Information system

Information System

A set of interrelated components that collect, process, store, and distribute information to support decision making, coordinating, and control in an organization.

Organizations

Business firms structured as hierarchies with rising authority levels, including managerial, professional, technical employees at upper levels, and operational personnel at lower levels.

People

The effectiveness of systems like customer relationship management depends on well-trained employees capable of finding solutions for customers.

Technology

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Network of physical objects embedded with sensors and software for data exchange.

Culture

The ways in which things are done within an organization.

Managers

Individuals responsible for creating new products, services, and reshaping the organization periodically.

Intranets

Internal corporate networks utilizing Internet technology.

Extranets

Private intranets extended to authorized users outside the organization.