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Income Statement
Revenues - Expenses = Net Income
Difference Consumer and Business
1) Purchase Volume
2) Number of Customers
3) Location of Buyers
4) Direct Distribution
External Business Environment
1) Economic
2) Political and legal
3) Demographic
4) Social
5) Competitive
6) Global
7) Technological
Demand
The quantity of a good or service that people are willing to buy at various prices
Standard of Living:
Output of goods and services people can buy with the money they have
What is the second step for a Business Plan?
Summary of services or products
What is the fifth step for a Business Plan?
Financial Planning - overall what investment
Balance Sheet
Liabilities + Equity = Owner's Equity
3 Production Resources
1) Production Planning
2) Production Control
3) Improving production and Operations
Contribution Margin
Price-Variable Cost = Contribution Margin
Key Accounting Equation
Assets = Liabilities + Owner's Equity
Managerial Accounting
the internal use of accounting statements by managers in planning and directing the organization's activities
What are the 3 different types of Business?
1) Commercial
2) Industrial
3) Professional
Business Plan
Are used to organize and plan a business and are often shown to Banks and Credit Unions.
ROI
Return on Investment
ROE
Return on Equity
ERP
Enterprise Resource Planning
What does an ERP do?
Software that helps run a company
PO
Purchase Order
KPI
Key Performance Indicators
SKU
Stock Keeping Unit
P&L
Profit and Loss
FIFO
First In First Out
LIFO
Last In Last Out
What does a business do?
1. Create products
2. Offer services
What is the essential role of a business?
To satisfy the customer's needs or wants.
What does ABC Costing stand for?
Activity Based Costing
What are examples of ABC?
1) Time Cost
2) Opportunity Cost
3) Economic Cost
What are the 5 steps of Business?
1) Marketing
2) Production
3) Accounting
4) Finance
5) Research and Development
How do customers make purchasing decisions?
1) Need Recognition
2) Information Search
3) Evaluation of Alternatives
4) Purchase
5) Post Purchase Behavior
B2B
Business to Business how they use the product
Market Segmentation
Process of separating, identifying, evaluating the layers of a market to identify a target market
What are the different Market Segmentations?
1) Demographic
2) Geographic
3) Psychographic
4) Benefit
5) Volume
What are the 5 p's of Marketing?
1) Product
2) Price
3) Place
4) Promotion
5) People
What p was recently added in the 5 p's of marketing?
People
Target Market
Specific group of customers
Internal Business Environment
1) Entrepreneurs
2) Managers
3) Workers
4) customers
Microeconomics
the study of households, businesses, and industries
Goods
Tangible items made by a business
Services
Intangible offerings can't be held, touched, or stored
Quality of Life
General level of human happiness based on things such as life expectancy, education standards, health, sanitation, and leisure time
Revenue
money a company receives by providing services or selling goods to customers
Costs
expenses for rent, salaries, supplies, transportation, other items that a company incurs from creating and selling goods and services
Factors of Production
1) Natural resources
2) Labor (human resources)
3) Capital
4) Entrepreneurship
5) Knowledge
Capitalism
Private Enterprise system based on competition in the marketplace and private ownership of the factors of production (resources)
What margin do you have to negotiate?
5-10%
B.E.
Break Even
Marketing Goals
1) Identify Customer
2) Entice Customer
3) Add Value for customers (real or perceived)
Marketing Challenges
We can't provide high quality products and services at the lowest price
What is the first step for a Business Plan?
Business Summary - 5 sentences of the overall business
What is the third step for a Business Plan?
Market Analysis - analyzing what you are doing and how you are doing
What is the fourth step for a Business Plan?
Marketing Strategy
What is the sixth step for a Business Plan?
Budget, Projected Revenues, Operating Cost
What is the seventh step for a Business Plan?
Projection of Expected Performance
What do you usually increase the average price to?
3-4 times
Tennax
10 times the manufactor cost
What does it mean to Break Even?
Break even enough money that you can pay for everything
What does production do?
Creating something to sell that
1) Satisfies the customer's demand
2) Makes a profit
Operations
All activities that enable a company to be profitable
Inventory Control
Have to predict the demand to determine production
What controls do you try to determine with inventory?
1) Avoid running out of inventory
2) Avoid too much inventory (>2 months)
What's more expensive stocking out or carrying too much?
