participate in educational programs or workplaces
Any institution/workplace employing ___ or more people are required to comply with section 504
15
Initiating the request for reasonable accommodations has to come from the ______________ in need of them
student or employee
To receive accommodations:
◦ Students go through administrative office like Office of Disability Services
◦Employees go through their personnel department (HR or supervisor-designated by employer)
FWE cannot informally offer accommodations:
This process is student initiated and has to go through appropriate institutional office
FERPA:
prohibits school personnel from sharing disability dx with FWE without student permission
You can share accommodations without sharing diagnosis. True or False?
True
Disability accommodations must honor:
◦ Nonmaleficence for client-job duties still have to be safely performed
◦ Justice for students-accommodations must be implemented objectively and fairly without favoring one student over another
Accommodations in academic setting may not carry over to:
fieldwork or workplace
Essential job functions do not have to be met for client safety. True or False?
False
Essential job duties cannot always be transferred to others, as this impacts client safety indirectly. True or False
True
Standardized assessments do not have to be current. True or False
False
Why do standardized assessments have to be current?
Normative data becomes outdated and doesn't reflect current population
Are assessment tools copyrighted?
Yes
Using photocopied tools violates standard:
1G engaging in behavior that undermines public trust. (Tools may still be current, but violates publication law)
Assessment tools must include a current and clearly identified:
conceptual model
Case Example: Student used DeGangi-Berk Test of Sensory Integration from 1983, using copies from FW
Not normed for corrected age and has outdated developmental norms overall
MOST important consideration for selecting assessment tool:
Current, Evidence based, Appropriate to client's needs
Ethical issues from outdated tests:
◦Cultural bias
◦Temporal bias
Incorrect norms impact the _______
validity (does this measure what it says it will measure)
Outdated test items also impact validity. Example:
A corded landline phone on a pediatric test may not represent "phone" to atoddler
If you cannot access or locate all parts to a test:
◦Do not just give parts you have!
◦Select a valid alternative or delay use of tool until you can find all components
Consultation:
sharing knowledge with an individual or organization
First step if OTP receives a consult request:
Gain awareness of consulting environment and needs of the client
Process of consultation:
◦Phase 1: discuss nature of the project and develop a proposal
◦Phase 2: dialogue with client and others involved in project
◦Phase 3: set goals for project and take action
Written consultation agreements must include:
◦Detailed description of engagement (scope)
◦Effort expected to achieve scope
◦Price to be charged
Deliverables:
product, services, or goods a consultant provides to a client
Unrealistic client goals or expectations:
MUST be formally addressed during consultation process
Coaching:
technique to help managers and supervisors make changes and move companies forward
Content issues
focus on the substance of organizational change
Contextual issues
focus on the conditions existing in and organizations external and internal environements
Process issues
address the actions undertaken during the enactment of an intended change
Criterion issues:
deal with outcomes of organizational change efforts
In order to consult:
the practitioner should reflect on their area of expertise
Its advised and permitted to charge a fee for
consulting work (it does not need to occur pro bono)
Flexibility:
being able to set aside your own agenda and accept different ideas
Organizational change management:
A structured approach that can be used to ensure that changes are successfully implemented