MANA Chapter 16

Content

the core values/norms

Consensus

how widely employees agree on them

Intensity

the depth of commitment to those beliefs

Artifacts

the parts of culture we can see, visibly and tangibly

Values

intangible, but still visible, aspects of culture

Assumptions

invisible parameters of our company culture

Espoused Values

what we say we value

Enacted Values

what we actually value

Culture Rites and Rituals

• Rites of Passage: showing that our status has changed

• Rites of Enhancement: recognizing achievements

• Rites of Renewal: meant to emphasize change or renewed commitment

• Rites of Integration: meant to unite to renew commitment

• Rites of Degradation: meant to publicly chastise

Organizational Boundaries

what is the organization and how is it different than other organizations

Functions of Culture: 

• Provides a sense of identity to members and increases their commitment to the organization

• Serves as a sense-making device for organization members

• Reinforces the values of the organization

• Serves as a control mechanism for shaping behavior

Socialization

the process by which newcomers are transformed from outsiders to participating and effective members of the organization

What are the steps in the socialization process?

• Anticipatory Socialization:

  • Everything that takes places prior to joining the job

  • It’s all about congruence!

• Encounter:

  • Newcomers are learning about tasks, roles, and interpersonal networks

• Change and Acquisition:

  • Adding structure to the encounter to be able to succeed

Organizational Culture

• a system of shared general meaning held by people within an organization

  • “How things are done over time”

Organizational Climate

• current emotional feeling of existing within your organization

  • “How things are here right now”