Stocking Out
Carrying Cost
The price for keeping things in stock
Economies of Scale
The more you make the less you charge for it
Working Capital Cycle
The time it takes a business to change it's liablieties and assets into cash.
1. Buy
2. Produce
3. Sell
4. Collect
3 types of Cost
Time
Economic
Opportunity
Cash Flow Statement
1) Operating Activities, 2) Investment Activities, 3) Financing activities
7 Steps of a Business Plan
1. Business Summary
2. Summary of services or product
3. Market Analysis
4. Marketing Strategy
5. Financial Planning
6. Budget, Projected Revenues, Operating Cost
7. Projection of Expected Performance
Negotiation Steps
1) Flinch
2) Use Silence to your advantage
3) Ask for more than you want/will take
4) Information is King/Queen
5) Stay Unemotional
6) Practice, Practice, Practice
7) Maintain your walk away Power
8) Always End your Negotiation on a good note
Ways to Improve Contribution Margin
1) Raise Price
2) Lower the Material Cost
3) Reduce Labor Cost
4) Economies of Scale
Benchmarking Stages
1. Benchmark Yourself or your Team
2. Your company
3. Other companies similar competitors
4. The best of the best
Factors of Production
1) Natural Resources
2) Labor (Human Resources)
3) Capital
4) Entrepreneurship
Economies of Scale
a proportionate saving in costs gained by an increased level of production.
Chapter 7 Bankruptcy
The door is closed and you don't have to pay back the business shuts down.
Chapter 11 Bankruptcy
You issue bankrupt but you keep the business going and you get an extension on the loans
6 steps of Supply Chain
1. Raw Materials
2. Supplier
3. Manufactoring
4. Distribution
5. Customer
6. Consumer
15 steps of Presenting
1) Know Your Audience
2) Overcoming Fear
3) Understanding the "Why" of your presentation
4) Great Opening
5) Credibility Statement
6) Make Your Audience Comfortable
7) Power Pause
8) Effective Movement Strengthens a Presentation
9) Avoid the Wall
10) Depending, Share Brief Agenda
11) Effective Content
12) Deliver a great hook!
13) Perfect Practice
14) Be Creative
15) Rock your Q and A
Whats the difference between making money and earning money?
Earning money is when you have a job that makes you money, making money is when your money works for you and that's like your investments and things.
What does MSI stand for?
Multiple Streams of Income
Accounts Payable AP
Amounts to be paid in the future for goods or services already acquired
Accounts Receivable AR
Money owed to the company from the customer.
Financial Accounting
The field of accounting that focuses on providing information for external decision makers.
What are the two types of pain?
Discipline and Regret
Average Markup Price of Goods
3-4 times
What are the four business expenses?
1) Inventory
2) Payroll
3) Rent and Utilities
4) Equipment
Payment Terms
10 net 30
Productivity of a company
Ratio of output to inputs
1) Economic
2) Opportunity
3) Time
Carrying Cost
cost of holding an item in inventory
what is more expensive over stock or stocking out?
stocking out
Customization
making products to meet a particular customer's needs or wants
mass production
Process of making large quantities of a product quickly and cheaply
Bad Financial Friends
1) Banks
2) Convenience Stores
3) Credit Cards Used Poorly
4) Poor Relatives
Great Financial Friends
1) Credible Investment Companies
2) Honest Financial Planners
3) Credit Cards Used Wisely
4) Concrete Block
Steps for Networking
0) Do Something for them
1) Look for the right people
2) Be Proactive
3) Offer Assistance
4) Cultivate Personal Contacts Online
5) Attend Company Events
6) Follow up After Events
7) Develop an elevator Pitch
What does SWOT stand for?
strengths, weaknesses, opportunities, threats
Perceived Value
the value a consumer expects to obtain from a purchase
Owe Vs Own
Owe is a liabilities and Own is an asset
Two kinds of people with interest
Those who understand earn Interest those who don't pay it
6 Effective Meeting Strategies
1) Have an Agenda
2) Meet and Review
3) Effective Brainstorming
4) Meat of the meeting
5) confirm Assignments going forward
6) Send out an email confirming
Long Term Financing
money needed for the main resources of a business (such as land, buildings, and equipment) that will last for many years.