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Flashcards covering the key definitions and concepts of local, global, and multicultural communication, including barriers like ethnocentrism and strategies for inclusivity.
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Local Communication
The exchange of information within a specific, immediate vicinity, such as a town, community, or workplace, often using a shared local language, dialect, or common language.
Global Communication
The exchange of information, ideas, and messages across geographical, cultural, and social divides, primarily facilitated by modern technologies like the internet, satellites, and digital media.
Digital Divide
The unequal access to technologies, such as smartphone ownership disparities, that exists across different regions despite widespread connectivity.
Multicultural Setting
An environment, such as a workplace, school, or neighborhood, where individuals from diverse racial, religious, ethnic, and cultural backgrounds coexist and interact.
Ethnocentrism
The tendency to view the world primarily through the lens of one\'s own culture, believing it to be superior, normal, or "correct" while judging other cultures as inferior, strange, or immoral.
Cultural Superiority
The belief that one\'s own ethnic, racial, or cultural group is inherently better than others.
Ingroup/Outgroup Differentiations
Fostering a sharp "us vs. them" mentality, which can create solidarity within a group while creating prejudice against outsiders.
Unconscious Bias
The state where people are unaware they are using their own culture as the benchmark for judgment.
Language (Verbal) Communication
Communication that is structured, conscious, and uses words via one channel (speech or writing) to convey specific facts and data.
Non-verbal Communication
Communication that is continuous, often subconscious, and includes body language, tone, and gestures across multiple channels simultaneously.
High Context Cultures
Cultures that rely on implicit, context-heavy communication rather than direct messaging.
Low Context Cultures
Cultures that prefer direct, explicit messaging over implicit context.
Cultural Awareness
The act of recognizing differences such as religion, race, and nationality.
Sensitivity
Accepting cultural differences without judging them as inferior or trying to impose one’s own culture.
Intercultural Competence
The ability to interact effectively and respectfully with people from different backgrounds by understanding differences and avoiding prejudices.
Gender-Sensitive Communication
Using language and non-verbal cues that treat all genders with equal respect, dignity, and visibility, avoiding stereotypes and bias.
- Gender-Neutral Language
- Visibility and Equality
- Avoiding Stereotypes
- Respect and Inclusivity
Key Aspects of Gender-Sensitive Communication
- Instead of "fireman" → firefighter
- Instead of "brotherhood" → kinship / solidarity
- Instead of "congressman" → representative
Examples of Gender-Sensitive Language
Gender-Neutral Language
Utilizing terms that do not reinforce binary gender roles, such as using "chairperson" instead of "chairman" or "firefighter" instead of "fireman".