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Human resource management
The set of organizational activities directed at attracting, developing, and maintaining an effective workforce.
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Attracting a quality workforce
Talent acquisition through human resource planning, employee recruitment, and employee selection.
Developing a quality workforce
Talent development through employee onboarding and orientation, training and development, and performance management.
Maintaining a quality workforce
Talent retention through career development, work-life balance, compensation and benefits, retention, turnover, and labor-management relations.
Person-job fit
The extent to which an individual's knowledge, skills, experiences, and personal characteristics are consistent with the requirements of their work.
Person-organization fit
The extent to which an individual's values and behavior are consistent with the culture of the organization.
Human resource analytics
Employee data for insights helpful to human resource management.
Psychological contracts
The set of individual expectations about the employment relationship.
Title VII of the Civil Rights Act of 1964
Equal Employment opportunity (EEO): The requirement that employment decisions be made without regard to sex, race, color, ethnicity, national origin, able-bodiedness, or religion.
Bone fide occupational qualifications (BFOQs)
Employment criteria justified by the capacity to perform a job.
Age Discrimination Employment Act of 1967
Laws protecting against discriminations: EEO; restricts mandatory retirement.
Human resource planning
Analyzes staffing needs and identifies actions to fill those needs.
Job analysis
Exactly what is done in a job and why.
Job description
Details the duties and responsibilities of a job holder.
Job specifications
Lists the qualifications required for the job.
Reliability
Means that a selection device repeatedly gives consistent results.
Validity
Means that scores on a selection device have a demonstrated correlation.
Selection process
4 Steps: Screening applicant information, Interview or site visit, Employment testing, Preemployment checks.
Behavioral interviews
Ask job applicants about past behaviors.
Situational interviews
Ask job applicants how they would react in specific situations.
Onboarding
Familiarizing new hires with the organization's mission and culture, their jobs and co-workers, and performance expectations.
Training and development
Includes job rotation, coaching, and mentoring.
Trait based performance assessment
Graphic rating scale: a checklist of traits or characteristics to evaluate performance.
Behaviorally anchored rating scale (BARS)
Specific descriptions of actual behaviors to rate various levels of performance.
Results based performance
Rank ordering and forced distribution of employees based on performance.
Critical incident technique
Keeps a lot of employees effective and ineffective job behaviors
Recency Bias
The tendency to overemphasize behaviors recent behaviors when evaluating performance
Compensation
Includes merit pay, bonus pay, profit sharing, employee stock ownership, and stock options.
Direct compensations
Base wage salary and incentive pay.
Indirect compensation
Benefits required by law and benefits not required by law.