Individuals and Groups in Organizations - Organizational Behaviour and Management

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Flashcards covering key concepts from the lecture on Organizational Behaviour and Management.

Last updated 6:54 PM on 4/15/26
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36 Terms

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Organizational Behaviour

The attitudes and behaviors of individuals and groups in organizations.

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Organizational Capital

Refers to the knowledge, skills, and abilities (KSAs) embodied in the employees.

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Social Capital

The social resources obtained from participation in a social structure, including relationships both internal and external to the organization.

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Evidence-based management

Decision-making based on scientific evidence from social science and organizational research.

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Classical View and Bureaucracy

An early management perspective that emphasized high specialization and centralized decision-making.

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Human Relations Movement

Focus on psychological and social factors that influence productivity, emphasizing employee welfare.

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Contingency Approach

Recognizes that there is no one best way to manage; management style should depend on the demands of the situation.

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Managerial Roles

Categorized into three types: informational, interpersonal, and decisional.

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Positive Organizational Behaviour

The study and application of positively oriented human resource strengths and psychological capacities.

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Psychological Capital

An individual’s positive psychological state characterized by self-efficacy, optimism, hope, and resilience.

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Employee Well-being

Focus on creating a psychologically healthy workplace that promotes mental health and reduces stress.

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Diversity, Equity, and Inclusion (DEI)

Focus on creating a diverse workforce and ensuring equitable treatment and inclusion for all employees.

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Talent Management

Practices aimed at attracting, developing, and retaining skilled employees.

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Precarious Work

Refers to jobs that are unstable, uncertain, and without benefits or protections.

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Corporate Social Responsibility

An organization’s commitment to its societal impact, focusing on ethical practices and stakeholder welfare.

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Advanced Technology and Work Future

Refers to the implications of rising technology use on work processes and employee experiences.

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Personality

The relatively stable set of psychological characteristics that influences individual interactions.

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Trait Activation Theory

Suggests that certain situations activate specific personality traits to influence behavior.

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5 Factor Model of Personality

Includes extraversion, emotional stability, agreeableness, conscientiousness, and openness to experience.

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Job Satisfaction

The collection of attitudes that workers have toward their jobs.

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Organizational Commitment

The strength of the linkage between an employee and an organization.

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Transformational Leadership

Leadership that inspires and motivates followers to achieve beyond expectations and fosters commitment.

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Servant Leadership

Leadership that prioritizes serving the needs of followers and emphasizes their development.

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Path-Goal Theory

A situational theory that identifies effective leader behaviours depending on employee characteristics and task structure.

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Leader-Member Exchange (LMX) Theory

Focuses on the relationship quality between leaders and followers and its effects on organizational outcomes.

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Empowering Leadership

Leadership that fosters employee autonomy and participation in decision-making.

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Organizational Culture

The shared beliefs, values, and assumptions that shape the behavior of individuals in an organization.

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Socialization

The process by which newcomers learn the attitudes, knowledge, and behaviours necessary to function in an organization.

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Realistic Job Previews (RJPs)

Provide job applicants with a balanced view of the positive and negative aspects of a job.

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Psychological Contract

The mutual expectations between an employer and employee regarding obligations.

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Cross-Functional Teams

Work groups that bring together individuals with different specialties to collaborate on shared goals.

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Virtual Teams

Work groups that use technology to communicate and collaborate across distances.

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Collective Efficacy

Shared beliefs in a team’s ability to perform a given task.

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Gender and Leadership

Differences in leadership styles and perceptions based on gender.

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Diversity in Leadership

Ensuring representation in leadership positions from diverse backgrounds.

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Cultural Intelligence (CI)

The ability to function and manage effectively in culturally diverse environments.