PPCP: Collect

What is the PPCP?

Pharmacists' Patient Care Process

What are the steps in the Pharmacists' Patient Care Process?

Collect, Assess, Plan, Implement, and Follow-up

What is the goal of the Collect step?

To collect necessary subjective and objective information about the patient in order to understand the relevant medication history and clinical status

What is the purpose of the patient interview?

1. To ensure they have the most accurate and up-to-date medication list

2. To assess drug-related needs

3. To identify drug therapy problems

4. To develop a therapeutic relationship

Give some example questions regarding asking about the patient's Chief Complaint

What brings you into clinic today?

Tell me how well you new medications have been working for you

What would you like me to help you with?

Give some example questions regarding asking about the patient's History of Present Illness

How long has this been happening?

When did it start?

Has anything made it better or worse?

Give some example questions regarding asking about the patient's Past Medical History

Tell me about any serious illnesses or medical problems you have had in the past

Are there any medical conditions that run in your family?

Give some example questions regarding asking about the patient's Medication History

What other medications have you taken in the past for these same symptoms?

Did they help?

How would you feel about taking that medication again?

Give some example questions regarding asking about the patient's Vital Signs/Labs

If your doctor orders blood tests, where do you have those done?

What lab work have you done recently?

Do you monitor your blood pressure/sugar/etc.?

Give some example questions regarding asking about the patient's Allergies

Tell me about your medication allergies?

What happens when you take that medication?

Give some example questions regarding asking about the patient's Social History

How often do you have alcohol?

Are you a smoker?

Do you use illicit drugs?

Give some example questions regarding asking about the patient's Lifestyle

What do you typically eat?

Do you eat 2 or 3 times a day?

Are you active?

What type of activity do you partake in?

Give some example questions regarding asking about the patient's Vitamin and Herbal Use

Do you use an OTCs, herbal medications, or vitamins?

Give some examples of less helpful questions to ask during the interviewing process

How do you take your medications?

What are your allergies?

Why are you taking this?