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What is the size range for a small group?
3 to 20 people
What is a key characteristic of small groups?
Members work interdependently to accomplish a shared task.
Name a function of task-oriented groups.
They focus on completing a specific job, such as juries or committees.
What is the purpose of advisory groups?
To provide feedback and recommendations.
What do creative groups aim to do?
Generate ideas or artistic work.
What motivates people to join small groups?
Reasons include the need to belong, desire for protection, and pressure from others.
What is the first phase of group socialization?
Antecedent Phase - Background and experiences before joining.
What advantage do small groups offer?
They provide more resources, creating synergy and exposing members to diverse perspectives.
What is social loafing in small groups?
When some members do less work than others.
What is the nominal group technique (NGT)?
A method where members work silently and independently before sharing ideas as a group.
What is a common decision-making method in groups?
Majority Rule - more than half of the members decide.
How can culture influence decision-making in groups?
Culture shapes focus on individual vs. group goals, power distance, and time orientation.
What are the three types of leadership styles?
Democratic, Autocratic, and Laissez-faire.
What is reward power?
The ability to give rewards to influence others.
What is groupthink?
A phenomenon where false agreement occurs without critical thinking, leading to poor decisions.
What is transformational leadership?
A leadership style that focuses on inspiring and motivating others.
What is the purpose of audience analysis in public speaking?
To tailor your speech to the listeners' characteristics and needs.
What is a thesis statement?
A one-sentence summary of your main message.
What is the general purpose of a speech?
To inform, persuade, entertain, introduce, or give honor.
What are some reliable sources for speech research?
Books, periodicals, and reputable websites like the American Medical Association.
What is the exit phase in group socialization?
The phase where a member leaves the group.
What is the role of mentorship in small groups?
To help new members adjust and feel included.
What is the purpose of ideawriting in groups?
To allow members to write down ideas and provide feedback on each other's contributions.
What is the anticipatory phase in group socialization?
The phase where expectations about the group are formed.
What is the importance of effective listening in small groups?
To overcome listening barriers and enhance communication.
What is the assimilation phase in group socialization?
The phase where a member becomes a full member of the group.
What are the basic components of a speech?
Introduction, Body, Conclusion, Transitions
What is the purpose of the introduction in a speech?
To grab attention and introduce the topic
Name one way to start a speech.
Tell a story, ask a question, use a quote, share a fact or opinion, use humor, reference the occasion, or connect to something familiar.
What should you include at the end of your introduction?
A preview of main points
What are the characteristics of main points in the body of a speech?
They should be related, distinct, and equally important.
List one organizational pattern for the body of a speech.
Topical, Chronological, Spatial, Cause and Effect, or Problem and Solution.
What is the purpose of transitions in a speech?
To help the speech flow smoothly.
What should you do in the conclusion of your speech?
Reinforce your message and restate your thesis.
What is a working outline?
An outline that includes the title, purpose statement, thesis statement, introduction, main points & subpoints, conclusion, and sources.
What is a speaking outline?
Notes that remove full sentences and use short phrases or keywords.
When do you need to support your speech?
For facts, provide evidence; for opinions, use expert support.
What are some types of supporting material?
Definitions, examples, statistics, quotations, and narratives.
What should you evaluate about your sources?
They should be credible, objective, and current.
What is plagiarism?
Using others' work without credit.
What is impromptu speaking?
Speaking with little or no preparation.
What are the advantages of extemporaneous speaking?
Sounds natural and allows flexibility.
What is scripted speaking?
Speaking from a written script word-for-word.
What are the psychological effects of public speaking anxiety?
Stage fright and anticipatory anxiety.
How can you turn anxiety into an advantage?
Accept it as normal, channel nervous energy, visualize success, practice, and stay positive.
What are the visual elements of effective delivery?
Facial expressions, eye contact, posture, gestures, and appearance.
What are the vocal elements of effective delivery?
Rate, volume, pitch, articulation, and fluency.
What are some types of presentation aids?
Nonelectronic aids (physical objects, handouts) and electronic aids (slides, charts, videos).
What is the purpose of using presentation aids?
To improve attention, enhance learning, and increase memory/recall.
What are some methods of informing in a speech?
Defining, describing, explaining, and demonstrating.
What is a proposition of fact in persuasive speaking?
An argument about whether something is true or false.
What is the Monroe's Motivated Sequence?
A persuasive structure that includes Attention, Need, Satisfaction, Visualization, and Action.
What is a common logical fallacy?
Ad hominem, slippery slope, either/or, false cause, or bandwagon.
What should you understand about your audience when preparing a persuasive speech?
Their attitude: receptive (agree), neutral (undecided), or hostile (disagree).
How can you build rapport with your audience before speaking?
Interact before speaking, maintain eye contact, start with a story, and use appropriate humor.
What are the three components of establishing credibility (ethos) in speaking?
Show knowledge and expertise, demonstrate good character, and speak with confidence and charisma.
What is organizational communication?
The study of interactions within structured groups (organizations).
What key questions help understand an organization's culture and structure?
What is the hierarchy? Is power centralized or decentralized? Is the organization a closed or open system?
What are the different types of organizational rites?
Rites of passage, rites of integration, blaming rites, enhancement rites, renewal rites, and conflict resolution rites.
What are the two types of organizational rituals?
Personal rituals (individual habits) and social rituals (interactions with others).
What distinguishes explicit rules from implicit rules in organizations?
Explicit rules are clearly stated, while implicit rules are unspoken expectations.
What are the different types of organizational roles?
Formal roles (assigned job duties) and informal roles (naturally developed roles).
What are the types of organizational stories?
Corporate stories, personal stories, and collegial stories.
What are the main communication models in organizations?
Information-transfer model, transactional approach, strategic control, strategic ambiguity, and structuration theory.
What are the three types of internal communication?
Upward (employees to managers), downward (managers to employees), and lateral (between peers).
What are the challenges of communication in organizations?
Globalization, technology challenges, workplace relationships, sexual harassment, and work-life conflict.
What is quid pro quo in the context of sexual harassment?
Job benefits tied to behavior.
What is a hostile work environment?
An uncomfortable or unsafe setting for employees.
What are the types of stress related to work-life conflict?
Time-based stress, strain-based stress, behavior-based stress, and burnout.
What are the key strategies to become a better organizational communicator?
Use technology wisely, adapt to diversity, and avoid burnout.
What is media convergence?
The blending of media content and technology.
What are the four main types of media?
Print media, sound media, image media, and electronic & social media.
What is selective exposure in media consumption?
Choosing media that matches one's beliefs and avoiding contradictory media.
What does the Uses and Gratifications Theory suggest?
People actively choose media to meet needs such as information, personal identity, social integration, and entertainment.
What is the Agenda-Setting Theory?
Media influences what people think about by highlighting certain topics.
What is the Cultivation Theory?
Heavy media use can shape an individual's view of reality.
What are the types of information in media?
Information (accurate), misinformation (false but not intentional), and disinformation (false and intentional).
What is the importance of privacy and confidentiality in health communication?
Protecting patient information and ensuring trust in the doctor-patient relationship.
What are the two models of patient-provider communication?
Physician-centered communication and collaborative communication.
What is the Health Belief Model?
A theory that suggests beliefs influence health behavior.
What is the Transtheoretical Model?
A model that outlines stages of change in behavior.