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researchers depend on sampling
because collecting data from entire population is often not practical
Choosing a sample that represents the entire population fairly
Collecting sample data in a way that ensures the data represent the population
To do their jobs well, researchers have two primary tasks:
sampling bias
when researchers do not randomly select the subjects in their sample.

Undercoverage bias
when certain members of the population are excluded, or likely to be excluded, from becoming part of the sample.
Nonresponse bias
when only a small portion of the sample responds and researchers believe that nonresponders would answer the questions differently.
A survey is sent to a random sample of 10,000 customers. Of the 500 surveys returned, 80% of them are under 20 years old. Because so many nonresponders are under age 20, the survey results may not be representative of the entire population.

Self-selection bias
Self-selection bias occurs when people with certain opinions or characteristics are especially likely to respond.