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Working 9pm-3am urgent care, prioritize pts by what process
triage
When pt info is shared without consent
breach of confidentiality
What are accessory organs of digestive system
liver and gallbladder
Scheduling similar visits at same times
cluster scheduling
No appts, pts just come and are seen first come first serve
open hours scheduling
CBC is sent to which dept
hematology
Machine that separates liquids
centrifuge
Specialist in tissues
histologist
In case of emergency, office should do what to make sure employees know their roles in an emergency
have written explanation of all employees’ individual responsibilities
When an employee gets hurt at work
incident report
Ethics
moral principles and rules of conduct, how we should behave,
When a court/judge requests documents for a trial
subpoena
Registration section of patient chart
demographic info
Ensures employees are protected from exposure to body fluids and pathogens
OSHA, CLIA
PPE for vomiting blood
gown/gloves, gown/face shield/gloves, gown/booties/gloves, face shield/glasses
What could cause revocation of provider license?
not documenting pt notes, incorrect charting, being late for work, inappropriate pt contact
Follow up to a previous visit is called
progress notes
Documenting an intermediate diagnosis after pt exam and pt history
Clinical diagnosis, final diagnosis, differential diagnosis
Under HIPPA, who can view pt’s chart/medical record
any provider who is involved in direct pt care, anyone with same last name, only pcp
A patient has alcoholic drinks, goes under which section
social history
Res ipsa loquitur means “the thing speaks for itself”, this pertains to what
malpractice
When MA witnesses pt signature, he/she is attesting to
pt identity and pt signature
Temp is 100F, what is this labeled as
low grade fever
Which chamber pumps oxygenated blood to rest of body
left ventricle
When a facility is accredited, how is this good for the facility and the patients
this shows community that facility has met/exceeded expectations, this is the only way facility can bill pts
Which hormone is responsible for fight or flight
cortisol, acth, epinephrine, thyroxin
Which document will contain dx code, procedure code
encounter sheet, day sheet
Which stage of infection does pt note malaise
prodromal, incubation, convalescence
What is the best place for pt interview
home, over phone, exam room
What is considered not to be a good interview
providing expected symptoms, open-ended questions
do the symptoms go away and then come back?,
describe your pain
When did symptoms start and rate pain 1-10” is example of what – closed
ended question, open-ended question
When pt coming for mammogram, how do you tell pt to prep for scan
don’t eat for 12 hours, don’t wear deodorant/powder/lotion, don’t wear a bra, show up 1 hour early
Which of the following is considered a parasitic infection?
Malaria
Aspirin and acetaminophen are examples of
Analgesics and antipyretics
Demerol 75 mg, IM every 4 hours, as needed for severe pain, is what type of medication order?
PRN
This unit in the hospital is run by physicians and experts in the field of musculoskeletal disorders of bones, joints, ligaments and tendons. Identify this department.
Rheumatology
MSDS information includes
Product manufacturing conditions
The physician prescribes a buccal medication. The medical assistant should instruct the patient to
Place the medication between the lower teeth and cheek
All pathogens are
Microbes that can cause disease
Every prescription for a controlled substance requires the physician’s signature and a __________ number?
DEA
When using a No. 10 envelope, where should the address be placed?
10 lines down from the top and 4 inches from the left edge of the envelope
What drug prevents the action of another drug or chemical?
Antagonist
Co-insurance is calculated based on a
Percentage of charge
Muscles that act on the knee joint exhibit two actions
Flexion and extension
A structure that is composed of two or more tissue types is called a/an
Organ
Cellular respiration is a function of the
Mitochondria
The smallest structural unit of the nervous system is the
Neuron
A patient came into the doctor’s office with chest pain and shortness of breath. Which position is the best to help him breathe better?
Fowler’s
The primary function of the nervous system is
To detect changes in the internal and external environment and respond appropriately
Mr. Smith is suffering from an enlargement of the bones in the entire skull as well as in the hands and feet, in addition to thickening of the skin. Which of the following conditions is Mr. Smith suffering from?
