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What are the three main steps of the planning process?
1. Establish where the organization is now. 2. Determine where it should be in the future. 3. Decide how to move forward to reach that future state.
What is the definition of planning in an organization?
Identifying and selecting appropriate goals and courses of action.
What does strategy encompass in an organization?
A cluster of decisions about what goals to pursue, what actions to take, and how to use resources to achieve goals.
What is a mission statement?
A broad declaration of an organization's purpose that identifies its products and customers and distinguishes it from competitors.
Why is planning important for an organization?
It provides direction, encourages participation in decision-making, coordinates efforts across functions, and serves as a control device.
What is a corporate-level plan?
Top management's decisions regarding the organization's mission, overall strategy, and structure.
What is a business-level strategy?
Outlines the specific methods a division or business unit will use to compete effectively against rivals.
What is a functional-level plan?
Decisions made by functional managers regarding the goals they propose to pursue to help the division achieve its business-level goals.
What are standing plans?
Plans used in programmed decision situations, including policies, rules, and standard operating procedures.
What are single-use plans?
Plans developed for one-time, non-programmed issues.
What is the purpose of a SWOT analysis?
To identify internal strengths and weaknesses, and external opportunities and threats.
What is hypercompetition?
Permanent, ongoing intense competition in an industry due to advancing technology or changing customer tastes.
What role do managers play in implementing strategies?
Managers are vital in executing strategies to achieve the organization's mission and goals.
What is the time horizon for corporate and business-level plans?
Long- and intermediate-term plans.
What is the significance of establishing major goals?
Goals provide direction and stretch the organization to higher performance levels.
What does strategic leadership involve?
The ability of top managers to convey a compelling vision and inspire employees.
What is an example of a single-use plan?
NASA's Perseverance rover mission, which was launched to Mars in 2021.
How do corporate-level strategies strengthen business-level strategies?
They provide a framework for competing in specific industries and markets.
What are the components of a mission statement?
It identifies the organization's purpose, products, customers, and distinguishes it from competitors.
What is a program in the context of planning?
An integrated plan achieving specific goals.
What is a project in planning?
A specific action plan to complete programs.
What questions are used to determine an organization's mission and goals?
Who are our customers? What customer needs are being satisfied? How are we satisfying customer needs?
How does planning help in managerial coordination?
It ensures that managers from different functions and divisions work towards the same goals.
What is the relationship between planning and strategy?
Planning involves setting goals and determining actions, while strategy is about making decisions to achieve those goals.
What is the role of goals in an organization?
Goals provide direction, challenge the organization, and set a timeframe for achievement.
What are the two main approaches to obtain higher profits according to Porter?
Differentiating the product and lowering costs.
What are the four business-level strategies identified by Porter?
Low cost, differentiation, focused low cost, and focused differentiation.
What happens to organizations that are stuck in the middle?
They tend to have lower levels of performance than those pursuing a low-cost or differentiation strategy.
What is the goal of a low-cost strategy?
To drive the organization's total costs down below the total costs of rivals.
What must manufacturing managers focus on in a low-cost strategy?
Searching for new ways to reduce production costs.
How does a differentiation strategy distinguish an organization's products?
By distinguishing products on dimensions such as design, quality, or after-sales service.
What is a focused low-cost strategy?
Serving only one segment of the overall market and trying to be the lowest-cost organization in that segment.
What is a focused differentiation strategy?
Serving only one segment of the overall market and trying to be the most differentiated organization in that segment.
What does vertical integration entail?
Expanding a company's operations either backward into an industry that produces inputs or forward into an industry that sells its products.
What is related diversification?
Entering a new business to create a competitive advantage in one or more existing divisions.
What is unrelated diversification?
Entering a new industry that is not related to the organization's current businesses.
What is synergy in the context of diversification?
Performance gains that result from coordinated actions among individuals and departments.
What is a global strategy?
Selling the same standardized product and using the same marketing approach in each national market.
What is a multidomestic strategy?
Customizing products and marketing strategies to specific national conditions.
What are the four ways of expanding internationally, from low to high risk?
Importing and exporting, licensing and franchising, strategic alliances and/or joint ventures, and wholly owned foreign subsidiaries.
What is exporting?
Making products domestically and selling them abroad.
What is licensing in international business?
Allowing a foreign organization to manufacture and distribute a product in its country for a fee.
What is franchising?
Selling the rights to use a brand name and operating know-how to a foreign organization for a lump-sum payment and profit share.
What is a strategic alliance?
Pooling resources and know-how with a foreign company to share risks and rewards.
What is a joint venture?
A strategic alliance where two or more companies jointly establish and share ownership of a new business.
What is a wholly owned foreign subsidiary?
Establishing production operations in a foreign country independent of local involvement.
What are the key steps in planning and implementing a strategy?
Allocate responsibility, draft action plans, establish a timetable, allocate resources, and hold individuals accountable.
What is the purpose of a meeting parking lot?
To keep track of important items that may not be covered in class and review them at the end of the meeting.