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accounting software
a computer program for electronic, automated recording, tracking and reporting of an organization's financial transactions
applicant
a person who makes a formal application for something, especially a job
attend
be present at, go to
banner
a heading or advertisement appearing on a web page in the form of a bar, column, or box
billboard
a large outdoor advertising structure, typically found in high traffic areas
bonus scheme
a form of incentive pay programme for rewarding employees for meeting targets or other achievements
branch
a part of a larger company; the secondary establishment of the parent company
brand awareness
the level of familiarity consumers have with a particular brand
brochure
a magazine or thin book with pictures that gives you information about a product or service
call centre
an office in which large numbers of phone calls are handled
canteen
a place in a factory, office, etc. where food and meals are sold and can be eaten, often at a lower than usual price
cash bonus
an extra amount of money given to someone for doing something good, for an achievement
charge
demand an amount of money as a price for a service or goods
commercials
television or radio advertisements
commission
(1) a form of payment to an agent for services; (2) a group of people who have been given the official job of finding information
commute
travel regularly a distance between work and home
competitor
a person, product, company, etc. that is trying to compete with others; another business which can offer the same or similar goods and services to your customers
consultancy
a professional practice that gives expert advice within a particular field
deadline
a date or time before which something must be done
delegating
giving a particular job or duty to someone else so that they do it for you
department
a division of a large organization such as a government, university, or business, dealing with a specific area of activity
distribution centre
logistics facility that stores finished goods before they are picked, packed and delivered to customers
division
one of the parts into which a business, organization or company is divided
enhance
increase or improve in value, quality or attractiveness
entrepreneur
someone who organizes, manages, and takes the risks of a business or enterprise
entrepreneurial spirit
a way of thinking that actively seeks out change, rather than waiting to adapt to change
estimate
roughly calculate or judge the value, number, quantity
fee
an amount of money paid for a particular piece of work or for a particular service
flexitime
a system of working in which people can change the time they start or finish work
franchise
an authorization granted to an individual or group enabling them to carry out specified commercial activities
freelance
self employed and hired to work for different companies on particular assignments
full time
doing your job for the whole of the usual working day or week
headquarters
the premises serving as the managerial and administrative centre of an organization
hold a meeting
arrange and organise a place and time for employees to meet
holding company
a parent company whose purpose is to buy and control the ownership interests of other companies
hot desking
a work office organization system where each space is available for any worker
implementation
the act of putting a plan into action or of starting to use something
incentives
something, especially money, that encourages a person or organization to do something
income
net earnings in the form of wages, salaries or the return on investments
internal audit
evaluation of a company's governance and accounting processes
invest
put money into financial schemes, shares, property or a commercial venture with the expectation of achieving a profit
involved in
taking part in something or having a strong connection with it
job
sharing dividing the duties and the pay between two people who work at different times during the day or week
launch
begin a plan, a project or introduce a new product
liability
the state of being legally responsible for something
liaise
communicate with people in other organisations in order to cooperate on a matter of mutual concern
mailshots
leaflets or other advertising material sent by post
manufacturing
the making of products on a large scale using machinery; industrial production
networking
interacting with others to exchange information and develop professional or social contacts
numeracy
the ability to understand and work with numbers
objective
something you plan to achieve
overtime
extra hours in addition to normal working hours
ownership
the act or right of possessing something
parental leave
the time mother, fathers and caregivers take off work to care for children or a new baby
participant
a person who takes part in or becomes involved in a particular activity
partnership
a formal agreement by two or more parties to manage and operate a business and share its profits
part
time work for only some of the usual day or the week
pension
a sum of money paid regularly to a person who has stopped working because of having reached a certain age
perks
an advantage or something extra, such as money or goods, that you are given because of your job
permission
the act of officially allowing someone to do a particular thing; consent or authorization
plant
a place where an industrial or manufacturing process takes place
position
a function you serve at a company, it includes the daily tasks and projects you complete
poster
a large printed picture, photograph, or notice that you stick to a wall or board to advertise something
postpone
arrange for something to take place at a time later than scheduled
profit margin
the difference between the cost of buying or making something and the price at which it is sold
promotion
all the activities aiming to make a product or event popular or successful
promotion
moving an employee to a higher position with more responsibilities, increased authority, and a better salary
recognition
public appreciation for someone's achievements, knowledge or excellent skills
referrals
a recommendation made by one individual or business to another, encouraging them to consider a specific product or service
repeat business
when a customer returns to buy more products or services from the same company
resources
money, materials, staff, and other assets that can be used by a person or organization in order to function effectively
retirement
the withdrawal from one's position or occupation or from one's active working life at a particular age
reward
something given in exchange for good behaviour or good work
salary
a fixed regular payment, typically paid on a monthly basis, made by an employer to an employee
sample
a small part of a product, given free so that customers can try it before making the decision to buy
schedule
a plan giving lists of intended events at particular times
search engine
a software program that helps people find the information they are looking for online
set the agenda
make a list of items to be discussed at a meeting
set up
establish a business, institution, or other organization
shift work
a system in which groups of employees work for different agreed periods during the day and night
skillset
a combination of abilities that can be used in a particular job
sole trader
a self employed person who owns and runs their business without a business partner
spam
unwanted e mail, usually of a commercial nature
spreadsheet
a tool that is used to store, organise and analyse data
subscription
an arrangement to receive something, typically a publication, regularly by paying in advance
subsidiary
a company controlled by a holding company
sustainability
avoidance of the depletion of natural resources in order to maintain an ecological balance
tailor
made adapted or suited for a particular purpose or person
take the minutes
summarize in writing what is discussed at a meeting
target consumer
the type of person that a company wants to sell its products or services to
teleworking
doing your job from home, making use of the internet, email, and the telephone
temping
working as a temporary employee
trademark
a graphical symbol or words legally registered as representing a company or a product
turnover
(1) the rate at which employees leave a workforce and are replaced; (2) the amount received in sales for a stated period by a company
venture
a new business activity that involves the potential for a return and risk
warehouse
a large building where raw materials or manufactured goods may be stored prior to their distribution for sale
word of mouth
spoken communication through which we find out about a product, an event, a service
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