EMAR - CHAPTER 3 - MARKETING ENVIRONMENT (NEW)

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Flashcards covering the marketing environment including the micro-environment, macro-environment, various types of publics, market segments, and generational cohorts based on the EMAR Chapter 3 lecture notes.

Last updated 8:24 AM on 6/12/26
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25 Terms

1
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What role do suppliers play in a company's value delivery network?

They form an important link in the company's overall customer value delivery network.

2
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What are marketing intermediaries?

Firms that help the company to promote, sell and distribute its goods to final buyers.

3
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What is the definition of a competitor?

A company or individual that competes for trade with one's own.

4
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How is a 'public' defined in a marketing context?

Any group that has an actual or potential interest in or impact on an organization's ability to achieve its objectives.

5
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What actors are included in the micro-environment?

The company, suppliers, marketing intermediaries, customer markets, competitors and publics.

6
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Which public group includes banks, investment analysts, and stockholders?

Financial publics

7
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What is included under media publics?

Television stations, newspapers, magazines, and blogs and other social media.

8
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Which group has the ability to affect a company through legislation and laws regulating product manufacturing?

Government publics

9
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What are internal publics?

This group includes workers, managers, volunteers, and the board of directors.

10
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What is the difference between a consumer market and a business market?

A consumer market consists of individuals and households buying for personal consumption, while a business market buys for further processing or use in production processes.

11
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What defines an international market?

A market consisting of all kinds of buyers in other countries, including consumers, producers, resellers, and governments.

12
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What are physical distribution firms?

Companies that help to warehouse (store and protect goods) and move goods from their points of origin to their destinations.

13
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Who are the primary members of the 'resellers' group?

Wholesalers and retailers.

14
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What is the role of financial intermediaries?

They include banks, insurance companies, and credit-related agencies that supply business financing and insurance against risks.

15
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What defines the demographic environment?

Human population characteristics like size, density, location, age, gender, race, occupation, and other statistics.

16
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What is environmental sustainability?

Developing strategies and practices that create a world economy that the planet can support indefinitely.

17
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What are the birth years assigned to Generation X?

Between 19651965 and 19791979

18
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What are the birth years assigned to Millennials (Generation Y)?

Between 19811981 and 19951995

19
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What are the birth years assigned to Generation Z?

Between 19971997 and 20122012

20
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What is cause-related marketing?

A mutually beneficial collaboration between a corporation and a nonprofit designed to promote the former's sales and the latter's cause.

21
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True or False: The macro-environment consists of larger societal forces such as demographic, economic, political, and cultural forces.

True

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True or False: Marketers should consider the needs of traditional households more than nontraditional households because the traditional segment is growing more rapidly.

False

23
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True or False: The introduction of new technologies is beneficial to all industries.

False

24
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According to the transcript, is 'High unemployment in a region' classified as a Micro or Marco environmental factor?

Marco

25
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According to the transcript, is 'Positive reports in the national press about a brand' classified as a Micro or Marco environmental factor?

Micro