Basic Of Communication

Definition of Communication

  • Definition: Communication is the process of exchanging information, ideas, thoughts, or feelings between individuals or groups through verbal, non-verbal, or written means.

  • Importance:

    • Essential for expressing thoughts, emotions, and ideas.

    • Facilitates understanding, building relationships, and resolving conflicts.

    • Vital in personal, professional, and social interactions.

    • Aids efficient decision making.

  • Types of Communication:

    • Verbal: Involves spoken or written words.

    • Non-verbal: Includes body language, gestures, facial expressions.

    • Visual: Communication through images, graphs, charts.

  • Effective Communication:

    • Clear and concise message delivery.

    • Active listening and feedback.

    • Empathy and understanding of the receiver's perspective.

  • Conclusion: Communication is a fundamental aspect of human interaction, playing a crucial role in everyday life, relationships, and societal functioning.

9 Elements of Communication

  • Sender: The person who initiates the communication process by sending a message.

  • Message: The information, idea, or emotion that the sender wants to convey to the receiver.

  • Encoding: The process of converting the message into symbols or language that can be understood by the receiver.

  • Channel: The medium through which the message is transmitted, such as face-to-face, phone, email, etc.

  • Receiver: The person who receives and interprets the message sent by the sender.

  • Decoding: The process of interpreting and making sense of the message by the receiver.

  • Feedback: The response or reaction given by the receiver, indicating whether the message was understood as intended.

  • Noise: Any interference or distortion that hinders the accurate transmission or reception of the message.

    • Physical - external environment factors

    • Physiological - biological factors such as hearing and vison impairment

    • Psychological - mentally and emotionally distracted

    • Semantic - misinterpretation due to language differences/barrier

    • Technical - issues with technology

    • Culture - Misinterpretation from cultural differences

  • Context: The circumstances, environment, and situation in which the communication takes place, influencing the interpretation of the message.

    • Personal - it involves both sender and receiver.

    • Physical - pertains to the environment where the conversation takes place; can be perceives through senses. It involves proximity; how far or close the participants are to each to other.

    • Social - refers to sender and receiver's relationship.

    • Psychological - emotion and feeling are involve in the communication process.

    • Cultural - one of the vital consideration in communication. Includes sets of beliefs, value system, religion, age, gender, etc.

Ambiguous Wording - word that has more than one meaning.