aPHR Course 1 Flashcards (Talent Acquisition)

Unit Demand

Unit managers report on both volume of business activity as well as how many people are needed to carry out that activity.

Trend Projections

Predict future employment needs based on expectations of how particular employment-related factors may change over time.

Probalistic Models

Models that predict future conditions using computer simulations.

Workload Analysis

Determines the output or productivity the organization expects to achieve in the immediate future. Then, employment needs are calculated in reverse.

What are the Workload Analysis functions?

1. Determine the kind of work needs to meet the productivity goals

2. Translate the work into person-hours

3. The workload expectations can be translated into employment needs

Ratio Analysis

Examines historical information about the workforce pertaining to a particular facet of the organization

Delphi Technique

Forecasts future job needs by combining the input and expertise of many professionals who never meet, but who come to a consensus over time

Nominal Group Technique

Uses panel of experts in a structure meeting to find a solution to a problem

Job Bidding

Expressing interest in a position in an organization before the position is available to be filled.

Succession Planning

Identifying promising employees who have the potential to occupy managerial or executive roles in an organization

Career Pathing

Helping employees map out their long-term professional lives by identifying the career steps they need to take to achieve their career goals.

Dual Career Ladder

Identifying a career path that is rich in expertise and cross-training. Employees master two traditionally disparate roles, and then move on to the phase

What is replacement charting for?

Employees who are: Ready for promotion, ready to be developed for future promotion, and/or has shown satisfactory performance in current position

How do you forecast turnover?

Exit interviews, post-exit surveys, focus groups, predictive surveys

Outsourcing

A common practice that relies on paying a third-party business to perform a specific function that does not align with the main company’s ideals. This is used to take advantage of lower labor rates overseas, allowing companies to save money on labor-intensive work like customer service, technical support, and computer programming.

Offshoring

Where a company established a foreign subsidiary and transitions from higher paid American employees to lower-paid foreign employees. This practice is hotly debated among policymakers, economists, businesspeople, and the public.

Independent Contractors

Individuals who contract to do specific work for other people or organizations and are not considered employees

What are the 4 factors of Gig Work?

1. Level of employer control

2. Worker’s investment

3. Temporary or permanent relationship

4. Integration of employees’ services

Temporary Employees

Short-term employees typically hired from a staffing agency

What are the reasons to hire a temp worker?

1. Avoids a long hiring process

2. Provides flexible employment options

3. Tests out possible permanent hires

Non-exempt employees

Employees that are not exempt from certain provisions of the FLSA, most notably its requirements involving the minimum wage and overtime pay

Exempt Employees

Employees exempt from those minimum wage and overtime provisions in the FLSA

What makes an employee exempt?

1. Earns more than $1128 per week

2. Salaried

3. Perform certain exempt duties as part of his or her job

What are some tools for job design or redesign?

1. Job simplification/specialization

2. Job enlargement

3. Job enrichment

What are the 5 dimensions of worker motivation?

1. Skill variety

2. Task identity

3. Task significance

4. Autonomy

5. Feedback

What are the steps in the candidate selection process?

1. Job Analysis

2. Sourcing

3. Recruitment

4. Screening

5. Selection

Job Analysis

A study of the major tasks and responsibilities of jobs to determine their importance and relation to other jobs in the company

Job Description

A written document describing an employee’s work activities

What goes into a job description?

1. Job title

2. Department

3. Reporting Relationship

4. Key areas of responsibility

5. Essential vs Nonessential job functions

6. Terms of employment

Job specification

A description of employee qualification required to perform a specific job

What are the two interview styles?

Structured and Unstructured

What topics are talked about in structured interview?

Background, interest in job, personal strengths, hypothetical scenarios

What topics are talked about in an unstructured interview?

Questions/Open-ended conversation about personal characteristics and actions. “How do you prioritize?”, “Talk about when you overcame challenges in your past”

Employee Requisition

A procedure used when a company wants to hire a new employee to fill a position

What are some inclusive recruitment strategies?

1. Pre-employment assessments

2. Blind resumes

3. Employee resource groups aka Affinity Groups

Employer Branding

The process of managing and influencing an organization’s reputation among employees, job seekers, and key stakeholders.

Resume Mining

The sorting through large amount of human-capital data and extracting relevant information to fill job openings

What are the advantages of resume mining?

Better control of search results and identifies candidates in less time

What are the benefits of job fairs?

• Provides opportunity for sourcing teams and candidates to meet

• Allows recruiters and candidates to get to know each other quickly, in any environment

• Conduct informal interviews

Screening

The process of identifying candidates by comparing candidate backgrounds with job competencies

In-Basket Exercise

A test that measures the candidate’s ability to prioritize and respond to daily tasks. Often used to hire or promote employees o management positions

Psychometric Test

An evaluation tool to discover if a candidate will be able to handle the emotional or behavioral stresses inherent in a position

Halo Effect

Interviewer harps on one good trait and makes decisions based on that one trait

Affinity

Tendency to communicate and rank highly of people who have similar traits as the interviewer.

Stereotyping

Judge applicant based on role in a particular group

Confirmation

Preconceived notion of a result and looks for evidence to back up notion

Contrast Effect

Applicants getting compared to one candidate

Nonverbal

When interviewer is influenced by body language, appearance, or eye contact

Cultural noise

When a candidate attempts to answer questions based on what the interviewer wants to hear

Central tendency

Interviewer rates all candidates the same

What are some methods to minimize bias in interviews?

• Diversify every panel

• Keep laws and regulations in mind

• Standardize the process

• Educate and train members of the team

What are some common background or record checks?

• Credit

• Criminal background

• Motor vehicle record check

What is the purpose of employee orientation?

To provide recently hired or promoted employees with information that helps them become effective members of the organization

Cost per hire

The amount of money it will cost to hire and train a new employee