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Beliefs of Taylorism
Money is a big motivator
what is motivation theories typically categorised into
content theories (attempt to explain specific things that motivate people at work and overlook skills of people) or process theories
examples of content theories
Maslows Heirachy of needs
Alderfers modified needs heirachal model
Herzbergs Two Factor Theory
Maslows Heirachy of Needs
he began with the assumption that people are wanting beings
humans needa are organised in a series of levels or tiers, starting from basic physiological needs and progressing to higher-level psychological needs such as self-actualization
others incllude safety needs, love and belonging and esteem
does maslows heirachy of needs have to be met in a specific order
no as a % of your esteem needs may be met but not fully before you start to develop self actualisation
difficulties with relating maslows heirachy of needs to the workplace
mangers need a complete understanding of peoples private and social life
individuals place different levels of value upon the same need
some needs such as pay can be seen as impacting more than one aspect of aslows heirachy
job satisfaction was the main thing maslow was trying to achive however this doesnt directly improve work performance
ERG theory
existence, relatedness and growth
this rethinks maslows heirachy of needs and puts it into 3 stages
3 aspects of ERG
existence (sustaining human existance)
relatedness (relationships to the social environment)
Growth (esteeem and self actualisation)
is ERG seen as a continium
yes and needs can be overlapping and persued at the same time
difference between Alderfers work and maslows
maslow suggests basic needs do have to be met first
Herzberg 2 factor theory
splits into 2 different factors
those which create dissatisfaction (hygine) and those which set to motivate (growth)
the two hold equal levels of importance
limitations of two factor theory
there is limited applicaition to those with unskilled jobs yet these are the ones who typically need motivating the most
expectancy theory
propose that a motive is an outocme that has become desirable
thinks that we are purposive and aware of our goals and actions
directly out behaviour is influenced by our perceptions of what the likely outcome is going to be
3 aspects of expectacy theory
valance (how big is the reward)
expectancy
instrumentality (does the performance lead to the reward)
all 3 of these things must be present
strenghts of expectancy theory
realistic if people think in a logical way however this does mean it isnt so effective on irrational beings
Equity theory
focuses on peoples feelngs of how fairly they are treated iin coomparison to others and is based in line with social exchnage theory
types of behaviour as consequcnes of inequity (equity theory)
change to inputs
change to outcomes
cofnitive distortion (think they are better than those aroun them)
leaving the field
goal setting theory
it should be viewed as a motivational teqique rather than a motivational theory
challenging goals that stimulate lead to high levels of performance
specific goals lead to high levels of performance
participation and involvement in goal setting is key
knowledge of results and past performances is also essential
goal setting better short or long term
short term
positives of goal setting
it means the goal can be outlined in a clear and specific way and everyobe is on the same page
drawbacks to goal setting
people who lack motivation dont typically have clear goals
goals may be too challenging and isolate employees
content vs process motivation
content is WHAT motivates you
process is HOW motivation happens
where are the two primary sources of motivation
intrinsic motivation
extrinsic motivation
what did taylor believe workers had
a natural laziness
therefore you need piece rates
what did ford believe motivated people
money
what did ford and taylor see motivation more as
extrinsic
whats the drawback to overly focusing on extrinsic motivation
it discourages cooperative behaviour and can have short term impacts only meaning a long term work culture simply cant be built
behaviourism
behaviour can be changed through the use of rewards and punnishments (sometimes seen as the carrot and stick approach
skinner and variable rewards
the idea of the unknown and variability can be more stimulating and thus can produce greater results
classical vs operant conditioning
classical is learnt because of stimuli where as operant is learn due to behaviour
goal setting theory
goals must be specific have targets, set incentives, use feedback,
contemporary needs based theory
we have 3 basic needs
autonomy
competence
relatedness
orientations and meaning at work
we bring different attitudes to work based on out culture, social environment and life history
Bureaucratic orientation
This is when a person sees work as a duty, a career, and something tied to the organisation itself. They tend to value rules, structure, hierarchy, and stable progression, and they often identify with the organisation rather than just the task. In motivation terms, this kind of worker is often motivated by promotion, security, status, and being a responsible member of the organisation.
Solidaristic orientation
This is when a person mainly identifies with their work group or colleagues rather than the organisation as a whole. They value teamwork, shared identity, and social relationships at work, and the job matters because of the group and collective purpose, not just the pay. In motivation terms, they are driven by belonging, camaraderie, and group loyalty.
Behaviourism psychology
an area of psychology which suggests that learning can ve managed through rewards and punnishments
content theories
theories of motivation which suggests that the content of work should be designed so as best to meet the needs which will motivate the workers
job enlargement and enrichment
more aspects to the job and increasing the quality of the job itself