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Talented people is the source of __________ performance.
organizational
Intellectual capital includes combined _______________ + shared knowledge.
brainpower
Intellectual capital is a strategic asset due to human __________, insight, + decision-making.
creativity
To individuals, intellectual capital is a __________ asset, one to be nurtured + continually updated.
personal
Career success requires a lot of __________, self-awareness, + continuous learning.
initiative
We struggle to keep up with our social media __________.
involvements
To bridge the gap between different generations in the workplace we use __________ mentoring.
reverse
Tech IQ is to use current technologies at work + in your __________ life.
personal
Globalization refers to the worldwide __________ of resource flows, product markets, + business competition.
interdependence
The Shamrock Organization identifies a full-time employee as the __________ leaf.
1st
Emerging market companies account for __________% of all low + medium-tech manufacturing worldwide.
60
Ethics is a code of __________ principles that sets standards for conduct.
moral
All organizations are __________ systems that interact with their environments.
open
Value creation depends on who you __________.
ask
The triple bottom line evaluates organizational performance based on __________, social + environmental criteria.
economic
Productivity is an overall measure of the __________ + quality of work performance.
quantity
The best managers are known for helping + __________ workers' efforts.
supporting
Line managers are responsible for work activities that directly affect an organization’s __________.
outputs
Quality of Work Life (QWL) indicates the overall quality of human __________ in the workplace.
experiences
The manager’s role is to support workers' efforts which is represented by an __________-down pyramid.
upside
Managers achieve high performance by best utilizing human + material __________.
resources
Management is the process of planning, organizing, leading, + __________ the use of resources.
controlling
Characteristics of managerial work include long hours, intense pace, + __________ tasks.
fragmented
Networking is the process of building + maintaining __________ relationships.
positive
The change in behavior resulting from experience is called __________.
learning
Katz’ essential managerial skills include technical, __________, and conceptual skills.
human
Data vs. information: Data consists of raw __________ + observations.
facts
Big Data exists in huge __________ and can be difficult to process.
quantities
Data mining involves analyzing data to produce useful information for __________ makers.
decision
Management information systems examples include business intelligence (BI) and __________ dashboards.
executive
Certain environments offer __________ information on possible action alternatives.
complete
Risk environment lacks complete information but offers __________ of the likely outcomes.
probabilities
Crisis decision making involves unexpected problems that can lead to disaster if not resolved __________.
quickly
The first step in the decision-making process is to find and __________ the problem.
define
Common mistakes in generating solutions include abandoning the search for alternatives too __________.
quickly
Positive + neg consequences of a chosen course of action should be __________ after evaluation.
examined
Bad data can be __________, misleading, + without proper formatting.
erroneous
Participatory planning includes all planning steps that involve those who will be __________ by the plans.
affected
Globalization refers to growing __________ among elements in the global economy.
interdependence
Cultural distance can impact the selection of __________ mode when investing in foreign countries.
entry
Insourcing refers to local job creation resulting from foreign __________ investment.
direct
Child labor refers to the employment of children for work otherwise done by __________.
adults
The __________ effect refers to ordering patterns experiencing increased variance within supply chains.
Bullwhip
Cultural intelligence involves the ability to adapt and adjust to new __________.
cultures
Hofstede defines culture as the collective programming of the mind distinguishing members of one group from __________.
others
The concept of __________ distance explains the challenges faced by firms entering foreign markets.
psychic
Organizations are entities with a clear __________ that provides goods or services of value.
purpose
Effective management involves understanding the importance of human __________ and treating people as valuable assets.
resources
Management focuses on planning, organizing, leading, and __________ resources effectively.
controlling
Long-term planning typically spans __________ years into the future.
3 or more
Contingency planning involves identifying alternative courses of action when things go __________.
wrong
Operational plans describe short-term activities to implement __________ plans.
strategic
Zero-based budgets allocate resources as if every budget were __________.
brand new
A joint venture involves operating in a foreign country through co-ownership by foreign + __________ partners.
local
Child labor and sweatshops present ethical challenges within global __________.
businesses
Cultural shock refers to the confusion + discomfort experienced in an __________ culture.
unfamiliar
Organizations must adapt to changes in __________ to remain competitive.
market demands
Sustainability in business involves addressing economic, social, + __________ concerns.
environmental
Leveraging technology effectively is critical for enhancing __________ in organizations.
productivity
Managers and leaders must possess strong __________ skills for effective decision-making.
analytical
To foster innovation, organizations should promote a culture of __________ and creativity.
collaboration
Reverse mentoring pairs younger employees with older, more __________ employees.
experienced
Effective leaders empower their teams by promoting a sense of __________ and autonomy.
ownership
Market seeking motives for internationalization involve exploring new __________ for existing products.
customers
Quality management focuses on continuous __________ for the entire organization.
improvement
Functional plans outline how different components of the organization will help accomplish overall __________.
strategy
Ethical challenges for global businesses include addressing issues of __________ and labor rights.
corruption
To evaluate results, managers compare actual performance with __________ performance.
desired
Cultural intelligence helps managers navigate __________ differences in global management.
cultural
A __________ corporation operates worldwide on a borderless basis.
transnational
Technological competency involves understanding new technologies and using them to your __________ advantage.
best
Team creativity skills contribute to an organization’s innovative and __________ capacity.
creative
Hawthorne studies showed the importance of social factors in __________ output.
worker
Total Quality Management (TQM) emphasizes comprehensive approaches to __________ improvement.
continuous
Participative planning enhances understanding, acceptance, + __________ to succeed.
commitment
Crisis management requires quick responses and assessing the __________ involved.
risks
Management must continually assess the __________ environment for effective decision-making.
external
Lifelong learning is the process of continuously learning from __________ experiences.
daily
The Uppsala model relates to the internationalization process through __________ distance.
psychic
Effective training is vital for enhancing __________ capabilities among employees.
technical
Succinct communication is essential for maintaining __________ in a diverse workforce.
harmony
Defining objectives sets the __________ for the planning process.
foundation
Classical management approaches include scientific, administrative, + __________ management.
bureaucratic
Understanding cultural values can enhance interpersonal __________ in the workplace.
relationships
Sustainable frameworks must adapt the necessary pace + scale to meet planetary __________.
boundaries
Organizations strive for a consistent approach towards __________ and social responsibility.
ethics
Cultural values remain consistent over __________.
time
Evaluating performance through feedback loops is important for strategic __________.
adaptation
Strategic planning provides long-term direction for achieving organizational __________.
goals