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Before modern health systems,what was important?
social and spiritual understanding of health/ illness, community, trust and intimate relationships mattered more than credentials
overtime, community roles became
professions
With the introduction of professions, what else changed?
Knowledge became recognised, training formalised, authority became institiutional
Profession
Recognised body of specialised knowledge with formal education and training, has autonomy over own work
Power and Hierarchy in health
not all professions have equal power, medicine has always dominated, depends on whose knowledge is valued most by society, power and boundaries renegotiated as professions emerge
Regulation
Protects public safety, sets standards of practice, controls entry into professions (2003 health practitioners competence assurance act)
Regulated professions are not more important, and unregulated professions / not professional body are not
less skilled
Self regulated def
a health profession takes responsibility for setting and upholding its own standards of competence, conduct, and ongoing professional development, often through a professional association
regulated profession
directly regulated by government through 2003 health practioners competence assurance act
How is the health care changing?
chronic conditions due to ageing demographic, emerging positions, health more focused on managment of conditions not cure, care across systems not just hospitals
Example of how the workforce is changing?
Kaiawhina and RN work together to deliver care and develop trust and relationships with members of the community that face barriers to access
Role of a kaiawhina
holds strong community and cultural knowledge to build relationships and trust with members of community
Different factors affecting health workforce means that compelx health problems require
multiple kinds of expertise, strong relationships across role, coordination and integration
Health roles have different power due to
legal authority, control over diagnosis and treatment, high autonomy
What do profession and boundaries do
organise work, protect standards and create friction
Authority def
what you are legally allowed to do
legitimacy def
what people accept you doing (new professions)
Friction example
by the nurse practioner introducing herself she avoided friction
hidden work includes
relationship building, explaining roles, cultural and contextual translation, preventing fragmentation
friction points
general practice funding models, professional boundary anxiety, organisation not ready for bew roles
Invisible work bridges the gap between
formal structure (regulation and authority) and the social system (legitimacy and relationships)
Why is differentiation necessary in health?
Specialisation creates expertise, boundaries protect standards, different roles organise work differently
Differentiation can cause fragmentation when
People have seperate goals, accountabilities and clinical languages
4 worlds of health
Care, cure, control and community
integration takes
effort
Some roles naturally fall into teams whilst others
remain peripheral or invisible
regulated roles and teams
often assumed to be in team spaces, easy
Self regulated roles and teams
not automatic, conditional acceptance into teams through explanation or justification
non regulated roles and teams
excluded from formal teams despite holding crucial knowledge
Teams require
time, space, permission, someone who controls boundaries
Social work in teams
Often sit at edge of clinical teams, bring contextual, relational and structural knowledge, integration and translation work
Maori and pacific teams
Kaiawhina, sit between services and communities, hold cultural and system knowledge, navigation, translation, often marginally structured in teams
Teamwork vs collaboration
Teamwork has defined membership with allocated time and space (surgery), whilst collaboration has negotiated membership and borrowed time and space
Example of teams
General practice, pharmacist and social worker come together for weekly meetings to share knowledge and integrate roles
Integration often
sits outside job descriptions, depends on organisational conditions, someone has to do stitching
1900-1940s medicine
became professionalised, Drs visited homes and hospitals to look after their patients, private, hospitals for caring not curing
New Zealand public health 1938
Prime Minister Michael Savage introduced Social Security Act which provides free healthcare however a well functioning system was never created, GPs opted to stay private.
Global trends 1940-1970s
Hospitals focused on curing not caring, greater medical specialisation, more effective control of infection making room for innovation, hospitals become focus of health system with more funding
NZ 1980
followed global trends, large number of small hospitals, centralised system (MoH), GPs paid throgh charge and subsidies, inconsistent and inequal acces to healthcare
Global 1980
Ageing population increase multiple chronic long term conditions that are complex in different areas, Technological change as people spend less time in hospital cause day surgery, Location of Care changes as deinstitutionalisation increases in mental health and hospital services become available in the community
What was introducedd to NZ in 1983?
Area Health Boards Act, 14 regional health boards with elected and appointed members who accomplish goals set by government and bring small hospitals together
What was introducedd to NZ in 1993?
Regional Health Authorities, down from 14 authorities to 4, hospitals become Crown Health Enterpirses (CHE), public but still required to make a profit to incentivise organisation, headed by non-health CEOs, PHARMAC ESTABLISHED
Big Bang Reforms
didnt work, Public Health Commision deestablished 3 years, vouchers for patient mobility never established
What was introducedd to NZ in 1997?
Health Funding Authority, responsible for personal health + public and social services, CHEs reconfigured and now 21 private companies that dont compete but still seperate from funder organisations
What was introducedd to NZ in 2000?
DHB, policy mostly from MoH and miniter, District Health Boards elected health boards, distributed funding to providers and had a large say on what policies meant locally, emphasis on primary care and integration between services
Why did continuous reforms before 2000 not work?
