Crisis Leadership, Entrepreneurial Thinking, and Positive Psychology

Flashcards covering crisis leadership frameworks, entrepreneurial moonshot thinking, the Reflected Best Self exercise steps, and principles of positive psychology.

Crisis Leadership Pyramid: Top

Recovery

Crisis Leadership Pyramid: Middle

Response and resumption

Crisis Leadership Pyramid: Bottom

Prevention

Framework Step 1 (Crisis Leadership)

Assess chaos by talking with stakeholders.

Framework Step 2 (Crisis Leadership)

Analyse situation.

Framework Step 3 (Crisis Leadership)

Adapt to the new environment.

Framework Step 4 (Crisis Leadership)

Making adjustments in the future.

Empathy (Reputation)

A component of reputation characterized by being warm, trustworthy, and caring.

Competence (Reputation)

A component of reputation characterized by reliability and quality.

Alacrity

A component of effective apologies referring to timing and speed.

Acknowledgment

A component of effective apologies that identifies what you were accountable for.

Amends

A component of effective apologies regarding how to make the situation right.

Moonshot thinking

An audacious innovation that could solve a huge problem for a lot of people in the long term.

10x not 10%

A principle of Moonshot thinking focusing on radical improvement rather than incremental change.

Scholarship (Strengths)

The idea that the biggest return on investment is focusing on our strengths.

Reflected best self exercise Step 1

Identify respondents and ask for feedback.

Reflected best self exercise Step 2

Collect feedback: request specific stories describing instances where you were at your best and identify unique qualities.

Reflected best self exercise Step 3

Analyze results: identify recurring themes, patterns, and strengths that emerge across responses.

Reflected best self exercise Step 4

Create a best self portrait: craft a narrative or brief summary (often called an 'I am' statement) capturing your essence.

Reflected best self exercise Step 5

Reflection and action: sharing the portrait, posting it as a reminder, and setting goals to leverage strengths.

Positive psychology

A field of study focusing on understanding and promoting the optimal performance of an individual.

Details (Obstacle)

Information that can overwhelm us and prevent moving forward; should be managed by focusing on the first step.

Temptation (Obstacle)

Short-term satisfaction that comes at the cost of long-term joy.

Haters

Individuals who bring others down; a critical skill is to close them out or use them as motivation.