Success with business B2 - part II | Quizlet

a bar chart

a graph that presents different categories of data using rectangular columns

a pie chart

a circular statistical graphic which is divided into slices to illustrate numerical proportion

achieve results

meet objectives and success criteria within agreed deadlines

ahead of schedule

earlier than planned

air conditioning

a system for controlling the humidity, ventilation, and temperature in a building or vehicle

an infographic

a picture or diagram showing or explaining information and data

announcement

a formal public statement about a fact

approach to

a way of dealing with a situation or problem

approximately

around or roughly

attachment

a document that you send to somebody using email

availability

the quality of being easy to get or access

behind schedule

later than planned

brand

specific qualities of a company or product, communicated through an identifying mark, logo, name, tagline, graphic design

brand identity

a set of qualities that people connect with a particular company or a product sold under a particular name

buzz

an atmosphere of excitement and activity

career goal

the ideal state that you aim for in your professional life

case

a situation requiring investigation or action

catchy

pleasant and easily remembered

challenging

testing one's abilities, demanding

charity

an organization that gives money, food, or help to people who need it

circumstances

facts, conditions, events that make a situation the way it is

coach

a person who instructs, trains or teaches people to improve at a sport, skill or other subjects

cold calling

make unsolicited phone calls to sell goods or services

commodity

raw material used to manufacture consumer products

complaint

a statement that something is unsatisfactory or unacceptable

confirmation

verification or final proof of something

connotations

commonly understood cultural or emotional association that any given word or phrase carries

consultancy

a company that gives expert advice on a particular subject

consumer

a person who buys goods and services for personal use

court

a person or body of persons having judicial authority to hear and resolve disputes

cross cultural awareness

the knowledge and acceptance of the differences among business people of different nations, backgrounds, ethnicities and of our own identity, values and beliefs

decline

become smaller, fewer, or less; decrease

defence

an argument or explanation that you use to prove that you are not guilty of something

delay

a situation in which something happens later than it should

discount

a reduction of the usual cost or price of something

dismiss

officially make someone leave a job

disparity

a noticeable and often unfair difference between people or things

downsizing

making a company smaller by eliminating staff positions

duration

how long something lasts, from beginning to end

economics

(1) a social science that studies the production, distribution, and consumption of goods and services; (2) the condition of a region or group as regards material prosperity

economy

the process or system by which goods and services are produced, sold, and bought in a country or region

effective

providing an intended result

employ

give work to someone and pay them for it

employee

a person who is paid to work for someone else

employer

a person or organization that offers work to people

endorsement

a public statement of approval or support for something or someone, usually made by somebody famous or popular

enforcement

the process of making people obey a law or rule

enrol

officially register as a member of an institution or a student on a course

factor

an element that influences something

fire

(informal) dismiss an employee from a job

fluctuation

an irregular rising and falling in number or amount

give notice

inform your employer that you are leaving the job

gross domestic product (GDP)

the total value of goods produced and services provided in a country during one year

hands

on practically involved in something

hire

(1) pay to use something for a short period; (2) give work or a job to someone in exchange for wages

human resources department

the division of a business responsible for recruiting, screening, and training job applicants, dealing with employees' issues

iconic

widely considered to symolise an era, culture, community, place

improvement

the process of becoming better in value and excellence

in advance

before a particular time; ahead in time

in arrears

overdue interms of payment

in charge of

having control of or overall responsibility for something

induction period

the process through which new employees get to know their new workplace

interest rate

(1) the amount lenders charge borrowers as a percentage of the principal sum; (2) the amount earned from deposit accounts

interruption

an action, comment, or question, that causes someone or something to stop

judge

a public officer authorized to hear and decide cases in a court of law

lawyer

a person who is qualified to offer advice about the law, prepare legal documents, or represent individuals in legal matters

lay off

end a worker's employment for reasons unrelated to their performance on the job

leader

a person in control of a group, country, or situation

legal proceedings

action taken in a court to settle a dispute

letterhead

a printed heading on stationery, stating a person or organization's name and address

level off

remain at a steady level after falling or rising

litigation

the process of taking a dispute to a court of law

logo

a small picture or design that a company or organization uses as its symbol

majority

more than half of a total

make redundant

tell an employee to leave because their job is no longer necessary

market research

the process of gathering information about consumers' needs and preferences

markup

the difference between the selling price of a good or service and its cost

meet objectives

fulfil the aim

merchandising

branded products used to promote a film, pop group

middleman

an intermediary or agent between two parties

on schedule

just as planned

over budget

when having or spending more than the planned funds

overdraft

a deficit in a bank account caused by drawing more money than the account holds

overheads

business costs that are related to the day to day running of the business

overwork

work too hard or too much

peak

the highest, strongest, or best point, value, or level of skill

performance

how well a person, machine, etc. does a piece of work or an activity

premises

a piece of land together with its buildings considered as a place of business

press release

an official statement issued to news media giving information on a particular matter

product placement

a form of advertising in which a product appears or is mentioned in a film or television programme

prosecute

officially accuse someone of committing a crime in a law court

prosecution

the process of trying to prove in court that somebody is guilty of a crime

purchase

obtain goods. products by paying for them

quality assurance

any systematic process used to determine if a product or service meets quality standards

quotation

an official statement of price

recruit

find suitable people and get them to join a company

redundancy

a process of terminating employment due to different business reasons

repetitive

happening again and again many times

resign

voluntarily leave a job or office

response

a verbal or written answer