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Charisma
compelling attractiveness or charm that can inspire devotion in others
Charismatic leaders exhibit some or all of the following behaviors:
A novel and appealing vision
Expression of confidence and optimism
Emotional appeals to values
Self-sacrifices
Unconventional behaviors and methods
Demonstrate exceptional abilities
Context of charismatic leadership:
External crisis and desire for change
Organizational decline
Culture and charisma
Full Range of Leadership Model
Transformational leadership: process of engaging with others to create a connection that increases motivation and morality in both the leader and the follower (produces performance beyond expectations)
The Four I’s:
Idealized influence: role-model
Intellectual stimulation: challenge and innovation
Inspirational motivation: vision and meaning
Individualized consideration: coaching and development
Transactional leadership: focuses on the exchanges that occur between leaders and their followers (produces expected outcomes)
Contingent reward (CR): leader provides followers with a promised reward when followers fulfill their agreed upon goals (effective)
Management by exception (MBE): leader interacts little with followers, provides limited or no direction, and only intervenes when things go wrong (ineffective)
Laissez-faire leadership: “let it be”
Individual-Level Leadership Mechanism
examines the impact of a leader's behavioral styles, traits, affect, values, and cognition on a follower’s emotional, attitudinal, and behavioral outcomes
Dyad-level Leadership Mechanism
refers to the effects of a leader’s and follower’s reciprocity and mutual exchange relationship on follower outcomes (a two-party bidirectional relationship)
Vertical Dyad Linkage:
High quality exchange relationship with in-group: expanded/negotiated role responsibilities (extra-roles) → mutual trust, respect, liking, and reciprocal influence
Low quality exchange relationship with out-group: formal employment contract (defined roles) → relationship is marked by formal communication based on job descriptions, usually just come to work, do they job, and go home
Criticisms about VDL:
Perceptions of favoritism
Decreased team cohesion
Inequality and discrimination
Leader-Member Exchange Theory
high quality leader-member relationships develop progressively over time in three phases
Leader-member exchange theory phases:
Low quality: role taking (getting started) → the leader offers an invitation to the follower to form a relationship
Medium quality: role making (acquaintance phase) → the leader assigns tasks and the follower tries to excel at them
High quality: role routinization (mature partnership phase) → the relationship between the leader and the follower solidifies
Two-Stage Attribution Model
Determinant the cause of the poor performance
Select an appropriate response to correct the problem
team
an interdependent group of individuals who interact and coordinate their work to accomplish a common goal to which they are committed and hold themselves accountable
Magic = team synergy: the combined effort of a group of individuals that results in a more effective and efficient outcome than the sum of individual efforts (1+1 > 2)
What team effectiveness looks like:
Task output: the product output of the team meets or exceeds the standards of quantity, quality, and timeliness of the team’s clients (what they accomplish)
Increased competency: the team becomes an increasingly capable performing unit over time (how much they learned)
Personal growth: members’ personal learning and growth are fostered by their experiences in the team (how they grew personally)
The Essential Conditions:
The right people: a team with the right people has the range of perspectives needed to do the work, and the skills to bring those perspectives to work
Social loafing: the tendency for individuals to expend less effort when working collectively than alone
A real team: one that is bounded so that members know is on the team
A compelling direction: teams need a purpose that engages their commitment and orients them in a shared direction
Specified ends (what is to be achieved) and specified means (how things are done)
Strategy
the fact of making an integrated set of choices, which positions the organization to win
resource based view of strategy: because resources are scarce and unique, firms must make choices about where to invest and what to focus on to build competitive advantages
The foundation of strategic leadership:
Leader values: core beliefs that guide decisions and actions ←→ Mission and vision: enduring purpose (“why”) and future aspiration (“what we aim to become”) → indirect influence employee’s attitudes and behaviors
Leader actions: communicate, model, align, inspire → direct influence employee’s attitudes and behaviors
Organizational culture (“what this organization stands for”): a system of shared meaning held by members that distinguishes one organization from another (translates values, mission, and vision into everyday practice)
Employees attitudes and behaviors → organizational performance
Determinants of Organizational Performance
Adaptation to environment: responding in appropriate ways to external threats and opportunities
Efficiency and process reliability: the use of people and resources to carry out essential operations in a way that minimizes costs and avoids wasted effort and resources
Human capital and strategic human resource management: an organizational human resources, including the relevant skills and experience of members
Competitive strategy: making choices that allow an organization to gain and sustain a competitive advantage in the market
Management programs, systems, and structures: various programs, management systems, and structural forms can be used to improve adaptation, efficiency, or human capital