Acromegaly
The functional unit of the kidney is the
Nephron
Which of the following types of gloves can be decontaminated and reused if they show no signs of deterioration after use?
Utility
There are two types of civil actions against healthcare providers for injuries resulting from health care. The first one is lack of informed consent and the second one is
Violation of standard of care
Dr. Jones and Dr. Brown decide to share a practice. Together, they share patients, expenses, profits, and assets. Which type of medical practice is this?
Partnership
A provider withdraws from the care of a patient without reasonable notice of discharge is considered
Abandonment
Which agency regulates the Controlled Substances Act?
DEA
Defamation through spoken statements is known as
Slander
Insulin syringes are calibrated in
Units
Which of the following is not true regarding HIPAA laws?
Few boundaries are set on the use and release of health records
PHI stands for
Protected health information
Which situation would a Medical Assistant’s witness signature be required?
On an informed consent document
The Privacy Rule gives patients the right to
Access their medical record
A patient has an oral temperature of 100.8°F. The medical term for this is
Pyrexia
A routine hand wash procedure uses plain soap to remove soil and transient bacteria. Hand antisepsis requires the use of
Antimicrobial soap
Which of the following precautions require special air handling and ventilation?
Airborne precautions
Which of the following is correct regarding contact transmissions?
It involves contaminated instruments, needles, or contaminated hands that are not washed.
Important information a patient should know about immunizations would be that
They are prophylactics against deadly diseases
What is the process used to wash and remove blood and tissue from medical instruments called?
Sanitization
A patient weighs 83.92 kg. How many pounds does he weigh?
185 lb
While taking a patient’s medical history for active tuberculosis, what type of PPE is required?
Mask
Most exposures to HIV in healthcare settings are the result of
Accidental needlesticks
The four classic symptoms of inflammation are erythema, edema, pain, and
Heat
A tympanic temperature means the body temperature is measured
At the eardrum
A pulse site used to measure blood pressure is
Brachial
What is the correct way to calculate pulse pressure?
The number found when subtracting the systolic from the diastolic
The patient has been given a prescription that says the medication should be taken “bid”. This medication should be taken
Twice a day
Which of the following procedures can be performed by a medical assistant?
Intramuscular injection
Post-prandial means
After a meal
A round, raised skin lesion with itching that is a positive sign of reaction to allergic testing is a
Wheal
The patient information sheet contains
The past medical history of the patient
Which of the following drug administration routes is the most appropriate for patient who has nausea and vomiting?
Rectal
The primary purpose of wearing gloves during phlebotomy procedures is to protect the
Phlebotomist from exposure to the patient’s blood
What is the best location to check the pulse of an adult who is unconscious and not breathing?
At the carotid artery of the neck
The act of listening for sounds made by internal organs to aid in the diagnosis of certain disorders is called
Auscultation
When a blood pressure cuff is deflated, the first tapping sound is the _____ pressure.
Systolic
The body organ targeted by HBV is the
Liver
A female patient came into the office for her scheduled routine physical. You are measuring the patient’s vital signs. Which part of the brain is responsible for the temperature regulation?
Hypothalamus
Which mode of infection transmission occurs from touching contaminated linens?
Direct contact
Which of the following is the most common means of transmitting pathogens?
Touching
When a patient fails to show for their appointment, the event must be
Monetarily charged to the patient
Notifiable infections must be reported to
Center for Disease Control
A quantitative test is one that
Tests for the presence and amount of substance in sample
The interval between exposure to infection and the appearance of the first symptom is called
Incubation period
Complete destruction of all forms of microbial life.
Sterilization
A patient is having a seizure. Which of the following is the most appropriate step for the medical assistant to take to protect the patient?
Loosen clothing around the patient’s neck
Most specialists are paid by MCOs (managed care organization) using which of the following methods?
Capitation
Which of the following is classified as abnormally rapid, deep or labored breathing?
Tachypnea
The invoice for the monthly rent of the building where the medical office is located, is typically handled by which department?
Accounts payable
What drug enhances the effects of another drug?
Synergistic