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Factors that influence the Therapeutic Relationship
empathy
respect (unconditional positive regard)
acceptance
building hope
authenticity/genuineness
collaboration
warmth
How is friendship different from therapy?
therapy is not reciprocal
attentiveness
confidentiality
confrontation
understanding of mental illness
counseling techniques
different boundaries
Therapeutic faux pas
exclamations of surprise
punitive responses
giving false reassurances
psychobabble (overuse of psychology terminology)
probing trauma when the client resists
Transference
a client’s carryover of feelings from past relationships onto the therapy relationship
Countertransference
a therapist’s carryover of feelings from past relationships onto the therapy relationship
According to the PPT discussed in class, what are the “therapy basics?”
Therapy is not about giving advice; it is about:
listening to client’s problems
the therapist should talk 1/3 of the time
helping them explore issues
helping them determine solutions to difficulties
What is attending behavior? Discuss the 3 Vs + B of attending. Why is attending critical to the success of therapy?
Attending Behavior- demonstrates that you are paying attention to the person and are interested in what they are saying
3 Vs + B
Visual/eye contact
Vocal qualities
Verbal Tracking
Body language/facial expression
Roadblocks to Effective Listening and understand how they can interfere with the therapeutic process
Preoccupation with personal worries/stressors
rehearsing while listening
evaluative listening
selective or filtered listening
fact-centered listening (only listening to their overt message_
sympathetic listening
fatigue
Metacommunication
The nonverbal and emotional content of a message
Essentials for Good Listening
avoid roadblocks
focused attention
allow for silence- very difficult for new counselors
pay attention to nonverbals
active listening
listen for inconsistencies in client’s message
recognize themes expressed in client’s life
be able to read between the lines
recognize inconsistencies between client’s nonverbal behavior and verbal message
Components of nonverbal behavior that affect therapy
Physical appearance
Eye contact
Body position
Physical distance
Vocal quality
Gesturing
Nonverbal distractions
Touching clients
Synchrony
Synchrony
Matching the client’s nonverbal and verbal messages- volume, pitch, speed
What 3 nonverbal pitfalls do you feel you would be the most apt to make? Briefly discuss how these behaviors could negatively affect the therapeutic relationship
Excessively loud voice or rapid speech
talking too loud or quietly could lead to stressing out the client, or leading to the client not being able to hear you
Distracting mannerisms
I tend to fidget a lot which could lead to making the client lose their train of thought or leading them down a different path they didn’t mean to go down
Excessively high energy
having too much energy and not matching the client’s energy could lead to them not wanting to talk as much or making them feel uncomfortable with energy level
Why are open-ended questions superior to close-ended questions?
questions that can’t be answered in a few words - leads to better communication and allows for the client to elaborate on the question as they feel fit (“How was your week with your roommate?”)
Discuss when a therapist could appropriately use closed-ended question
crisis situations
with very talkative clients
with scattered, anxious, or confused clients
to complete an intake form
Suggestion Questions
Gives hidden advice disguised as a question
“Couldn’t you have gone to class late instead of not going at all?”
Discuss ABC questions"
What is the purpose of the intake session
What are the questions on the CAGE?
What is a Mental Status Exam?
Why do mental health professionals do Mental Status Exams?
Poverty of Speech
Paucity of Speech
Aphasic Speech
Circumstantial Thought Processes
Tangential Thought Processes
Flight of ideas
Loose Associations
Perseverative Speech
Mood
Affect
Full affect
Constricted affect
Blunted affect
Flat affect
Labile mood
Dysthymic mood
Euthymic mood
Elevated mood
Expansive mood
Hypervigilance
Remote, Recent, and Immediate memory
What does it mean to say a person is “oriented times 4”?
What is the difference between a Mental Status Exam and the Mini Mental Status Exam
Pich an ethnic group that is not your own and identify strengths
According to the authors of the social work text, why is it important to identify strengths with clients?
Solution-focused dialogue as discussed in the social work text
What are three solution-focused questions you could ask clients to focus on strengths and solutions
Pick an ethnic group that is different from your own racial/ethnic identity. Discuss three strengths of that ethnic group that the authors noted
What is case conceptualization?
Why is it important to set goals with clients?
Discuss characteristics of constructive goals
Define SMART goals
What are the four basic active listening skills? Why are these skills important in a therapy session?
What are encouragers? Give examples
What is the difference between a restatement and a paraphrase? What is the purpose of both? Which skill is preferred in psychotherapy and why?
Discuss the tips for paraphrasing discussed in class
What is a summary? When are summaries typically used in therapy sessions?
What are reflections of feelings?
What are some potential benefits of reflections of feelings?
Discuss common problems in reflecting feelings
Assumptive Questions
Statements disguised as questions. Implies the therapist expects a certain answer
“Do you think it’s a good idea to criticize your husband in front of his friends?”
Pseudo Questions
Commands or directives phrased as questions
“Do you want to get us started?”
“Would you like to start off where we left last week?”
“Would you like to take a deep breath and calm down?”
Judgemental Questions
Typically begin with “why”
“Why did you do that?”
Therapist Oriented Questions
Ignores the client’s needs and focuses on therapists interested
Reasons?
Voyeuristic preoccupation with topic
Theoretical preoccupation
Speciality preoccupation
Avoidance of topics due to embarrassment or deemed not important
Tangential Questions
When we don’t track when the client is talking about
Multiple Questions
Asking 2 or more questions at once
Bombardment/Grilling
Asking too many closed ended questions at a time