ISDS 351: Principles of Information Systems - eCommerce

Vocabulary flashcards covering the fundamental concepts, types, advantages, and challenges of e-commerce as presented in the ISDS 351 lecture.

E-commerce

Business activities including distributing, buying, selling, marketing, and supporting products or services over electronic systems.

B2B (Business-to-Business)

The largest category of e-commerce where all participants are organizations; involves high-value transactions and complex buying processes.

B2C (Business-to-Consumer)

Transactions between individual consumers and businesses, often characterized by price comparisons and product personalization.

C2C (Consumer-to-Consumer)

Electronic transactions between consumers facilitated by a third party, such as eBay or Facebook Marketplace.

G2C (Government-to-Consumer)

National or local government services and transactions provided to citizens, such as online tax filing.

Buy-side E-commerce

The use of electronic platforms by an organization to purchase goods and services from its suppliers.

Sell-side E-commerce

The use of electronic platforms by an organization to sell its products to its customers.

E-government

The use of ICT to simplify information sharing, speed up paper-based processes, and improve the relationship between citizens and government.

EGDI (E-Government Development Index)

A UN measure of e-government performance based on online services, telecommunications, and human capacity.

M-commerce

The practice of conducting e-commerce transactions specifically via mobile devices like tablets and smartphones.

Social Commerce

The use of social media networks and "paid social" features to promote products and generate online sales.

Scalability

An organization's ability to control costs while maintaining performance and quality as demand changes.

Omnichannel Management

Creating a seamless experience by coordinating backend systems for marketing, inventory, and distribution across all sales channels.

Shopping Cart Abandonment

When customers add items to an online cart but leave the site before completing the purchase; the average rate is approximately 70.19%.

SWOT Analysis

A strategic evaluation of a company's Strengths, Weaknesses, Opportunities, and Threats in the market.

EDI (Electronic Data Interchange)

Technology used to automate and streamline communications and document exchange between trading partners.

Market Segmentation

Dividing potential customers into subgroups based on demographics like age, gender, income, or location.

Affiliate Marketing

A marketing strategy where a business pays a third party to drive traffic to its website and generate sales.

The Gig Economy

A labor market characterized by temporary, part-time, or independent contract work facilitated by digital platforms.

SEO (Search Engine Optimization)

The process of using content and social media to increase a website's visibility in search engine results to build traffic.