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smart goals
Specific
Measurable
Achievable
Relevant
Time-bound
Forming
Storming
Norming
Performing
Adjourning
Group formation and the stage go group development
Forming
Where group forms
Team bonding
Ice breakers
Soe nervpus more confortante take over
Ideas for groups and coming up with tasks for people
Conflicts start
Storming
Starting to work
Getting along
Can be overlap with storming
Norming
Performing
Everyone comes together
Time frames to do work
Feel at ease and feel part of the group
Adjourning
Sad its over
Discussion what happened in the group
Group dynamics
Communication
Decision making
Respect
Safety
Trust
Conflict resolution
That both verbal and non-verbal compunctions effect how groups ability to work together
Matters how you way it not just what your saying
So using a nice tone and nice volume
Non verbal communications refers to facial expressions, body movements, eye contact
Written communication can be hard as tone cant be converted with no facial expressions
Communication
Decision making
Define problem
Develop a solutions
Gather info for each solotuins (pros, cons)
Select which is best
Take action to implement solution
Evaluating the solution and if need to revisit
Respect
It is simply about being polite listing tot hem and valuing their views
Everyone should feel mentally, physically and emotionally safe
Ensure that the space and all equipment is safe
Safety
Trust
They need to trust each other
Can be challenge to regain
Is being someone people can count on
Postive conflict can challenge group members if done respectfully this can be productive
Negative conflict needs to eb dealt with swiftly and tactful;;y to avoid escalation
3 outcomes from techniques
Win-win ( were both parties feel like they won)
win-lose ( when one party gets what they want the other doesnt)
Lose- lose ( neither patient gets what they want)
Conflict resolution
Latent conflict( particpa ts are unaware of conflict, underlying feelings)
Perceived conflict (has developed and is known)
Felt conflict( may start to sense disagreement brewing
Manifest (conflict becomes visible and expressed through behaviour)
Conflict aftermath ( where conflict is resolved)
Stages of conflict
Levels on conflict
Low level
Medium level
High level
Critical level
Manageable and can be easily addressed
Can be easily resolved
Low level
Involve signficant differences in opinions, goals, values
Cause tension within the group
Can be feed by constructive communications, negotiation and conflict resolution
Medium level
Escalated in intensity and can pose serious threat to the effectiveness of the group
Involve deep-rooted disagreements, power struggles
High level
Significantly disrupts group functioning
Group can become dysfunctional, hostile
Immediate intervention is needed to address the underlying issue and restore trust
Critical level