Basic Of Communication

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Last updated 9:37 AM on 8/14/24
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9 Terms

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Communication

The process of exchanging information, ideas, thoughts, or feelings between individuals or groups through verbal, non-verbal, or written means.

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Importance of Communication

Essential for expressing thoughts, emotions, and ideas; facilitates understanding, building relationships, resolving conflicts; vital in personal, professional, and social interactions; aids efficient decision making.

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Types of Communication

Verbal (spoken or written words), Non-verbal (body language, gestures, facial expressions), Visual (images, graphs, charts), Body Language.

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Effective Communication

Clear and concise message delivery; active listening and feedback; empathy and understanding of the receiver's perspective.

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Sender

The person who initiates the communication process by sending a message.

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Message

The information, idea, or emotion that the sender wants to convey to the receiver.

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Encoding

The process of converting the message into symbols or language that can be understood by the receiver.

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Channel

The medium through which the message is transmitted, such as face-to-face, phone, email, etc.

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Receiver

The person who receives and interprets the message sent by the sender.