communication

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Last updated 4:53 AM on 5/15/26
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50 Terms

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Definition of communication

transmitting info - sending and recieving messages

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Berlo’s model of communication

Sending encodes —> Message —> Channel —> decodes —> Reciever

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Linear Model

Sender —> Reciever. You cannot respond. Mass communication. Movies, Radio, Podcast. One way communication.

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Interactional Model

S —> R

R ←- S Pause between sending and recieving messages. Text Messages, Email. Not face to face.

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Transactional Model

S/R ←→ S/R Simultaneously sending and recieving messages. No pauses between sending messages and recieiving body language.

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Physical noise

Noise that you can hear

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Psychological Noise

Your thoughts and feelings

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Noise

interference from messaes due to background stuff - anything that distracts from messages

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Realities (Axioms) of communication

Inevitable - You cannot avoid communication

Irreversible - You cannot take back what you have said

Unrepeatable - You can never communicate something the exact same way a second time

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Symbols are..

The most basic level to communication

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What is a symbol?

Symbols are..

Arbitrary - Not naturally occuring, or assigned meaning

Ambigious - Could have multiple meanings

Abstract - ?? opposite of obvious/ well known

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Keith Burk’s Theory

Language reflects, selects, and deflects

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Reflecting reality

Connect to those who have similar experiences to you

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Select reality

A connection someone instilled in your mind

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Deflect reality

If no one speaks about something, it does not exist to you

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Albert Mehrabian

Claimed that 7% of communication is verbal, 55% is body language, and 38% is vocal

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kinesic

non-verbal that deals with body language and movement

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proxemics

proximatey or closeness to other people and the stuff we put between us and others

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chronemics

assign meaning with issues of time. How late/early someone is, how long it takes to do something

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paralanguage

tone, pitch, and cadance

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Artifacts

the stuff we adorn our person and our property with

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Autonomic Bodily Output (ABO)

Stuff your body does that you cannot control; sweat, bloating, sneezing, etc

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Haptics

how we touch things and other people as well as yourself

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Analytical

Analytical - You have a need to always be right or factually correct

Need - to be right

orientation - thinking

growth action - to delcare

Controls/Asks

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Amiable

Ambiable - Likes company of others/friends

Need - personal security

orientation - relationships

growth action - to iniate

emotes/asks

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Driver

Driver - task oriented, not interested in relationships

Need - results/control

orientation - Action

growth action - to listen

Control/tells

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Expressive

Expressive - Likes company of others

Need - recognition, to be valued

orientation - spontenuity

growth action - To check in

Emotes/tells

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Versatility

Ablitiy to find the best way to speak to someone

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Small Groups

3-15 people. Must agree to one specific goal they are trying to accomplish together, have a sense of shared identity, and have influence on one another

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Reason people get into groups; 3 I’s

Instramental: Surivival, disperse task, help others

Interpersonal: Need to feel like you belong to a group

Identity: Need to feel like you dont belong to other groups

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Work group

Additive - everyone does same thing

Conjunctive - Everyone does something different

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3 Group Role Types

Task: Person who assigns deadlines, and gives people jobs

Relational: Socializing, group morale, more productive if we are all happy

Individual: only looking out for themselves, pulling from group goal, talks too much or too little

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Culture - 4 Criteria

Learned patterns of perception, values, and behavios shared by a group of people

Critera:

  1. Group of people

  2. Shared stuff/patterns of behavior (material or non-material)

  3. The stuff that connects them internally and makes them identifiable externally

  4. potential to pass it on to others

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counter culture

you go out of your way to do the opposite of popular culture

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Low Culture

cultural behaviors and ideas that are popular

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High culture

Cultural Patterns that distinguish a society’s elite

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Communication Apprehension

How you feel about communication

State: Depends on the situation

Trait: Equal amounts of nervous energy across all kinds of communication

2 types of fear

Physical - sweat, stutter, tremble

Psychological - Things you fear might happen

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Paul Evans / Livy Spears

Good Public Speakers have 3 C’s

Content, Confidence, and Connection

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Aristole -

Ethos - Speakers character credibility to the audience

Logos - How logical and rational speaker seems to the audience

Pathos - How speaker appeals to emotions, or what they make the audience feel

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Livy, Paul, and Aristole say..

Connecion/Ethos is the most important.

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3 reasons - Cicero

To persuade, to inform, to entertain

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A -R-E

Persuasive

A - Arguement; Thesis, claim, what you should do

R - Reason; Why you should do it

E - Evidence; prove this will effect you

The reasoning holds the argument together, at least one E for every R.

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T-S-E

Informative

T - Thesis; main point

S - Subpoints; main ideas in paragraphs

E - Evidence; one for every subpoint

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Theory of recency and primary

Recency - Mose recent, remember it more

Primacy - Very first thing you say stays in their head

You want first and last to be most persuasive

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Plagarism

When - Quotes, paraphrasing, not common knowledge

Where - In-text, works cited page, verbal

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To Be Culture

defined by achievement or stats

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To Do culture

experience, going places, doing things

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encapsulated marginalized people

border dwellers torn between cultures, dont feel good

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constructive marginalized people

feel empowered by multiple cultures

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