Politicians were looking for fame by constantly changing system, after 2000 reforms slowed and instead we began to focus on culture and integrating organisations
NZ 2000-2022
Many interventions to make primary care more accessible (Very Lowcost Access Scheme, Free Primary care for under 14), make parts more effective instead of changing whole system, Government - MoH - DHB
Ministry of Health
Key decisions and funding allocation (mostly to DHB, then to disability services), implements policy, develops and advises minister on policy
DHBs (district Health Boards)
Plan what goes on across different areas and then. fund it, provides services (hospitals, mental health), elected and appointed members, regional alliances involve several DHBs with shared decision making
ACC
Public sector organisation, funded by employer levies, taxation and vechile registration
GPs and Medical Centres
Private for profit providers, patient co pay with funding agreement form PHOs
PHO
primary healthcare organisation
Urgent Care
Afterhours, private for profit, GPs involved, copayments with ACC, centered around medical proffesionals
Other Private non-profit providers
Not centered around medical proffessionals (mental health, babies), maori and pasifika health providers
St John Ambulance
Private non-profit, funded by ACC, MoH and donations
Health and Disability system review 2020
Remove PHOs, add regions with districts in each, joint decision making with Iwi maori partnership
What happened to the reforms set up in 2020
Set up during pandemic with overworked workforce, not given enough time (especially Te Aka Whai Ora), lack of effetive leadership through difficulties didnt deal well with funding lower than inflation, no clear change and strategy
Change and confusion in 2020
Some functions of MoH were delegated to Te Whatu Ora, Te Aka Whai ora was established and deestablished, Te Whatu Ora is now first spender of health budget, Board replaced by commisioner then back again, DHBs turned into districts,
Culture in 2026
In 2024 Lester Levy was commisioner and 10/15 people in executive roles quit.
WHO objectives (2000)
Health status, Consumer satisfaction, Risk protection
Berwicks triple Aim (2007)
Improving health of populations, improving the experience of care, reducing cost per capita of care
Roberts Triple Aim (2008)
Quality, access, efficiency
NZ triple aim (2010)
Improved quality, safety and experience of care, Improved health and equity for all populations, Best value for the public health system resources
How is health defined according to the Biomedical model of illness (western)
An absence of illness or disease (lack of ease because parts of body arent working as they should)
How are diseases identified within the biomedical model
An identifiable abonormality from whats normal
What are the issues with the biomedical model
Mental illness is treated as less real because detection is difficult, patient os expected to remain powerless and do as doctor says (good most of the time but bad when doctors orders differ from patients needs)
Why is it important to look at the problems of the biomedical model?
Multiorgan disease end up getting worse treatment because people dont specialise with multiple different areas, some get treated as less real if there is no clear biological cause.
Examples of problems within biomedical model
Disease such as shellshock (PTSD), chronic fatigue and endometriosis are overlooked. Either no clear cause, no clear affect on organs (mental) or no treatment.
Many things that get missed in health are things that affect majority
women or minorities
Why is the moral behind biomedical models problems?
Our ideas of healthcare dont exist without context (culture), what matters depends on what we think to looks for and how we look for it (different normal for different people)
Functioning Limitations
Health defined by the individual based of what they are able to do (not what they cant). Example ICF, allows better patient assessment and personalised care strategies, improving overall health and experience.
WHO definition of Health
A state of complete physical, mental and social wellbeing and not merely the absence of disease
System definition
A set of things working together as parts of a mechanism or an interconnecting network; a complex whole
Three components of health
Absence of illness, capacity to function, complete wellbeing
WHO def of Health System
All activities whose primary purpose is to promote, restore or maintain health
Examples of other activities that affect health
Education, housing, nutrition, environment, peace vs conflict, sport and leisure, transportation
Quality in roberts triple aim
Healthcare service of a high standard, clinical (skill levels and diagnosis), service quality (amenities, convenience, interpersonal)
Why is quality important in healthcare
Maori are more likely to be given painkillers instead of treatment, maori are 1/3 more likely to be admitted with treatment injuries
Access in roberts triple aim
Service availible in area, affordability, availability when needed (shingles vaccine only free at 65)
Examples of access
Unequal access across country, more barriers for maori due to poverty and location (more doctors in rich areas)
Efficiency in roberts triple aim
Are resources being used well, technical efficiency (goods and services produced at minimum cost) and allocative efficiency (putting resources where they will have greatest value)
Examples of efficiency
Maori unable to receive treatment in timely and safe manner wastes money (especially if they come back worse),
20% of the differences in health status come from health system, where is other 80% from?
Education, housing, nutrition, etc.
Quadruple aim (berwick)
The experience of the healthcare workforce
Quintuple aim (berwick)
Health equity
How do we improve WHO objectives
Make sure Intermediate performance measures are working, which rely on policy and practice
What is missing from some of the triple aims?
Effieiency, equity, or explicitly focusing on patient care experience
Primary medical care
First point of contact normally, community / ambulatory, GP, midwives, physio, pharmacist etc.
Secondary care
Normally requires referrals from Primary care, typically hospital setting, specialised medical care
Exceptions to primary and secondary care
hospital emergency departments have patients requiring mix (ideally secondary care only), some community locations have specialist clinics, diabetes specialist nurse?
Tertiary care
secondary care that was too complex, often referred elsewher eg starship, often highcost
Public Health
Organised measures used to prevent diesease, promote health and prolong life among the population whole. Asses and monitor (information), public policies (address issues), enable access
Public Health Services
Prevention, Health promotion & education, environmental health and disease control
Public Health Services - Prevention
Medical care (immunisation, screening programs, tobacco control programs etc)
Public Health Services - Health Promotion and education
Educational not medical (nutrition education, drug & alcohol education, sexual health education)
Public Health Services - Environmental health and disease control
Broad (food safety, environmental contamination, drinking water quality, monitoring)
Why do distinctions exist in health?
Culture and organisations matter, history impacts today
Arrangements and domains
funding mechanisms differ and roles accountabilities very different (primary care nurse makes less money, public health given less resources)
Cinderella services
Where functions are seperated into different organisations which makes distributing resources harder and functions vulnerable.
Vulnerability of distinctions
When functions are split up, its easier to cut funding for public health or maori pacific health because people dont notice, 24% of roles in the National Public Health service were cut in 2024