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Supply chain process
the management process of overseeing the logistics from manufacture to the finished product being delivered to the customer
Local supply chain
suppliers and intermediaries are located within a close geographical area, such as local suppliers and service providers in the same region
Global supply chain
the business establishes relationships with suppliers and intermediaries for materials, products, and services from around the world
Features of global supply chains
more complex because firms must understand different regulatory and economic environments and the effect of international trade on supply chains
Problems with long or inefficient supply chains
they can be costly and increase the chance of problems occurring in the business
What is the difference between JIT and JIC?
JIT receives materials only when needed, while JIC keeps reserve stock as a buffer in case of problems
JIT
stock and component parts are obtained only when needed/used
Requirements for JIT
detailed production planning and scheduling, close and reliable suppliers, efficient stock ordering and delivery systems so inventory arrives at the start of production
Benefits of JIT
no unnecessary inventory in the operation process, avoids storage, maintenance, and wastage costs, supports lean production, eliminates waste, defects, and delays which can improve quality and customer satisfaction
Advantages of JIT
no need for buffer stock so stock management cost is lower, no need for stockpiling so cash flow and working capital improve, supports lean production and proactive efficiency, lower costs can help raise profits
Disadvantages of JIT
complete reliance on third
Just in case (JIC)
a stock control system designed to have reserve stock levels/buffer stock so enough resources are available to respond to unforeseen problems or events
Purpose of JIC
to make sure sufficient stock is available when there are delays, sudden demand rises, or other unexpected issues
Costs associated with JIC
insurance, maintenance, annual/ongoing storage or security, and preventing damage or theft
Best suited to JIC
non
Less suited to JIC
perishable goods and industries where consumer trends and preferences change constantly
Advantages of JIC
flexibility to meet unexpected rises in demand, enables production to continue if deliveries are delayed, maintains customer satisfaction because items are available, may allow bulk purchasing and economies of scale
Disadvantages of JIC
higher costs due to storage, maintenance, security, and insurance, risk of stock becoming obsolete, not all stock may be sold leading to waste, stock can be damaged or stolen, working capital can be tied up causing liquidity issues
Stock control chart
a graphical representation of the quantity of stock held by a business over a period of time
Purpose of a stock control chart
used to identify whether the business is overstocking, understocking, or holding the optimal level of stock to improve inventory management
Lead time
the time taken between ordering new stock and receiving it
Reorder level
the stock level at which the firm places its reorder of stock
Reorder quantity
the volume of stock ordered to replenish inventory
Buffer stock
the minimum stock level held by the firm in case of unforeseen events such as late deliveries, damaged stock, or unexpected rises in demand
Usage rate
the speed at which stock is depleted in the production process
Stock
out
How to combat stock
outs
Stockpiling
building up excessive levels of inventory
Problem with stockpiling
too much stock ties up working capital
Capacity utilisation rate
the firm’s actual output as a percentage of its maximum potential output at a particular point in time
Capacity utilisation rate formula
actual output / maximum possible output × 100
Why capacity utilisation matters
it measures the extent to which a firm is operating at its productive capacity
100% capacity utilisation
all resources are fully used
Advantages of high capacity utilisation
average cost of production is likely to be lower, lower unit costs can lead to higher profit
Disadvantages of very high capacity utilisation
employees may become overworked and stressed, capacity working at full stretch may reduce quality, and machinery/equipment may face greater wear and tear causing maintenance and replacement costs
Defect rate
the number of faulty or substandard items as a percentage of the total number of items produced
Defect rate formula
defective items / total items produced × 100
Lower defect rate
means higher product quality
Why businesses want a lower defect rate
it raises customer satisfaction and reduces costs from defects
Labour productivity
a measure of the efficiency of workers in an organisation
Labour productivity formula
total output per time period / number of employees at work, or volume of output per labour hour
Capital productivity
the effectiveness of a firm’s capital assets in generating output
Capital productivity formula
total output / capital units
Capital intensive firms and productivity
these firms are more likely to focus on capital productivity
Productivity rate
the amount of output generated per unit of input
Productivity formula
total output / total input × 100
Higher productivity rate
means the business is more efficient, and higher efficiency is positively linked to profitability and competitiveness
Operating leverage
measures how a change in a firm’s sales volume affects its operating profit (PBIT)
Operating leverage formula
contribution × price
Simplified operating leverage idea
sales minus variable costs contribute toward fixed costs and profit, so when fixed costs are high, small sales changes cause larger profit changes
Low operating leverage
fixed costs are low and variable costs are high, so profit changes are less sensitive to sales changes and risk is lower
High operating leverage
fixed costs are high and variable costs are low, so small changes in sales cause bigger changes in profit and risk is higher
Why operating leverage matters
helps investors analyse the risk and reward of a business because it measures ability to generate profit
Make or buy decision
a management decision about whether to manufacture something internally (make) or purchase it from an external supplier (buy)
Another name for make or buy
insourcing versus outsourcing decision
Cost to make (CTM)
fixed costs plus variable costs
Cost to buy (CTB)
price × quantity
Decision rule for make or buy
if CTM is greater than CTB, it makes sense to buy; if CTM is lower than CTB, it makes sense to make
Limits of make or buy analysis
qualitative factors also matter, such as quality issues, reliability, reputation of suppliers, and the effect on the workforce