Information system

An information system- a set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making, coordinating, and control in an organization.

DIMENSIONS OF INFORMATION SYSTEMS

• Organizations - A business firm is organized as a hierarchy, or a pyramid structure, of rising authority and responsibility. The upper levels of the hierarchy consist of managerial, professional, and technical employees, whereas the lower levels consist of operational personnel.

• People - For instance, a call centre that provides help to customers by using an advanced customer relationship management system is useless if employees are not adequately trained to deal with customers, find solutions to their problems.

• Technology - 1) Data management technology , 2) Networking and telecommunications technology : A network links two or more computers to share data or resources such as a printer 3) Cloud computing is a centralized system for storing, managing, and processing data across the Internet using a network of remote computing centers. 4) Internet of Things (IoT) describes a network of physical objects—“things”— that are embedded with sensors, software, and other technologies

culture: ways of doing things

managers: create new products and services and even re-create the organization from time to time.

intranets: Internal corporate networks based on Internet technology

extranets: Private intranets extended to authorized users outside the organization