Problem Solving
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11 Terms
Q: What is problem solving?
A: The process of identifying and resolving issues.
Q: Difference between a problem and a symptom?
A: A symptom is the effect; the problem is the root cause.
Q: What is root cause analysis?
A: Identifying the underlying cause of a problem.
Q: What is brainstorming?
A: Generating many ideas without judgment.
Q: What is divergent thinking?
A: Generating many creative ideas.
Q: What is convergent thinking?
A: Narrowing ideas down to the best solution.
Q: What is decision making?
A: Choosing the best option among alternatives.
Q: Why is collaboration important in problem solving?
A: Different perspectives improve solutions.
Q: What is constructive criticism?
A: Feedback that helps improve something with useful suggestions.
Q: What is destructive criticism?
A: Negative criticism without helpful solutions.
Q: Why is evaluation important after solving problems?
A: To determine if the solution worked and what can improve.