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The idea of the symbolic self indicates that
we create our self partly in response to social interaction
Renton has been asked to present his colleague with the an award. What should he remember to say in his speech?
He should briefly refer to the occasion and mention the significance of the award
Marie is so blown away by the annoucement that she has won an award that she is unprepared to speak as she accepts it. On this occasion, Marie should
speak briefly, and be as gracious as possible
The ceremonial speech given at or near the beginning of a metting or a conference and that sets the theme and tone is a
keynote address
An __________ occurs when the initial sounds of words are switched in a single phrase
spoonerism
The mistaken use of a word that sounds much like the intended word, such as "infatuation" for "inflation" is known as a
malapropism
When students find it difficult to concentrate on an instructor's lecture because of the noises of others around them, they are experiencing which barrier to listening?
outside distractions
A speaker's _____ will most help you identify the emotions being communicated.
facial expressions
As audience members, if we prefer to listen to complex information that is interspersed with facts and details, we are
analytical listeners
While listening to a sociology lecture, he mentally rearranges the ideas being presented, summarizes the info, and remains alert for key info. he is known as a
active listener
_________ is the process of using symbols to create meaning to achieve a goal
rhetoric
Which of the following statements about considering the audience is true?
it is an ongoing activity that should occur thoughout the speechmaking process
when addressing listeners with different cultural backgrounds than his or her own, an audience-centered speaker will
adpat the message accordingly
Mental structures used to organize information partly by clustering or linking associated material are called
schemates
_____, ____, _____, and _____ are the four goals for listening "skillfully" according to BB&BB
Pleasure, empathize, evaluate, and information
To recognize, understand, and address interconnection of communication and relationships is called
relational listening
_______ is the idea that broad social forces transact our identity and view of ourselves?
symbolic interactionism
_____ is a frame of social interaction that is regarded as not under public scrutiny, so people will not be on their best behavior
the back region
_______ refers to how language can give people an identity and force them to live up to that description, positive or negative?
altercasting
________ involves: caring, trust, wanting to know more and feeling excited, enlightened, attatched and concerned
engaged listening
When people are distracted by particular words or phrases used_______
semantic diversion
The active process of selecting, organizing, interpreting, and evaluating information, activities, situations, and people essentially naming and giving significance to anything that makes ip out world is called ____________________.
perception
list and explain the 5 steps in the listening process according to Duck and McMan
Receiving, attending to, interpreting, reflecting, and responding to information presented by speaker
What are the four elements of critical listening
Evaluation of source, plausability, consistency, evidence
What are the three ways to become an active listener
resort, rephrase, repeat
List the 5 barriers to effective listening according to BB&BB
outside distraction, personal concerns, prejudice, speech vs thought rate, information overload
List the nine types of ceremonial speeches
toast, introduction, keynote address, award presentation, nomination, acceptence, commemorative address/tribute, commencement address, eulogy
List 9 steps in becoming an audience-centered speaker
consider, select, determine your purpose, develop idea, generate main, gather support, organize and write, rehearse the speech then deliver the speech
list and explain the 3types of self discussed in chapter 3 duck and mcman
symbolic (exists for others), attitude of relfection (only do what others accept), and performative (very very best self)