BUS 2207 Multinational Management Quiz

Values and beliefs that are collectively practiced in a given culture are ____________.

a. inherited

b. learned

c. deviants

d. planned

b. learned

Which key skill is required to deal with business contracts and avoid conflicts?

a. persuasion

b. persistence

c. personalization

d. negotiation

d. negotiation

How many cultures exist among the 200 recognized countries in the world?

a. 125 cultures

b. 200 cultures

c. 350 cultures

d. 900 cultures

c. 350 cultures

Communication between people from multi-active and reactive cultures is typically ___________.

a. difficult

b. easy

c. time-consuming

d. costly

c. time-consuming

What can make or break a business deal?

a. effective business communication

b. corporate strategy

c. easy and flexible style

a. effective business communication

Juror Lewis developed the Lewis model of cross-cultural communication.

a. True

b. False

False. The Lewis cultural model developed by Richard D. Lewis.

A synergistic approach to cross-cultural negotiation means a third culture needs to be adopted for everyone to be comfortable.

a. True

b. False

b. False

The technique of persuasion while negotiating can result in all of the following results EXCEPT:

a. win-win agreements

b. win-lose agreements

c. adaptive agreements

d. no agreements

c. adaptive agreements

The characteristic of effective business communication is;

a. conciseness

b. clarity

c. coherence

d. Co-ordination

d. Co-ordination

The preferable way of dealing with the language barrier is to:

a. use a competent interpreter

b. learn the foreign language well

c. always have an automatic translator

d. use a third, "bridge" language

b. learn the foreign language well

What are the different habits that different cultures have?

a. listening habits

b. special representations

c. communication patterns

d. all of the above

d. all of the above

What are people in linear-active cultures typically thought of as?

a. people-oriented

b. task-oriented

c. respect-oriented

d. money-oriented

b. task-oriented

A sub-culture can be defined as ___________ culture.

a. reactive

b. subset of

c. descriptive

d. hierarchy

b. subset of

Representation of space in communication defines how we think about _______________.

a. time

b. emotions

c. morality

d. all of the above

d. all of the above

What are people in multi-active cultures typically considered as?

a. people-oriented

b. task-oriented

c. respect-oriented

d. money-oriented

a. people-oriented

What does a "cultural black hole" mean?

a. a very intense core belief that transcends other beliefs

b. an undefined trait of a given culture

c. a culture that cannot be mapped on a model

d. a value that people in a culture don't want to think about

a. a very intense core belief that transcends other beliefs

People in reactive cultures are usually thought of as:

a. highly organized

b. very disorganized

c. talkative

d. introverted

d. introverted

What causes confusion when people use different communication styles?

a. perception and content

b. expression and intent

c. definition and extent

d. content and intent

b. expression and intent